Roseville Chevrolet

A'right Initial arrival and sale... good. Two days later we brought them the check,not good. Poor service just two days after spending $26,000. During the Initial arrival and sale... good. Two days later we brought them the check,not good. Poor service just two days after spending $26,000. During the sale day (6 long hours) they were attentive, kind, interested, kept making sure we never felt dropped for any length of time. Two days later we brought in the entire car amount via check from Credit Union because the rate was better... we sat at a table for 30 minutes before anyone came to us AT ALL. Then we were left at the table 2 different times up to 10 minutes each... abrupt, rude, done. Meanwhile, the place was FULL of sales agents.. one other customer whom actually may have been a wife of a sales agent. They walked back and forth, no engagement, not check in, nothing. Incredibly rude and with each moment passing I felt more and more snowed. We are now TWO weeks out and still awaiting the additional key fob promised. No call, no status update... just incessant emails to "WRITE A REVIEW" through automated email system. Disappointing at best. More

Great Work Great work and efficient. Mark was thorough with explaining my service and met me to tell me personally regarding my service. That was great customer Great work and efficient. Mark was thorough with explaining my service and met me to tell me personally regarding my service. That was great customer service. That's why I always buy my vehicle here More

Nuclear option My car was serviced in the amount of time they stated at the beginning which is really important to me. The waiting area was large and comfortable and My car was serviced in the amount of time they stated at the beginning which is really important to me. The waiting area was large and comfortable and the bathrooms were clean. The staff was friendly and efficient. However upon returning to my car I received and unpleasant surprise. As I opened the door and sat down there was a very foul smelling odor. When I say foul I mean that if I commited some major atrocity in my life and was unfortunate enough to be turned away from the pearly gates and sent to eternal damnation I would imagine that Lucifer himself could only be the author of such a vile rendering of filth. It smelled as if someone was hung over and had an infected anus. It was so potent that I quickly got out of the seat to ensure I had not sat in any fecal matter. Once I knew the seat and floor were not contaminated with the vile blue soup of the ever avoided port-a-potty I quickly scanned the area for the author of such an undeserved prank. Alas the victor was displaying a previously forgotten form of self control and was able to contain their own laughter. As the nuclear option in the form of rank methane slowly dissipated so to did my anger. Well played maintenance person... well played. 4 stars for the great service minus one star for the face melting flatulence. Good day More

Wonderful experience and amazing people! This dealership is amazing. They got my mother and I out of bad leases and into two new cars that are perfect for us and for our families. They went a This dealership is amazing. They got my mother and I out of bad leases and into two new cars that are perfect for us and for our families. They went above and beyond to help me find the perfect car and were incredibly helpful and kind all throughout the paperwork process. Finding a car previously was extremely stressful especially with my husband being done due to military orders but this dealership was awesome and made it fun and easy! I can’t thank them enough for how far they were willing to go to make my experience very great! Will only be using this dealership to buy our future cars. More

Was treated very well I was treated very well by every one ,even the the driver that took me home and picked me up for the return to retrieve my car . BRUCE I was treated very well by every one ,even the the driver that took me home and picked me up for the return to retrieve my car . BRUCE More

Salespeople need to be trained on how to show you items the With the car by the salesman, however they could find it and I now have to pay over $100.00 for one. I spoke to the sales manager and he told me he w With the car by the salesman, however they could find it and I now have to pay over $100.00 for one. I spoke to the sales manager and he told me he would check on it and call me back. He never called me back. More

LIES LIES LIES Lied too about features that were supposed to be on the car that were not. Salesman made test drive just around the auto mall. Should have checked o Lied too about features that were supposed to be on the car that were not. Salesman made test drive just around the auto mall. Should have checked on my own but trusted (stupid me) the salesman. The middle guy Robert was a total jerk, made promises and lies right and left. Unfortunately, found out too late to return the car because Robert told me it had to returned for an equally priced vehicle, which was a lie. I know car dealerships have reputations for this type of thing, I would expect this of a cheesy dive dealership, but not an operation like John L. Sullivan. More

Great Experience We scheduled an appointment with Justin and drove off in our dream car. It was an enjoyable experience. I appreciate the care that was taken while dea We scheduled an appointment with Justin and drove off in our dream car. It was an enjoyable experience. I appreciate the care that was taken while dealing with us! More

Friendly and experienced I was met in a timely and friendly manner for my oil change. The young man handling my car was courteous and well experienced as i had a small problem I was met in a timely and friendly manner for my oil change. The young man handling my car was courteous and well experienced as i had a small problem and he made sure it got to the right department after the oil change. All work don in a professional and clean manner. The place to go for service. Thank You. More

Service quick and on time as estimated. Service department supplied service on a timely basis. They did my 20,000 service a required on the service list. I would recommend their services. Service department supplied service on a timely basis. They did my 20,000 service a required on the service list. I would recommend their services. More