Back

Roseville Hyundai - Service Center

Roseville, CA

4.4
274 Reviews

274 Reviews of Roseville Hyundai - Service Center

Sort by
March 03, 2023

I was lucky to get Daniel . He was very professional, friendly . He gave me options for my decisions . He was able to take care ordering what I needed . More

by Bafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 06, 2023 -

Roseville Hyundai responded

We're so glad Daniel could accommodate all your needs with professional assistance! Thank you for being a Roseville Hyundai customer. Please let us know if there's anything else we can do for you!

November 30, 2022

Though the location is under construction, the staff handles the flow of vehicles in and out expertly. More

by Tanyanewburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Roseville Hyundai responded

Thank you for the kind review! We hope to see you in the future here at Roseville Hyundai!

November 16, 2022

Awesome experience in getting recall repair done, after they received the part from Hyundai. Great professional service rep, and quick service completion. More

by LWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatya Na Homacki, William Habib
Nov 17, 2022 -

Roseville Hyundai responded

We are happy that we could assist you with your service needs! Thank you for choosing Roseville Hyundai and for sharing a five-star review. Drive safely until we see you again!

November 09, 2022

The service department is always very busy. It takes months to get an appointment and they do not communicate well. I would find another dealership More

by Lzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Nov 10, 2022 -

Roseville Hyundai responded

I am sorry that we haven't been able to offer you a sooner appointment, and that you haven't received better communication from our team. We appreciate your feedback, as we are always looking for ways to improve. If there is anything else we can do for you, I encourage you to be in touch directly. Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428

November 04, 2022

Excellent Dealership - Top rated Quality Cars, Expert Service, Friendly & Knowledgeable Staff, Convenient Location and Competitive Prices. Of course the main attraction is my Service Advisor Chris Calden More

by Georgie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Roseville Hyundai responded

Georgie, thank you for the great review! We are so glad to hear that you had a successful service experience working with Chris and the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

October 27, 2022

The service advisors are polite and courteous. The other staff are, too. The service technicians usually take longer than the estimated time to ensure the vehicle is truly ready to be returned to More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Roseville Hyundai responded

Edward, we really appreciate your feedback! Thank you for choosing Roseville Hyundai and for sharing your experience. Drive safely until we see you again!

October 04, 2022

I've used them since 2010 so that says it all I've purchased two new cars from them More

by Rtoruno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon
Oct 05, 2022 -

Roseville Hyundai responded

Thanks for your feedback. Given the content of your review, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Joey Rappa - General Sales Manager - (916) 677-3636 X 1407

September 28, 2022

A+++. Great service even durning remodeling. Service time a bit slow but expected durning this time. More

by Djmacky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon Petee
Sep 29, 2022 -

Roseville Hyundai responded

Thanks for your review of Roseville Hyundai! We're so glad we could deliver outstanding service. We apologize for any delay and hope to welcome you with a more prompt experience next time. Until then!

September 10, 2022

To start with, I fell victim to the theta II engine problem and it had to be replaced. Two months later I finally get a call my car is ready. Took forever to get it from the dealer after squaring the b More

by Driving a bomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock
Sep 13, 2022 -

Roseville Hyundai responded

It's concerning to read about the issues you have run into with your vehicle, and I apologize for the trouble you've had reaching our team. If you want to contact me at your convenience, I'd like to step in and see what I can do to make things right here. Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428

August 27, 2022

They were very helpful and nice. The wait time was not very long. Very good More

by leane60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 29, 2022 -

Roseville Hyundai responded

It's our pleasure to offer welcoming and timely assistance! Thanks for choosing Roseville Hyundai!

...
18
...