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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

May 23, 2018

Great I really enjoyed buying from this dealership it was a great experience better than previous experiences at other dealerships I have had they continue More

by LUCAS.CARRASCO1018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La princess and Jason
May 25, 2018 -

Roseville Chevrolet responded

Congratulations on your purchase, Lucas! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 22, 2018

The service manager was very pushy. The service manager Tom was very pushy in trying to get me to buy new tires. I told him I preferred Les Schwab. He asked why and then preceded to tell More

by BLESSEDBE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Houston Smith
May 23, 2018 -

Roseville Chevrolet responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 22, 2018

3rd Time Not A Charm After taking the car back now for the third time for the same issues...it still isn't right. I'm not happy at all with John L Sullivan Chevy, it has b More

by SOLISZOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Boucher
May 24, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience. I assure you we are committed to promptly resolving this issue. Please don't hesitate to contact us with any questions you may have. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 22, 2018

Putting my mind at ease After a road trip where an alarm kept going off for oil pressure, I called the service center who advised we should be able to get home from the syste More

by JMM86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service personnel
May 25, 2018 -

Roseville Chevrolet responded

Thank you for this wonderful five-star service review! We truly appreciate it. I am happy that our entire team was able to assist you with your repairs. We look forward to assisting you in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 22, 2018

Warranty and related request From the initial call to paying the invoice things went smoothly. Recall was checked, parts ordered with a call when they arrived. Called for appoin More

by petros0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez , Bianca
May 28, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 21, 2018

Frustrating, Pushy, Ignorant, Rude Init sales guy ok, finance lady nice, finance boss Danny rude, non ingaging, on cell phone while signing final papers with sister talking about a watc More

by HAGE.KATHY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry, Danny, Jamal Saries
May 24, 2018 -

Roseville Chevrolet responded

I am sorry to hear that you have been frustrated with your recent car buying experience. It's important that our guests feel at ease during the entire process. I would like the opportunity to discuss the situation with you further and make things right. Please feel free to contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 21, 2018

New Camaro The sales person that help me was outstanding was very impressed with the gifts and the way they treated me inside the dealership was very very impres More

by JAMESCGUEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember everybody’s name that I met there but they did take me around to take a look at the whole facility and meet everybody and every department thumbs-up great service from you guys, Ian Johnson, Brian Difede, Steve White, David Rodgers, Joy Sanders
May 25, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Congratulations on your new car. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 21, 2018

Good Experience I had a very good experience. Kaela was very friendly and informative. The only reason for the 4 stars was the time I was there was longer than it sho More

by CASPER95842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaela Haswell
May 25, 2018 -

Roseville Chevrolet responded

Thanks for your great review. We do appreciate for your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Joy Sanders, CSI Manager, joys@chevyworld.com

May 18, 2018

"JR" O'Grady Is a straight up guy "JR" O'Grady is 100% on the level. He told me exactly what he could do for me, the amount, what options I would have, and when the truck would b More

by MONTEGOWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"JR" O'Grady
May 18, 2018 -

Roseville Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

May 18, 2018

I was very happy with my outcome. My review is based on how well the dealership was able to find me a vehicle. The dealership I felt went above and beyond to find me my vehicle. More

by 530USMCVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esmi, Paul Boucher
May 25, 2018 -

Roseville Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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