Roseville Chevrolet - Service Center

Helpful staff I took my car for an oil change with no appointment they got me in and out with in 35 min. Excellent service I will defiantly be going back to them I took my car for an oil change with no appointment they got me in and out with in 35 min. Excellent service I will defiantly be going back to them More

Small things through the cracks. So I took my car in for its first service. Only 5000 miles on it. Had some concerns on how it was shifting, the brakes squealing when backing up and t So I took my car in for its first service. Only 5000 miles on it. Had some concerns on how it was shifting, the brakes squealing when backing up and the arm rest squeaking when moving it up and down. My service advisor was nice listened to my concerns and took my keys and said they would be addressed. Four and a half hour later the car was done. My service advisor went over my concerns and said the shifting was normal, they could not find anything wrong with the brakes and the first service waa done. Sounds good so far right. So here's where thing start not to add up. My car had 5117 on the odometer when I took it in and when I left it had 5118 but my service advisor said they test drove my car twice to check the shifting issue and the brake noise. All in one mile. My invoice said 5117 in and 5117 out. Part of the service was to rotate the tires and check the air pressure. Now the day before the service I got a service warning that my air pressure was low. 30 psi. In all my tires. So I thought I'm taking it in tomorrow and they will take care of it. The next day after the service I got a service warning again that my tire psi was low. But my invite stated that they checked and my psi was at 35. Ok these are small things, but if they are not looking at the small thing. Are they really look good at the big thing. More

Very helpful and fast Very friendly and quick service. They made sure I had everything I needed and answered any questions I had. Parts department was helpful with my purc Very friendly and quick service. They made sure I had everything I needed and answered any questions I had. Parts department was helpful with my purchase there. Wandered onto the sales floor and was approached. Not pushy and inquired how I liked my vehicle. More

Oil Change & Cold Air Kit purchase & Install Great experience, Chevrolet had delays in getting these Cold Air intake kits out for the C7 Corvette. But this dealer used their display kit to get Great experience, Chevrolet had delays in getting these Cold Air intake kits out for the C7 Corvette. But this dealer used their display kit to get the work done on my vehicle. Great job. More

Long Time Customer I have been a long time customer from Elk Grove, I make the drive becsue the service is outstanding and customer support is top notch. I have been a long time customer from Elk Grove, I make the drive becsue the service is outstanding and customer support is top notch. More

Bummed I have taken my vehicle solely to John L. Sullivan for years. I have always been very satisfied with the service. I still am, however I was very displ I have taken my vehicle solely to John L. Sullivan for years. I have always been very satisfied with the service. I still am, however I was very displeased when I discovered that they have raised the prices for an oil and filter change. I even brought in a coupon that I get on a regular basis and was rejected the use of it. So now I am being charged $62.00 every 7,500 miles when I can just buy Amsoil and run 15,000 miles between oil changes for $90. You also dissolved your car wash too. Goodbye John L. Sullivan. More

Superior Customer Service Excellent customer service provided. I walked away a happy customer. Steve was amazing; patient, calm, and very thorough. He listened to all my concer Excellent customer service provided. I walked away a happy customer. Steve was amazing; patient, calm, and very thorough. He listened to all my concerns, however big or small. More

Diagnosis? Great customer service but I believe they misdiagnosed the problem with my vehicle. Had to come back a second time with another check engine light and Great customer service but I believe they misdiagnosed the problem with my vehicle. Had to come back a second time with another check engine light and looking at 5K total! Looks like I'll be doing the repairs myself. More

Everyone involved was helpful. Salesman Juan Carlos was very helpful in helping me get the right vehicle and Danny in finance got me the deal that worked the best for me. Thanks Salesman Juan Carlos was very helpful in helping me get the right vehicle and Danny in finance got me the deal that worked the best for me. Thanks More

Steve White was awesome to work with. Your service team is the best. Steve White is knowledgeable and a pleasure to work with. GREAT SERVICE!!!! Fast and friendly service. Will refer new c Your service team is the best. Steve White is knowledgeable and a pleasure to work with. GREAT SERVICE!!!! Fast and friendly service. Will refer new customers with confidence. More