Roseville Chevrolet - Service Center

oil change/multi point inspection/lunch at O'Sully's Excellent service, once again, which is why we don't take our cars anywhere else. The 30 minute drive from our home to the dealership is worth it when Excellent service, once again, which is why we don't take our cars anywhere else. The 30 minute drive from our home to the dealership is worth it when we are treated like family. The various employees we have established a relationship with over the years, Brian Difede, JR O'Grady, Steve White and Joy Sanders, to name a few see to it that we are well taken care of. Service was completed in a timely manner and having lunch at O'Sully's was a perfect way to spend the time while we waited. My only negative was the few black marks that were left "behind" ,literally, by whoever drove my car into and out of the bay it was worked on. We will continue to use John L Sullivan for all our service needs! More

Good service Service is good but don’t waste your money on the maintenance package it covers only oil changes and cost more then that would cost you out of pocket Service is good but don’t waste your money on the maintenance package it covers only oil changes and cost more then that would cost you out of pocket More

Return Visit Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process an Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process and the results. More

Service Tech was outstanding! Randall W. was outstanding. He listened to all of my concerns and individually resolved each one. He also notified me with the outcome of each concern Randall W. was outstanding. He listened to all of my concerns and individually resolved each one. He also notified me with the outcome of each concern on my 2018 Chevy Equinox. More

Oil change Went in to get my first oil change and maintenance check up. Every one was friendly and service was quick. Only disappointment was that I thought they Went in to get my first oil change and maintenance check up. Every one was friendly and service was quick. Only disappointment was that I thought they would vacuum my car out but I guess not. All other places that’s I have gone to to do my car does vacuum but I guess not my dealership that I just bought a brand new car from. More

Could have done more They found the issue to be my supercharger but their only solution was to bring my truck back to stock and remove all charger components. I wish th They found the issue to be my supercharger but their only solution was to bring my truck back to stock and remove all charger components. I wish they would have called Whipple (maker of my supercharger) because they had an easy solution for my problem. I paid $300 for that visit to John L Sullivan with one solution and they wouldn’t even help with that . More

Maintenance I called multiple Chevy dealers but John L. Sullivan was the nicest & most helpful! Most dealerships wanted to schedule me weeks out or make me drop o I called multiple Chevy dealers but John L. Sullivan was the nicest & most helpful! Most dealerships wanted to schedule me weeks out or make me drop off my car for the whole day. John L. Sullivan got me appointment same day & my car was done in 45 minutes. Also hands down the best customer service!!! More

100K Service Dealer provides friendly service with work completed as promised. Service representative is knowledgeable answering questions and providing details wh Dealer provides friendly service with work completed as promised. Service representative is knowledgeable answering questions and providing details when calling to provide updates and when I picked up the vehicle. Price for all services seemed high without discounts offered. More

oil, filter change, added DEF Steve always take great care of me and my truck fleet. the pay counter reps are always very friendly.The shuttle is always nice when I do not have a r Steve always take great care of me and my truck fleet. the pay counter reps are always very friendly.The shuttle is always nice when I do not have a ride., More

IN N OUT ( quick like a hamburger ) I can not give a 5 star rating . My grease fittings never got greased . Mark printed " grease all grease fittings " 3 times on my work order . Who dro I can not give a 5 star rating . My grease fittings never got greased . Mark printed " grease all grease fittings " 3 times on my work order . Who dropped the ball . This is the second time in a row . Last time with my trans flush the dipstick was way over the " do not overfill mark " . I had to return for you to take care of this . This is why I can't give a 5 star rating ... Just because my pickup is a little old i expect you to not ignore it when I bring it in for service .. Thanks for getting me to my 259,229 mile mark Kerry McDonald More