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Roseville Hyundai - Service Center

Roseville, CA

4.4
275 Reviews

275 Reviews of Roseville Hyundai - Service Center

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November 02, 2023

Friendly, courteous service from all staff I associated with. My wait was reasonable for battery replacement. More

by tamreb9486
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shon P.
Nov 02, 2023 -

Roseville Hyundai responded

Thanks for leaving Roseville Hyundai a five-star review! We are so glad that your service visit was quick and seamless. Until next time!

October 31, 2023

Service rep was very helpful. Explained a couple of things I didn't get a thorough explanation of when I bought the car. Unfortunately, the service department (NOT THE REP) neve More

by cjl5982
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shon Petee
Nov 01, 2023 -

Roseville Hyundai responded

We appreciate your feedback and are glad to know our service rep was helpful. We apologize for the delay in communication regarding your part—we'll definitely work on improving this aspect of our process at Roseville Hyundai. Please don't hesitate to reach out if you would like to discuss this further. Mike Bench - Service Manager - (916) 677-3636, ext. 1440

October 30, 2023

Greeter, Daniel was great. He was very pleasant and answered all my questions. He told me the car would be ready in approximately 2 hours. I aired in a nice clan waiting room - More

by Agnes 1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 30, 2023 -

Roseville Hyundai responded

Agnes, it's fantastic to know that Daniel and our team at Roseville Hyundai provided you with a great experience. We're glad the waiting room was comfortable for you while your car was being serviced. Thanks for sharing!

October 22, 2023

Stuff always friendly and gets work done in a timely manner! Been going to this location for many years! More

by mary.brunner73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 23, 2023 -

Roseville Hyundai responded

Mary, we're glad to know you've been satisfied with our service at Roseville Hyundai over the years. We appreciate your loyalty and look forward to serving you for many more!

October 20, 2023

insurance company informed me there is a recall for anti-theft and there will be issues if something happens. The dealer gave me a date for Saturday and told me there was a two-hour wait. Then the dea More

by shayrezai2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Run from appointment desk
Oct 20, 2023 -

shayrezai2003 responded

I have given a date and time i have to wait by phone . Then by e-mail, the company changed the date to a later time and said I have to drop the car and can not wait, they call me after checking the car. This is for a factory recall and as originally called it takes two hours. impossible to drop the car when it is part of my work

Oct 24, 2023 -

Roseville Hyundai responded

I'm sorry for the inconvenience you've experienced in scheduling your recall service. We take these matters seriously and I want to ensure you receive the assistance you need straight away. Please give me a call so we can discuss the next steps together. Thank you, Mike Bench - Service Manager - (916) 677-3636, ext. 1440

October 20, 2023

Christopher was fantastic he got my car back to me in one day since I had to come home to the bay. He was courteous, friendly, and very clear on what was gonna be done. More

by Deliasarmento7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Roseville Hyundai responded

Delia, that's amazing! We're so glad to know that Christopher provided you with excellent service at Roseville Hyundai. It's great to see your car was returned promptly and all details were communicated clearly. Thanks for sharing this positive feedback with us!

October 19, 2023

Timely, Professional, I was kept informed, no cmplaints, nice waiting area, monitor of shop NICE More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Roseville Hyundai responded

We're delighted we could deliver an excellent experience! - Roseville Hyundai Team

October 17, 2023

Great team, very professional, finished car faster than promised, would definately recommend them fir your service needs More

by Mikebrcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 17, 2023 -

Roseville Hyundai responded

Mike, we're delighted to know our team at Roseville Hyundai could exceed your expectations and get you back on the road in no time! Thanks for the shout-out!

October 14, 2023

Very professional and courteous. Car was done in a reasonable amount of time and very clean afterwards. More

by Jerry Estep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 16, 2023 -

Roseville Hyundai responded

Jerry, we're glad to know you had a positive experience at Roseville Hyundai. Thanks for acknowledging our professionalism and efficiency!

October 13, 2023

Service technician was excellent and handled my vehicle in a timely manner. Service was completed on time More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 13, 2023 -

Roseville Hyundai responded

Chuck, we're glad to know our service technician at Roseville Hyundai met your expectations and got you back on the road quickly. Thanks for sharing your experience!

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