Roseville Chevrolet

Squeeze every last penny Your service department charged me $250 to diagnosis a check engine light. Even though I had the code read and knew it was a #6 cylinder misfire. Then Your service department charged me $250 to diagnosis a check engine light. Even though I had the code read and knew it was a #6 cylinder misfire. Then you wanted $3,000 to take a tear down and find the problem, and estimated another $3500 for the repairs. How much is it to re-engine? That option was never offered. I just drove my truck down the street to car max and got rid of it. Which I regret. I also regret buying a car from you guys awhile back. Never again. Kiss my xxx. More

great customer service John L has been servicing my cars fro years with no issues .two weeks ago my 2012 Chevy Cruze was in there fro oil change and they discovered several John L has been servicing my cars fro years with no issues .two weeks ago my 2012 Chevy Cruze was in there fro oil change and they discovered several oil and water leaks. So car was left for costly repair. When car was completed and I picked it up damage was noticed on the driver door. Contacted service person Paul and his manager and it was determined damage was done during the time car was there for service. They immediately took charge and sent car to body shop for repair. car was completed in 3 days and all is well. But was sorry to say that it even happened and I believe the technician did not know the car was damaged , but not sure of that. More

Brian in parts=phenomenal We went in for an oil change & ovetall 7,500 mile check on our mailbu. Despite the on going construction service was above & beyond. We had points tha We went in for an oil change & ovetall 7,500 mile check on our mailbu. Despite the on going construction service was above & beyond. We had points that we needed to use before the expired from My Chevrolet GM rewards. Brian & his staff assisted us in ensuring we were able to use all of our vouchers & points withour any wasted. He also ordered out of stock floor mats & key covers for us & immediately called us with next day servixe saying they had just come in! Talk about fast!! Best Service i have ever received, I usually dread the dealership but he booked our last minute appointment & made it an extremely awesome experience! Ty Brian & everyone at John L. Sullivan Chevrolet! You ALL rock!! More

Proved me wrong I thought I could actually trust a dealership...well shame on me. John L Sullivan definitely proved me wrong on that one. When I drove off the lot unb I thought I could actually trust a dealership...well shame on me. John L Sullivan definitely proved me wrong on that one. When I drove off the lot unbeknownst to me my tire pressure was really low. I discovered this because a warning light came on. My husband took the car in (no more than 10 days after purchase) to ensure everything was OK and to have dealer put air in the tire. Well they did BUT likely over inflated it! Less than 4 montha after buying the car I got a bubble in the tire and had to pay to get it replaced. When I went back to dealer the service dept said "oh you hit a pothole, sorry, $350". I just spent over 30 grand (a little to you ALOT to me) and now because of an error you likely caused you want more money from me. I think not! I have 2 free oil changes I wouldnt cash those in if you paid me. It will just be an opportunity for the service techs to screw up my car and take me for even more money. I will never return nor will i refer friends or family. You suck JLS. More

Purchase, Finance and Service Experiance Sales rep. was great but service department and especially "finance" experience was just nothing short of bad. Service Department did not call back Sales rep. was great but service department and especially "finance" experience was just nothing short of bad. Service Department did not call back when they said they would and Finance Department sent my load to someone other than my choice. More

Great Team! Courtney and Art were very helpful and attentive. Service was busy due to the state holiday and although the service team was under pressure, they mad Courtney and Art were very helpful and attentive. Service was busy due to the state holiday and although the service team was under pressure, they made every effort to make sure I was taken care of. Thank you!! More

Awesome service. Never give up attitude! So far I have bought 4 cars from these guys and everytime, it is the same thing: A never give up attitude and awesome service. Although I could have b So far I have bought 4 cars from these guys and everytime, it is the same thing: A never give up attitude and awesome service. Although I could have been a difficult customer, they continued to work hard to ensure we left satisfied. Awesome place to go and awesome workers there! More

Best experience EVER in buying a car! Since returning to Reno, we have been telling everyone how amazing the dealership was. From the service department to sales, we were treated extreme Since returning to Reno, we have been telling everyone how amazing the dealership was. From the service department to sales, we were treated extremely well. You saved us from being stranded on the road while we were on vacation. A great big "THANKS!" to John L. Sullivan Chevrolet. More

Great experience I walked in, not intending to buy, but sales rep worked with me so well they gave me a killer deal. Would recommend to people on a budget but want qua I walked in, not intending to buy, but sales rep worked with me so well they gave me a killer deal. Would recommend to people on a budget but want quality work. More