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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

May 15, 2018

Excellent Juan Rodriguez was amazing. He did something I thought wouldn't be possible. I drove off the lot with a 2018 Chevy cruze. Ron Hutchinson was also very More

by MOMDONYEALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hutchinson , Juan Rodriguez
May 16, 2018 -

Roseville Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Juan. Please let us know if we can ever help you in the future! Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 15, 2018

Service appt Very satisfied with the warmth appreciation and professionalism showed towards me for my visit.. The service department was expecting me, were on time More

by JHARDINNASA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Simonov
May 16, 2018 -

Roseville Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 15, 2018

Always treats me good with fairness I have had many problems with my car that I purchased from another dealership. I transferred my warranty over to John l Sullivan and have been very h More

by KAT0525.KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
May 16, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 14, 2018

Great Service John Sullivan Chevrolet is one of the best places I have taken my Chevy Spark for service. I have had great service every time on my past few visits. More

by mckanejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
May 14, 2018

Car makes vibration noise after getting tire rotating and oi Car still rattles but hey couldn't hear it I guess. It vibrates when idling in drive while parking. Just heard it this morning as my wife left. Never More

by brookencoreygeroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
May 14, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about this issue and work together to make amends. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com

May 14, 2018

No warrantee for standard parts not installed GM Customer service would not help so I had to forge a deal between a dealer in Hanford and JLS. Parts were not installed in mfg and it took months to More

by ELK152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
May 16, 2018 -

Roseville Chevrolet responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 13, 2018

disappointment w/my first service on this car after bringing my Bolt EV for recall service, am now reluctant to go down again as my car is not working as well as it did before the recall. More

by joancosme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul j. hernandez adv. T33,, Brian Difede
May 14, 2018 -

Roseville Chevrolet responded

I truly am sorry to hear this feedback. Our goal here John l Sullivan Chevrolet is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com

May 12, 2018

Rude service Unable to repair a vehicle code in 8 hrs and reset code to only have it come back on. Then drive back to have a technician diagnosis the code in less More

by MOPARRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sullivan
May 14, 2018 -

Roseville Chevrolet responded

It's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com

May 12, 2018

Transmission service Good customer service. Kept us abreast of what was going on. Leon the transmission serviceman did an excellent job. A little pricey but I would reco More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger and Leon
May 12, 2018

Great Service. Bought the pickup on Sunday. Great service, price and experience. Brought it back for warranty work on Saturday. Amanda was very helpful in solving ou More

by CARLWRIGHT209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
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