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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

May 12, 2018

Good experience, coming back Staff were friendly and informative, especially whoever anwsered the phone i wish i could remember her name but it was a little while ago. Service man More

by blake.a.hammond73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i cant remembed the names
May 10, 2018

Great service! Went in for scheduled maintenance everything was great. My car was serviced and got one of my tires fixed while I was there and even got a car wash. More

by BRIDGETSPAGNOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
May 10, 2018 -

Roseville Chevrolet responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing John L Sullivan Chevrolet for your vehicle needs. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 10, 2018

Muy agradecida y contenta por su atencion y ayuda Hicieron todo lo posible para que pudieran comprar mi carro, me dieron las mejores opciones y hasta el dia de hoy siguen en contacto conmigo para sabe More

by IESSI_201205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Thompson
May 10, 2018 -

Roseville Chevrolet responded

We appreciate the positive feedback. We look forward to seeing you again in the future! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 10, 2018

Good service to follow up with communication. some issues came up and require to fix. it was not convenient for me to have no vehicle for overnight. However, one issue was not resolved which is More

by markbella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Penny Case
May 14, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to contact us if you’d like to discuss them in greater detail. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 10, 2018

Did not resolve my problem......gave false information... Requested an Oil & Filter Change and Repair of the Right exterior Door Handle as it had become loose and nearly falling off (I had taped it place so More

by tp4myxxxxxxxx0083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Hersey
May 10, 2018 -

Roseville Chevrolet responded

We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 09, 2018

Quick I Needed an oil change. They were faster than expected. Also got a car wash. Did not have to wait very long. About 30 minutes. More

by meganannekilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guy that works on Wednesdays. Not sure his name I misplaced business card. , Steve White
May 09, 2018 -

Roseville Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. Drive safely. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 09, 2018

Juan was awesome I really appreciate the team. I was happy to work with Juan he helped me get a great car and worked with everything I asked for More

by BRITTANYL.CHAMBERS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
May 10, 2018 -

Roseville Chevrolet responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Juan. Please let us know if we can ever help you in the future. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com

May 09, 2018

Steve White deserves a raise JLS Traditional service advisor reminds me of the great people who worked for GM service departments in the past. Management should reward him with a More

by WMSHAWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gilleste, Steve White
May 10, 2018 -

Roseville Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com

May 10, 2018 -

Roseville Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com

May 08, 2018

fantastic great place to buy your people are fantastic. Roberto was so helpful for us he helped us get the vehicle we wanted, we thought he went far above being More

by COSTAR013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
randy ?, Roberto Thompson, Joy Sanders
May 09, 2018 -

Roseville Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Roberto was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 08, 2018

Big Della and Ramon We had the best sales person help us John Davis ask for him when you go there he is so patient takes his time showing you all different kinds of cars More

by BIGDELLA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davison
May 09, 2018 -

Roseville Chevrolet responded

I am happy to hear that your time spent with John was pleasant. Congratulations on your new 2018 Tahoe! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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