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Roseville Hyundai - Service Center

Roseville, CA

4.5
291 Reviews

291 Reviews of Roseville Hyundai - Service Center

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October 20, 2023

insurance company informed me there is a recall for anti-theft and there will be issues if something happens. The dealer gave me a date for Saturday and told me there was a two-hour wait. Then the dea More

by shayrezai2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Run from appointment desk
Oct 20, 2023 -

shayrezai2003 responded

I have given a date and time i have to wait by phone . Then by e-mail, the company changed the date to a later time and said I have to drop the car and can not wait, they call me after checking the car. This is for a factory recall and as originally called it takes two hours. impossible to drop the car when it is part of my work

Oct 24, 2023 -

Roseville Hyundai responded

I'm sorry for the inconvenience you've experienced in scheduling your recall service. We take these matters seriously and I want to ensure you receive the assistance you need straight away. Please give me a call so we can discuss the next steps together. Thank you, Mike Bench - Service Manager - (916) 677-3636, ext. 1440

October 20, 2023

Christopher was fantastic he got my car back to me in one day since I had to come home to the bay. He was courteous, friendly, and very clear on what was gonna be done. More

by Deliasarmento7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Roseville Hyundai responded

Delia, that's amazing! We're so glad to know that Christopher provided you with excellent service at Roseville Hyundai. It's great to see your car was returned promptly and all details were communicated clearly. Thanks for sharing this positive feedback with us!

October 19, 2023

Timely, Professional, I was kept informed, no cmplaints, nice waiting area, monitor of shop NICE More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Roseville Hyundai responded

We're delighted we could deliver an excellent experience! - Roseville Hyundai Team

October 17, 2023

Great team, very professional, finished car faster than promised, would definately recommend them fir your service needs More

by Mikebrcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 17, 2023 -

Roseville Hyundai responded

Mike, we're delighted to know our team at Roseville Hyundai could exceed your expectations and get you back on the road in no time! Thanks for the shout-out!

October 14, 2023

Very professional and courteous. Car was done in a reasonable amount of time and very clean afterwards. More

by Jerry Estep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 16, 2023 -

Roseville Hyundai responded

Jerry, we're glad to know you had a positive experience at Roseville Hyundai. Thanks for acknowledging our professionalism and efficiency!

October 13, 2023

Service technician was excellent and handled my vehicle in a timely manner. Service was completed on time More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 13, 2023 -

Roseville Hyundai responded

Chuck, we're glad to know our service technician at Roseville Hyundai met your expectations and got you back on the road quickly. Thanks for sharing your experience!

October 04, 2023

Christopher is most outstanding service writer that I have ever dealt with. This dealership as a whole is outstanding. This is very satisfied customer. Looking forward to my next service appointment. More

by pgjohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Roseville Hyundai responded

We're so glad to know that you had an outstanding experience with Christopher and our team at Roseville Hyundai. We appreciate your kind words, and we look forward to seeing you for your next service appointment!

October 02, 2023

Very clean, great customer service. Very knowledgeable answering all questions. All my services have been great! More

by teresagarrity60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Roseville Hyundai responded

We're delighted to know you had a great experience at Roseville Hyundai! Our team always strives to provide excellent customer service and answer all your questions. Thanks for trusting us with your services, we appreciate it!

September 15, 2023

Everybody was very efficient,polite & professional. Got my service done quickly.I was very sayisfied. More

by riverrock53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Roseville Hyundai responded

We're glad to know you had a satisfying and efficient service experience at Roseville Hyundai! We appreciate your positive feedback. Safe travels until we see you next time!

September 13, 2023

Efficient friendly service. Shon at the service desk was very professional and knowledgeable. I was pleased with my experience More

by nkroon7
Recommend Dealer
Yes
Employees Worked With
Shon
Sep 13, 2023 -

Roseville Hyundai responded

We're glad to know you had a positive experience with Shon and our service team at Roseville Hyundai! Thanks for taking the time to share your feedback.

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