Roseville Chevrolet - Service Center

Very satisfied I was impressed with the quality of service and they addressed the rattle in my dash and fixed it. Great job! I would definitely recommend I was impressed with the quality of service and they addressed the rattle in my dash and fixed it. Great job! I would definitely recommend More

My experience at jonh L Sullivan Chevy My service manager Paul Hernandez was great he's a very friendly and down to earth guy. He had all my concerns addressed and made me feel comfortable. My service manager Paul Hernandez was great he's a very friendly and down to earth guy. He had all my concerns addressed and made me feel comfortable. I have a cousin that wants a C6 corvette and I told him and a few other people to go to John L Sullivan. I've been to performance, kuni and Maita. Which are all closer to my house I hate their service but you guys are great More

Horrible! Not only did they damage my rare paint job, but they screwed up the wiring which had NOTHING to do with the repairs i brought it in for! I CLEARLY tol Not only did they damage my rare paint job, but they screwed up the wiring which had NOTHING to do with the repairs i brought it in for! I CLEARLY told Steve not to put my car through the carwash. He assured me they would not. They did anyway and now my near perfect paint is scratched up and has a gauge scraped off the side of the headlight lid. I have no idea what they did to the wiring, but i get to listen to this xxxx clicking noise coming from behind the console non-stop now! Steve White is a con artist. Once you pick up your car, he ignores your calls and emails. They also heavily pad your bill then Steve the con will tell you he's ''giving you a discount.'' All xx! More

Fast and Friendly Service I have to commend your advisor - Mark E. Rogers!! He went above and beyond his "duty"! Last year it took almost 2 hours for the oil and lube. This I have to commend your advisor - Mark E. Rogers!! He went above and beyond his "duty"! Last year it took almost 2 hours for the oil and lube. This time he had it done in 1/2 hour, fixed the screen the way I liked, and gave me his card in case I have any other problems. More

Simple fix, then a ridiculous mess. When I took my Saturn Ion into John L. Sullivan's Chevy to have the ignition switch fixed, I returned to find my tail light broken. There had been a c When I took my Saturn Ion into John L. Sullivan's Chevy to have the ignition switch fixed, I returned to find my tail light broken. There had been a crack, but it was covered in strong tape. This has worked through car washes and hand washes for years. But, as soon as I bring it to John L. Sullivan's, somehow, it breaks completely. The whole cover was broken. Noone claims to know how it happened. It was said they do not use pressure washers, and the cameras do not get a view of the rear of the car. When I asked how they planned to fix it, they said it was not their problem. Eventually they found the part, priced it and told me they would install it for no charge, but they still expect me to pay for the part. I leave my car trusting they would fix the problem I brought it for, and they would give it back in at the least the same condition as when I brought it. Someone broke my taillight and now they refuse to replace it. I am in no way satisfied with any part of my visit I would not recommend John L. Sullivan's Chevy Dealership to anyone who would like their car to be kept in good condition in good trust. More

A Great Dealership! John L is the only dealership I will do business with, and have, for many years after bad experiences with dishonest practices by a certain well known John L is the only dealership I will do business with, and have, for many years after bad experiences with dishonest practices by a certain well known Ford dealership. They lost a customer for life, and you gained one due to your service department's honesty and low pressure sales staff. More

Excellent Dealership in all Respects Everyone is very customer oriented, concerned, friendly, and helpful. The improvements noted with the cafe are a real plus. It seems like every time Everyone is very customer oriented, concerned, friendly, and helpful. The improvements noted with the cafe are a real plus. It seems like every time I visit this dealer things just get better. More