260 Reviews of Roseville Hyundai - Service Center
Excellent Dealership - Top rated Quality Cars, Expert Service, Friendly & Knowledgeable Staff, Convenient Location and Competitive Prices. Of course the main attraction is my Service Advisor Chris Calden Service, Friendly & Knowledgeable Staff, Convenient Location and Competitive Prices. Of course the main attraction is my Service Advisor Chris Calden. Chris knows my car well, is always pleasant & respects that I'm retired by trying to save me money. Let's face it Cars & Related Costs are high these days but Chris keeps me on the road. More
The service advisors are polite and courteous. The other staff are, too. The service technicians usually take longer than the estimated time to ensure the vehicle is truly ready to be returned to The other staff are, too. The service technicians usually take longer than the estimated time to ensure the vehicle is truly ready to be returned to its owner. The parts section seemingly forgot to order my parts when I made the appointment. More
To start with, I fell victim to the theta II engine problem and it had to be replaced. Two months later I finally get a call my car is ready. Took forever to get it from the dealer after squaring the b problem and it had to be replaced. Two months later I finally get a call my car is ready. Took forever to get it from the dealer after squaring the bill as they act as if they wish you had never shown up and bothered them. You would think a two month ordeal would be over, right? No. Get home and my car smells like gasoline. Thinking it might fade away I gave it a few days. It’s only getting worse. Twice I have spoken to Roseville Hyundai and they could care less. I have an appointment with them in a month in which I can’t bring in the car before my appointment time. I most likely will get the car fixed somewhere else as I can’t drive my family of four in a potential bomb. Update:: After writing this scathing review, I was contacted by the dealerships service manager to resolve the issue. After explaining the person I spoke to about getting the appointment was a contractor and not one of them, they took my car the next day and found a gas leak and repaired. All good now More
Bill was a great service advisor! He really listened to me and helped diagnose my issue. He really listened to me and helped diagnose my issue. More
Roseville Hyuandi was a really great experience. Chris my advisor kept in contact with me to let me know how my car was doing. I was always kept in the loop and I really appreciate this from him. Chris my advisor kept in contact with me to let me know how my car was doing. I was always kept in the loop and I really appreciate this from him. More
Ever since bringing my car in for routing maintenance, there is a vibration/rattle when I press the button to turn the ignition off. I never experienced this prior to my last service and it is really ups there is a vibration/rattle when I press the button to turn the ignition off. I never experienced this prior to my last service and it is really upsetting as I take such good care of my vehicle. I have left two messages for my service advisor and he has not responded. I guess I will just have to call to schedule a new appointment and wait the ridiculous 6-8 weeks for an available appointment. :-( More