Roseville Chevrolet - Service Center

Fast Service Just took in car for oil change. Andrew suggested they do the 4-tire rotation and MPVI as well. They checked tires ,rotation etc and was out of ther Just took in car for oil change. Andrew suggested they do the 4-tire rotation and MPVI as well. They checked tires ,rotation etc and was out of there in time mentioned. Andrew was very nice and helpful. More

It was a very good experience if you’re going there to buy the car talk to Gordon. He moves a little slow but he will get you the best deal in the house if you’re going there to buy the car talk to Gordon. He moves a little slow but he will get you the best deal in the house More

Excellent Service After speaking to the service attendant about recent poor services conducted on my vehicle at various dealership locations, he followed thru with quic After speaking to the service attendant about recent poor services conducted on my vehicle at various dealership locations, he followed thru with quick, excellent results at this location. I will stay with Sullivan Chevrolet while I am in California. My only issue, though I regret I did not bring them, I was offered a $38.00 package deal twice by mail. I was provided a military discount however by my service provider bringing my total from $49 to $46.30. It just would have been nice if Sullivan mails out two repeated discounts they could honor them for returning loyal customers regardless if we bring them in with us or not. That is the only "0"or "1" I give them on this visit. More

Quick Service I was kept informed of the service that was taking place, and my car was done quickly.I also used the courtesy car which was helpful. I was kept informed of the service that was taking place, and my car was done quickly.I also used the courtesy car which was helpful. More

Maintence package??? xxx I had purchase the maintenance package for my 2016 Silverado for $600 plus and was told it covered oil changes up to 60,000. Apparently it only cove I had purchase the maintenance package for my 2016 Silverado for $600 plus and was told it covered oil changes up to 60,000. Apparently it only covers 4 oil changes???? WHAT THE xxxx!!!! Why would I spend $600 plus on a package for 4 oil changes? Especially when I can do them myself for about 30 bucks a piece. I was trying to save myself a headache and the time.... BUT NO. When trying to talk to the infamous finance guy that made they deal, they did show until 8 and my oil change was already done. The service guy was helpful and stated this happens all the time. ONCE AGAIN: WHY IN THE xxxx would I spend 600 plus on a maintenance package for 4 oil changes. I know for a fact that the finance guy said for up to 60,000 miles. I am military and do not lie!!! This was xxxxxxxx and will not be buying or using John L Sullivan for future vehicle purchases. Already blasted this on my social media and to my military friends. Funny that many have ran into the same issue within the same dealership!!!! More

Highly Disappointed Went to this dealership twice and it came out with more problems than going in there with on both visits Suppost to be two days of work and ended up Went to this dealership twice and it came out with more problems than going in there with on both visits Suppost to be two days of work and ended up being over a week and not a rental car was offered once! Would go days without being updated and had to drive down there my self to find out Car is still having problems in the same area but afraid for them to work on it again More

Excellent care I had some new lumar put on my new Camaro,a loaner car was provided. Because it takes all day to do. The service advisor Casidy was professional and v I had some new lumar put on my new Camaro,a loaner car was provided. Because it takes all day to do. The service advisor Casidy was professional and very helpful and my car was ready when she said it would be. They did a fantastic job! More

Great service The representatives that help me out were very good very attentive I was in-and-out reasonable time I had a 4::30 p.m. appointment I came in at 2:30 The representatives that help me out were very good very attentive I was in-and-out reasonable time I had a 4::30 p.m. appointment I came in at 2:30 and they were able to fit me in no problem More

Not bad. If you have a Chevrolet this is the place to go. It was like going to fast food. If you like fine dining - go to GMC the service, atmosphere, and qual If you have a Chevrolet this is the place to go. It was like going to fast food. If you like fine dining - go to GMC the service, atmosphere, and quality of service is much better. The first two oil changes through GMC are free for my Denali. I took it to GMC for the first one and it was free, For this service, GMC was busy so I went to Chevrolet. I did not get my free oil change. I thought because they are the same company they would honor the deal sold to me. The quote was entered as $1,110.00 but the price was actually $110.00. This is incompetent. I had the DEF filled and the person I worked with did not know how much DEF was put in my vehicle but I was charged for 4 1/2 gallons of DEF. My DEF light did not come on and it comes on when it gets down to 2 gallons. However, the service department indicated I was at a 1/2 gallon left. I don't know how that is possible. I will go back to GMC from now on. More

Best Customer Service in Town It has been almost two years since I’ve owned by suv and this dealership never disappoints with always providing excellent customer service. Everyone It has been almost two years since I’ve owned by suv and this dealership never disappoints with always providing excellent customer service. Everyone is so friendly. More