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Roseville Hyundai - Service Center

Roseville, CA

4.4
274 Reviews

274 Reviews of Roseville Hyundai - Service Center

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August 09, 2023

Cris is the BEST service person in your company. Solve the clients problem is his GOAL. His dedication is greatly appreciated. Keep him happy 😃 there. More

by tecca.wysk
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

tecca.wysk responded

Chris Caldon is the BEST service man in your company. He has a professional and caring attitude towards his clients. One of my car tires had a nail. I stopped by your company after work and was told that in order to solve the problem, I had to "buy" a new set of 4 tires. My car is a 2021 Tucson, at that time the car had less than one (1). I left very upset with what I was told. I returned the next morning and Chris was there. He took the car to be serviced and the "NEED" to buy 4 new tires wasn't never an issue. Chris is GOOD and HONEST. Keep him happy there. Tecca

Aug 09, 2023 -

tecca.wysk responded

Done above. Please see it.

Aug 10, 2023 -

Roseville Hyundai responded

Your glowing review is so appreciated! Thank you for choosing Roseville Hyundai and for sharing your excellent experience with Cris. We wish you safe and happy miles ahead!

August 06, 2023

Went there for my service, waited a bit too long for oil change but did not mind too much,. Service Advisor William, checking on me every now and then, very nice guy,.👍 More

by angelie.t.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Roseville Hyundai responded

We appreciate your patience during the oil change and are glad to know William kept you updated throughout. Thanks for choosing Roseville Hyundai!

July 18, 2023

Although they are having construction issues the personnel schedules customers pretty much on schedule. The polite demeanor of dealer staff is appreciated. More

by wayne55er
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Roseville Hyundai responded

Wayne, thank you for the positive review! We appreciate your understanding during our construction and are glad to hear that our team was able to keep things running smoothly. Have a great day!

June 29, 2023

I absolutely love the service advisors, but more help is needed in the actual service bays. Chris correctly advised that it would take an inordinate amount of time. More

by A Scott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Roseville Hyundai responded

Thank you for your review! We appreciate your feedback and will take it into consideration. Our team at Roseville Hyundai is dedicated to providing excellent service, and we apologize if there was any delay during your visit. If you have any further concerns or questions, please don't hesitate to reach out. Have a great day!

June 21, 2023

Roseville Hyundai is without adout the best dealership in northern California! Take that... from customer over the past decade. More

by anthonyg4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Roseville Hyundai responded

Anthony, thank you for the review! We're so glad to hear that you had a successful experience working with the Roseville Hyundai team. Drive safely, and we hope to see you back!

June 14, 2023

Chris worked hard to get my service done as soon as possible as I waited. I was kept informed of progress and consulted on service options. More

by gweitzel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Roseville Hyundai responded

Chris, we're so honored to receive your five-star review for Roseville Hyundai! Our team is delighted that they could provide prompt service and keep you informed throughout the process. Thank you for trusting us with your vehicle's service needs. We appreciate your support!

June 13, 2023

Reliable, customer service is great, the employees are friendly, professional, the place is presentable and clean. More

by mamaluz6
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Roseville Hyundai responded

Thank you for this awesome review of Roseville Hyundai! We appreciate your feedback!

June 12, 2023

I only called the dealership. I did not go to the dealership. . Since my service adviser is still out on leave I took my car elsewhere. More

by butlergl
Recommend Dealer
No
Employees Worked With
phone operator
Jun 16, 2023 -

Roseville Hyundai responded

Thank you for letting us know about your experience. Although I am sorry to see a low rating from you without visiting our dealership, negative feedback like this is important so we can make needed improvements to serve our customers better. Please don't hesitate to reach out with any additional input or ways we can enhance your future interactions with us. Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428

June 12, 2023

If i could leave 0 stars I would. Check forward safety system error will not go away. Tried calling for the last 1.5 weeks. Left several Voicemails to be called back with no call back More

by wrightfam07
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie
Jun 14, 2023 -

Roseville Hyundai responded

I am very sorry for the difficulty you've had getting in touch with us regarding your safety system concerns. This is not the top-notch service we strive to offer, and it's disappointing that we let you down. I would like the chance to make this right and better address the issues here. If you are open to giving us another chance, I have provided my number here. Please reach out at your convenience. Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428

June 11, 2023

Chris is professional, accurate, communicative, and honest ! I can’t thank him enough ! He went above and beyond the call of duty ! Class Act ! More

by Raideretteb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Roseville Hyundai responded

Thank you for the review! We appreciate your business and hope to see you again at Roseville Hyundai. We will be sure to pass on the kind words to Chris!

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