Roseville Chevrolet

This was my first car purchase. The team at John L. Sullivan, especially Scott, were very helpful in making this a positive first experience. Scott, the salesman, allowed me to assess the car for mysel Sullivan, especially Scott, were very helpful in making this a positive first experience. Scott, the salesman, allowed me to assess the car for myself, without being pushy or trying to "talk up the car." The whole team from floor salesman to finance and detailing were attentive, efficient, and friendly. The finance manager worked with me to give me a fair price for my 22 year old trade in and reasonably negotiated the price of the vehicle. My dad had purchased and/or leased two other vehicles from John L. Sullivan in the past and our family returns to this dealership due to the great customer service. Now that I've had the Traverse for a week, I'm loving it even more. Thanks Scott and the John L. Sullivan team for working so hard to make the car buying experience positive! More

Chris Kircher was wonderful to work with. I didn't have the best credit and he worked with me on financing and helped me find my car. I knew going into it what I wanted, I just didn't know if I could get the best credit and he worked with me on financing and helped me find my car. I knew going into it what I wanted, I just didn't know if I could get a Chevy Trailblazer. Not only did he have one, but he set it all up so all I had to do was test drive and fill out the paperwork. When I got to John L. Sullivan, he greeted me like we were old friends. He was so comforting and friendly...he made the whole experience that much easier. Thank you Chris! More

I went to John to buy a used truck. Everything was great except that I was not sure that the bed of the truck would be long enough to haul lumber in easily. John went and got me a tape measure. Then he we except that I was not sure that the bed of the truck would be long enough to haul lumber in easily. John went and got me a tape measure. Then he went looking for some plywood out in back of the dealership. He couldn't find any so he took me across the street in the truck to the hardware store where we tested it out with some actual lumber. Satisfied taht the truck would work for me, we went back to the dealership and closed the deal. John and his team were very professional, friendly and efficient. More

He did a great jobs and made a stressful situation into a success. I got to get the car I wanted and he always made sure I had a smile on my face success. I got to get the car I wanted and he always made sure I had a smile on my face More

Woderful experience!!!!!! I will look for Heidi each time I buy a car in the future. The service was great and the price was perfect. I buy a car in the future. The service was great and the price was perfect. More

I am almost 60 years of age and have bought or leased several cars. This experience at Sullivan's Chevrolet, and especially to the awesome customer service experience with John Miller was way above my ex several cars. This experience at Sullivan's Chevrolet, and especially to the awesome customer service experience with John Miller was way above my expectations. I have challenging credit issues, yet he was able to secure a loan for me and do so with a reasonable down payment and monthly payments and find a car that fit my needs perfectly. Plus, he is the most personable salesperson I have ever met in any industry. I was made to feel that I always was in control and had options, and never pressured. I will with pleasure recommend anyone I know who is looking for a car to Sullivan's Chevrolet and to John Miller! More

I purchased a used car thru their Internet sales program. I arrived to the dealership and the car I wanted was not the correct color. Bryon Aguilar, Internet Sales, said he had another model of the same car. I arrived to the dealership and the car I wanted was not the correct color. Bryon Aguilar, Internet Sales, said he had another model of the same car. It was a model I did not consider because I thought I could not afford it. He showed me the car and it was more than I expected. I purchased the car that day. During the final sale it was written in that I was to bring the car back in because there was an issue with the dash lights. I was unable to bring the car back in for 4 months. Not only did they not hassle me for taking so long, they provided me with a rental car while the repair was being completed. The car I purchased was not a Chevy, so they sent it to the proper dealership for the repair. In today's times most people once they get your money they are done with you. They went above the call of normal duty if you ask me . Their Service Department is so professional. The woman service writer, Jeri Miller, was knowledgeable and made sure I was taken care of and my car was correctly fixed. I cannot praise John Sullivan enough. If you are looking for a new or used car I would highly recommend John Sullivan. The services I received, even though the car I purchased was not a Chevy, goes to show they do stand behind their word. The entire process was professional and painless. I will continue to recommend John Sullivan knowing firsthand that they take care of their customers during and after the purchase of a vehicle. Sincerely, Chris Sonleitner More

I would like to thank Terry Rouda for his excellent customer service and patience during my car buying experience. My day was stress-free and pleasant, solely because of Terry. He is very knowledgeab customer service and patience during my car buying experience. My day was stress-free and pleasant, solely because of Terry. He is very knowledgeable, as well as kind. He listens to your needs and mades sure that you are getting what you really want in a car. I highly recommend Terry to anyone buying a car, and I would definitely buy another car from in the future. More

Byron work hard for us great customer service!!This is the third auto I've purchased from John L. Sullivan...Based on this and past experiences -it won't be the last!! the third auto I've purchased from John L. Sullivan...Based on this and past experiences -it won't be the last!! More

Scott made this the most relaxing experience I've ever had in purchasing a new car! His relaxed and non-pressured attitude was refreshing in a car salesman. Scott and his manager kept the usual back & for had in purchasing a new car! His relaxed and non-pressured attitude was refreshing in a car salesman. Scott and his manager kept the usual back & forth financial negotiations to a minimum and were able to give me a price that worked for my financial situation. All the persons I worked with (Scott, his manager {Eric?}, and the financial person {Ron Hutchison?}) were all professional, friendly, answered all my questions, followed-up with me and sent me away very happy with my new car! More