Roseville Chevrolet - Service Center

Oil Change Matt help me he was very considerate. I came in for a standard oil change, They found an oil leak. Matt scheduled me for appointment. Matt help me he was very considerate. I came in for a standard oil change, They found an oil leak. Matt scheduled me for appointment. More

Timely, No upsell pressure, shuttle service too and from Best service from dealer in years. Glad I went back. Great customer service from all much better than a non dealer service and $200 cheaper. Best service from dealer in years. Glad I went back. Great customer service from all much better than a non dealer service and $200 cheaper. More

Very Pleased Removed a screw from tire. They took care of the tire and washed my pickup. I was very pleased and will return for future service. Removed a screw from tire. They took care of the tire and washed my pickup. I was very pleased and will return for future service. More

Fast and friendly There were alot of Vehicles there when I arrived. I thought it would take a long time to get my scheduled service done. In fact they were very fast I There were alot of Vehicles there when I arrived. I thought it would take a long time to get my scheduled service done. In fact they were very fast I was in and out in less than an hour. Great job and very courteous! More

Great Times! Thank you for such a wonderful experience!! Made an appointment, checked vehicle in went over what was to be done, they did work! I picked vehicle up Cleaned just a few water spots is all!! Grea Made an appointment, checked vehicle in went over what was to be done, they did work! I picked vehicle up Cleaned just a few water spots is all!! Great times and a wonderful experience!! Thank you!!! More

Fast and friendly Does all work timely keeps you apprise of all things needed to be done on you car. Let you know if there are any added fees on the service. Does all work timely keeps you apprise of all things needed to be done on you car. Let you know if there are any added fees on the service. More

Quality work excellent warranty I will bring my vehicles back again. I have a very challenging truck to repair because it was a custom order. 3/4 ton with a standard transmission. No I will bring my vehicles back again. I have a very challenging truck to repair because it was a custom order. 3/4 ton with a standard transmission. Not too many around. JL Sullivan replaced my clutch, no easy task and I am impressed with their work. Had to wait a bit for the shuttle but in the end very satisfied with their work. I drive two hours each way to take my vehicles to JLS. Well worth it though. Peace of mind. More

Happy, Happy, Happy I’d like to rave about my service advisor Steve White. He always makes me feel like I’m the most important person in the world. He also takes care th I’d like to rave about my service advisor Steve White. He always makes me feel like I’m the most important person in the world. He also takes care that my vehicle needs are met, in an honest and timely manner. If I need something he tells me and if I say “not now, he honors that. No hard sales. If I’m looking for a different vehicle, I always consult him first. With him the customer is his top priority. Thank You Steve. More

Customer from Marysville Scheduling service is excellent with email reminders. Service supervisor had excellent rapor as well as secondary support staff. Courtesy and updates Scheduling service is excellent with email reminders. Service supervisor had excellent rapor as well as secondary support staff. Courtesy and updates regarding service timeline was very professional. More

Damage to my vehicle I have purchased my vehicle and regularly service my vehicle at John L Sullivan Chevrolet. 4/5 times the service is fast, friendly, thorough, and easy I have purchased my vehicle and regularly service my vehicle at John L Sullivan Chevrolet. 4/5 times the service is fast, friendly, thorough, and easy. The service personnel are great. However this last time everything was the same except when I got home straight from the dealership I notice damage to my vehicle. Significant damage. Although, I am currently working with the management who have been accommodating to determine when and where this has happened, and possibly arrange a repair this is very frustrating. I am disappointed in the integrity of the staff. Honesty, and remedy would have been more appropriate than allowing a customer to go home and hope they did not notice the damage to their vehicle. This has been time consuming, inconveniencing, and depreciates the value of my vehicle if I would like to sell or trade in the future. I do not feel this isolated incident speaks for John L Sullivan and the staff in general, but it is frustrating. I will remain a customer; however, I will be much more meticulous with service in checking my vehicle before AND after repair. I will follow up with the overall outcome of this situation in the near future. More