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Roseville Hyundai - Service Center

Roseville, CA

4.4
260 Reviews

260 Reviews of Roseville Hyundai - Service Center

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March 26, 2023

From sales to service, the staff at Roseville Hyundai have been courteous, knowledgeable and attentive to me; first with a great deal on my purchase, then with the delivery and orientation of my Santa Cr More

by memanlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Tipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pavlo Sakhnyuk
Mar 27, 2023 -

Roseville Hyundai responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

March 21, 2023

It was difficult to get in to the dealership due to the construction. There were no donuts in the waiting trailer. Just coffee. I heard a couple of horror stories about the dealership in the two hours wait More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Roseville Hyundai responded

Eric - I am so sorry your recent service experience did not go as hoped and. that the construction caused an inconvenience. Our goal is to deliver a smooth and seamless process as well as top-quality services, and it's very disappointing to learn that we've let you down this time. While I am glad that William took great care of you, I will be sure to discuss your feedback with my team so that we may work towards improving our process going forward. If there is anything else you'd like to share or if you have any remaining concerns, please don't hesitate to get in touch. Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428

March 18, 2023

Always give a clear explanation of what's wrong and what needs to be done. More

by Sagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Roseville Hyundai responded

Thank you for the great review! We appreciate your business and we hope to welcome you back to Roseville Hyundai in the future. Drive safely!

March 16, 2023

Everything was done in timely matter and the representative I dealt with us very polite More

by shemshoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 16, 2023 -

Roseville Hyundai responded

We are thrilled to see this positive feedback! We are glad that we could provide top-notch service in an efficient manner and we hope to continue business with you in the future! have a great rest of your day, from all of us here at Roseville Hyundai.

March 13, 2023

Paul was true to his word. My car was ready before he said it would be done. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 13, 2023 -

Julie responded

Paul was awesome.

Mar 13, 2023 -

Roseville Hyundai responded

Thank you for the review, Julie! We appreciate the kind feedback about Paul and hope to see you again at Roseville Hyundai. Safe travels!

March 08, 2023

Daniel, was very helpful when I had my car service. He explain everything to me. And was very courteous. More

by daved1041
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel,Calderon
Mar 09, 2023 -

Roseville Hyundai responded

Daniel and the entire Roseville Hyundai team are delighted to see your glowing review! Thank you so much for supporting Roseville Hyundai and we'll see you next time!

Mar 09, 2023 -

daved1041 responded

Thanks for taking care of my car. It is a great to do business with you. George Deese

March 03, 2023

I was lucky to get Daniel . He was very professional, friendly . He gave me options for my decisions . He was able to take care ordering what I needed . More

by Bafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 06, 2023 -

Roseville Hyundai responded

We're so glad Daniel could accommodate all your needs with professional assistance! Thank you for being a Roseville Hyundai customer. Please let us know if there's anything else we can do for you!

November 30, 2022

Though the location is under construction, the staff handles the flow of vehicles in and out expertly. More

by Tanyanewburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Roseville Hyundai responded

Thank you for the kind review! We hope to see you in the future here at Roseville Hyundai!

November 16, 2022

Awesome experience in getting recall repair done, after they received the part from Hyundai. Great professional service rep, and quick service completion. More

by LWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatya Na Homacki, William Habib
Nov 17, 2022 -

Roseville Hyundai responded

We are happy that we could assist you with your service needs! Thank you for choosing Roseville Hyundai and for sharing a five-star review. Drive safely until we see you again!

November 09, 2022

The service department is always very busy. It takes months to get an appointment and they do not communicate well. I would find another dealership More

by Lzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Nov 10, 2022 -

Roseville Hyundai responded

I am sorry that we haven't been able to offer you a sooner appointment, and that you haven't received better communication from our team. We appreciate your feedback, as we are always looking for ways to improve. If there is anything else we can do for you, I encourage you to be in touch directly. Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428

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