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Roseville Chevrolet

Roseville, CA

3.3
1,581 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,581 reviews

February 27, 2019

Favorite Dealership We love this dealership. Everyone is nice and helpful. This is the 3rd vehicle we have purchased from here. Our first one was back in 2008. We uti More

by Wakefield Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Robert Devenecia, Ron Hutcherson, Jim Ott
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

First Time buyer This was a pleasant experience. First time buyer at John L. Sullivan, I will defiantly tell my friends and family. Jamal was funny and Whitty and ha More

by RESHEPARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Ott, Jamal Saries
Feb 28, 2019 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

Maintence package??? xxx I had purchase the maintenance package for my 2016 Silverado for $600 plus and was told it covered oil changes up to 60,000. Apparently it only cove More

by ANTIUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris ??
Feb 28, 2019 -

Roseville Chevrolet responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. Please contact me so we can work towards a resolution. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

They were helpful to find a solution They will help you find a way. For the moment that you are there just won’t forget to ask all questions. Also friendly to all. More

by RELIZABETH843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Salinas Lopez
Feb 28, 2019 -

Roseville Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

Highly Disappointed Went to this dealership twice and it came out with more problems than going in there with on both visits Suppost to be two days of work and ended up More

by pdylan485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
Feb 28, 2019 -

Roseville Chevrolet responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

Amazing They were so accommodating to my every need. I couldn’t be happier! There were very friendly and encouraging. I left more than satisfied and will be b More

by BRIBRIM66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ott, Jamal Saries
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Shady financing and flat out lies Got a call theycouldnt finance my loan for the contract terms. The payment and APR would go up. I told them not acceptable. They said my options are a More

by SUSAN98A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Huskey and Randy Hutchinson
Feb 25, 2019 -

Roseville Chevrolet responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

peaceful, comfortable. Thank you Gordon, and the rest of the Sullivan team members who were a part of my purchase of a new Chevy Tahoe. Thanks Gordon for being patient with More

by zam101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Post, John Sullivan
Feb 25, 2019 -

Roseville Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Chevy Tahoe and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Excellent care I had some new lumar put on my new Camaro,a loaner car was provided. Because it takes all day to do. The service advisor Casidy was professional and v More

by LARRYTODD777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casidy Kahn
Feb 25, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to share with us, Larry! The goal of the John L Sullivan Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Outstanding Service was excellent. I told them what i wanted and they got me what I wanted. No hassles or games. I wanted specific financing and they were able to More

by RAYRICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vinayak
Feb 28, 2019 -

Roseville Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to John L. Sullivan Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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