Roseville Hyundai - Service Center

I did not provide good service. I’m disappointed with the service. They laying with the oil change & filter change. They charge for tires rotation but they don’t did that. I’m disappointed with the service. They laying with the oil change & filter change. They charge for tires rotation but they don’t did that. More

The service managers are friendly, knowledgeable, and helpful. The work on my car was done in a timely manner to great satisfaction. helpful. The work on my car was done in a timely manner to great satisfaction. More

The experience was fine, the wait time was longer than expected but the customer service was very good. They need to let customers know that the building upfront that is seen from the street is demolished expected but the customer service was very good. They need to let customers know that the building upfront that is seen from the street is demolished and where you need to go to for service. We should not have to call or wonder around to find them. More

Very friendly people and they do their best to get you checked in when you arrive checked in when you arrive More

Bill was friendly and helpful even tho they were going through construction and he needed to adjust to a lot of new things. Good work! through construction and he needed to adjust to a lot of new things. Good work! More

Soonest appointment for service on my Elantra that was having an issue was 6 weeks out. There was a lack of communication from my service advisor after I texted and left a voicemail with questions about having an issue was 6 weeks out. There was a lack of communication from my service advisor after I texted and left a voicemail with questions about the repairs and when the vehicle would be ready. I ended up picking the car up and did the repair myself because I couldn’t get ahold of anyone. The estimate said that my #2 ignition coil was bad. When I did the work myself I found wood splinters and sawdust underneath my #2 coil when I removed it! I’m assuming it was from the remodel of the dealership that was going on next door and is probably blowing around the repair bay. Not a great experience, and I won’t be bringing my vehicle back anytime soon. More

professional, efficient, friendly customer service. .. informative & easy to understand... good follow-up & quick checking-out .. informative & easy to understand... good follow-up & quick checking-out More

Short wait but good experience. They provided Uber to take us home and to bring us back when the vehicle was ready for pickup. Always have had a good experience at Roseville Hyund They provided Uber to take us home and to bring us back when the vehicle was ready for pickup. Always have had a good experience at Roseville Hyundai . More

Car repaired but took awhile and when picked up car was dirty from being outside for 2 1/2 weeks. The guy I dealt with was communicating well with me but it was apparent the dealership had limited resource dirty from being outside for 2 1/2 weeks. The guy I dealt with was communicating well with me but it was apparent the dealership had limited resources due to a major reconstruction going on there. I realize they couldn’t clean the car themselves, but it really would’ve been nice if they gave me a voucher for a free car wash nearby. More

Remodeling the dealership and things are quite cramped. Wait times to see a service writer are quite long Wait times to see a service writer are quite long More