260 Reviews of Roseville Hyundai - Service Center
Great experience. Highly recommend. They was able to finish the service on time. Thank you Christopher. Highly recommend. They was able to finish the service on time. Thank you Christopher. More
The dealership was clean and the service department was very prompt and helpful and knowledgeable. very prompt and helpful and knowledgeable. More
Robert was very patient with me in looking for the parts that I was looking for, despite not speaking the language, I try to explain myself as much as possible about my purchase. Thank you very much for hav that I was looking for, despite not speaking the language, I try to explain myself as much as possible about my purchase. Thank you very much for having this efficient and kind man in your company. More
Check in was fine. The service advisor called me to provide an update but did not have any information about the TPMS issue, so he had to go and talk with the technicia The service advisor called me to provide an update but did not have any information about the TPMS issue, so he had to go and talk with the technician. Then when he called back, I answered and nothing was there though he said he left a voicemail, and there was not one. This can chalk that up to a technical issue, but in today's world a text should have been sent, like the one for the survey. Then they washed my car, a new feature which is nice, but I waited for 37 minutes to get my car, because it was parked behind four other vehicles. I appreciate the washed car, it is a nice addition, but not at the expense of my waiting over a half hour. I know the remodel is still being rung out, but finding the cashier was also not easy, no sign designating where they are or anywhere around them. Just my two cents on my experience, not all that great this time. More
Checked in my car at 7:00 am picked it up around 3:00 pm & problem was not corrected. Seriously, 8 hours later without results is not acceptable. Brought it in to fix hatchback which was inoperable & problem was not corrected. Seriously, 8 hours later without results is not acceptable. Brought it in to fix hatchback which was inoperable More
Cris is the BEST service person in your company. Solve the clients problem is his GOAL. His dedication is greatly appreciated. Keep him happy 😃 there. Solve the clients problem is his GOAL. His dedication is greatly appreciated. Keep him happy 😃 there. More
Went there for my service, waited a bit too long for oil change but did not mind too much,. Service Advisor William, checking on me every now and then, very nice guy,.👍 change but did not mind too much,. Service Advisor William, checking on me every now and then, very nice guy,.👍 More
Although they are having construction issues the personnel schedules customers pretty much on schedule. The polite demeanor of dealer staff is appreciated. personnel schedules customers pretty much on schedule. The polite demeanor of dealer staff is appreciated. More
I absolutely love the service advisors, but more help is needed in the actual service bays. Chris correctly advised that it would take an inordinate amount of time. needed in the actual service bays. Chris correctly advised that it would take an inordinate amount of time. More