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Roseville Hyundai - Service Center

Roseville, CA

4.4
260 Reviews

260 Reviews of Roseville Hyundai - Service Center

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November 22, 2023

They’re so helpful,friendly,compassionate My car was fully serviced and also my tyre was changed Thanks More

by asogoliku79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Roseville Hyundai responded

We're glad to know you had a positive experience at Roseville Hyundai! Ensuring your car is fully serviced and ready for the road is our top priority. Thanks for sharing your feedback with us!

Nov 22, 2023 -

asogoliku79 responded

Thanks for your service.

November 17, 2023

Daniel was very helpful and courteous. His customer service was excellent. He kept us informed of the progress with the service. More

by Smmcevoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DanielCalderon
Nov 17, 2023 -

Roseville Hyundai responded

We're glad to know that Daniel provided excellent customer service and kept you updated throughout the process at Roseville Hyundai. Thanks for sharing your experience!

November 11, 2023

Fast and easy service, everything was explained clear and concise. I was able to get all of my service needs handled. More

by Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Roseville Hyundai responded

We're glad to know you found our service at Roseville Hyundai fast, easy, and clear. Thanks for trusting us with your vehicle's needs!

November 10, 2023

New and clean, modern lines, efficient design, need more help at the phone and checkout, service agent competent, professional, excellent More

by Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nica Infante 4 stars could have helped with rug on seat to be placed back on floor
Nov 13, 2023 -

Roseville Hyundai responded

Di, thanks for your feedback! We're glad to know you appreciated our efficient design and professional service at Roseville Hyundai. We'll definitely take note of your suggestions about the phone and checkout services.

Nov 13, 2023 -

Di responded

Thank you 👍

November 08, 2023

I give Hyundai 5 stars for their clean appearance, friendly reception, quick response, communication with other coworkers, providing the service I required, offering support and willing to get a profe More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Nov 09, 2023 -

Roseville Hyundai responded

We're delighted to know you had a 5-star experience at Roseville Hyundai! It's great that our team could provide the service and support you needed, including addressing all your questions. We appreciate your kind words about our customer service - thank you for choosing us!

November 02, 2023

Friendly, courteous service from all staff I associated with. My wait was reasonable for battery replacement. More

by tamreb9486
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shon P.
Nov 02, 2023 -

Roseville Hyundai responded

Thanks for leaving Roseville Hyundai a five-star review! We are so glad that your service visit was quick and seamless. Until next time!

October 31, 2023

Service rep was very helpful. Explained a couple of things I didn't get a thorough explanation of when I bought the car. Unfortunately, the service department (NOT THE REP) neve More

by cjl5982
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shon Petee
Nov 01, 2023 -

Roseville Hyundai responded

We appreciate your feedback and are glad to know our service rep was helpful. We apologize for the delay in communication regarding your part—we'll definitely work on improving this aspect of our process at Roseville Hyundai. Please don't hesitate to reach out if you would like to discuss this further. Mike Bench - Service Manager - (916) 677-3636, ext. 1440

October 30, 2023

Greeter, Daniel was great. He was very pleasant and answered all my questions. He told me the car would be ready in approximately 2 hours. I aired in a nice clan waiting room - More

by Agnes 1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 30, 2023 -

Roseville Hyundai responded

Agnes, it's fantastic to know that Daniel and our team at Roseville Hyundai provided you with a great experience. We're glad the waiting room was comfortable for you while your car was being serviced. Thanks for sharing!

October 22, 2023

Stuff always friendly and gets work done in a timely manner! Been going to this location for many years! More

by mary.brunner73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 23, 2023 -

Roseville Hyundai responded

Mary, we're glad to know you've been satisfied with our service at Roseville Hyundai over the years. We appreciate your loyalty and look forward to serving you for many more!

October 20, 2023

insurance company informed me there is a recall for anti-theft and there will be issues if something happens. The dealer gave me a date for Saturday and told me there was a two-hour wait. Then the dea More

by shayrezai2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Run from appointment desk
Oct 20, 2023 -

shayrezai2003 responded

I have given a date and time i have to wait by phone . Then by e-mail, the company changed the date to a later time and said I have to drop the car and can not wait, they call me after checking the car. This is for a factory recall and as originally called it takes two hours. impossible to drop the car when it is part of my work

Oct 24, 2023 -

Roseville Hyundai responded

I'm sorry for the inconvenience you've experienced in scheduling your recall service. We take these matters seriously and I want to ensure you receive the assistance you need straight away. Please give me a call so we can discuss the next steps together. Thank you, Mike Bench - Service Manager - (916) 677-3636, ext. 1440

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