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Roseville Chevrolet

Roseville, CA

3.4
1,582 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,582 reviews

July 26, 2012

Need to streamline the contract process. Not busy at all and took over 2 Hrs. Drove 8 hrs round trip to visit the dealership and did not want to stay the night. Everyone I came into contact with where profe More

by claar1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2012 -

Roseville Chevrolet responded

Thank you for sharing your feedback. At John L. Sullivan Chevrolet we are always striving to provide the best customer service possible. We appreciate any input because it helps us to make sure that we are one the right track. Please feel free to reach out to us if we can be of any additional service. Best Regards, Joy Sanders Joys@chevyworld.com

July 24, 2012

Perfect service! Heidi did an internet chat with me while I was researching cars at the web site and told me everything I needed to know. When I arrived a few hours later she was ready with a complete More

by scannerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2012 -

Roseville Chevrolet responded

Thank you so much for taking the time to write this outstanding review! It's always a pleasure to hear back from any of our valued guests so we can learn and grow. We are especially pleased to hear that your recent visit was accompanied by perfect service due to Heidi. If you have any questions in the future, please don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive exclusive service and parts coupons. Again, we hope you're enjoying your new car! Best Regards, Joy Sanders - CSI Manager Joys@chevyworld.com

July 19, 2012

HEIDI WAS AWESOME! I have purchase 4 cars in my very young years :) and all of them have been from John L Sullivan. In each purchase, I was treated well, but never as well as with Heidi! She was respect More

by lilhobs
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2012 -

Roseville Chevrolet responded

Thank you for writing this five-star review! We're so pleased to hear that Heidi made you feel at ease during your recent car purchase and treated you like close friends. Customer service is our number one priority and we strive to make sure every guest feel like personal friends who are not just customers but the newest members of our family here at John L. Sullivan Chevrolet. If you have any questions or concerns in the future, please don't hesitate to reach out to us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive exclusive service and parts coupons to make sure you keep your car running and looking like new. Best Regards, Joy Sanders- CSI Manager Joys@chevyworld.com

July 18, 2012

Byron changes lives he is absolutely amazing! This is the 2nd car I purchased from him. He is solid, knowledgeable and knows how to get the deal done the right way. Working with Byron is seamless and e More

by athenaangell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2012 -

Roseville Chevrolet responded

Thank you for writing this five-star review! We're pleased to hear that Byron is a solid, knowledgeable, amazing and easy to work with sales member. If you have any concerns or questions in the future, please don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and Facebook to gain access to exclusion service and parts coupons.Again, we're so glad Byron was able to make your recent purchase with us a seamless one. Best Regards, Joy Sanders- CSI Manager Joys@chevyworld.com

July 07, 2012

John Miller was such a big help in trying to find the perfect vehicle for me, as a first time buyer!! His knowledge and dedication in helping me was phenomenal! I highly recommend anyone with a price ran More

by benjaminPnieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Roseville Chevrolet responded

Hi Benjamin, Thank you for writing this amazing review! We're so pleased John was able to provide a no hassle and stress free car buying experience. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive exclusive service and parts coupons. Again, we're so glad you had a great first time car buying experience with us! Best Regards, Joy Sanders - CSI Manager Joys@chevyworld.com

July 07, 2012

I was looking to purchase a car and I decided to get it through Roseville Chevrolet. The salesperson I met, John Miller, was very kind and prompt throughout the whole process. My made the entire process go More

by RubDarh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Roseville Chevrolet responded

Thank you for writing this five-star review! We're so glad John was able to help you throughout the whole car shopping experience. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, make sure to follow us on Twitter and like us on Facebook to receive access to exclusive coupons. Again, we're so pleased John could help you through the process and drop off your car. Best Regards, Joy Sanders- CSI Manager Joys@chevyworld.com

July 04, 2012

Hiedi was great! She was fast to respond to my offer via email because of that we drove 70miles to Roseville for the 2011 chevy aveo that my wife and I got for our daughter, she loves it ! Thank you John L More

by RubenLovesvanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Thompson
Jul 05, 2012 -

Roseville Chevrolet responded

Hi Ruben, Thank you for taking the time to write this excellent review! It's always a pleasure to hear back from one of our valued guests about their car purchasing experience with us. We appreciate you driving 70 miles to purchase a car from our dealership. We're so pleased Heidi was able to help you find a car for your daughter and respond in a timely manner to your e-mail. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive exclusive access to special service and parts coupons! Again, we're so glad to hear that your daughter is enjoying her new Chevy! Best Regards, Joy Sanders- CSI Manager Joys@chevyworld.com

July 03, 2012

I had been looking for a small used truck for awhile. I saw this truck I purchased at John Sullivan Chevorlet in the Sac Bee that I get every Friday to view the adds. I went on line at their site and was a More

by vvlooking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

Roseville Chevrolet responded

Hi Dave, Thank you for writing this review! We're so pleased to hear John was able to accommodate you during your recent truck purchase with our dealership. If you have any questions or concerns in the future, don't hesitate to contact us at anytime. Also, follow us on Twitter and like us on Facebook to get access to exclusive service and parts coupons. Again, we're so glad you're enjoying your new truck! Best Regards, Joy Sanders- CSI Manager Joys@chevyworld.com

June 29, 2012

We went to John L Sullivan after finding a truck we had been looking for online. We called first coming from so far away to make sure the truck was in excellent condition. John went out of his way to sen More

by T&JNASCIMENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony@ Nascimento
Jun 29, 2012 -

Roseville Chevrolet responded

Hi Tony and Jamie, thank you so much for writing this five-star review! We're so glad you took the time to drive two hours to come see us and test drive a truck. We're also so pleased John was able to make you feel comfortable during your recent car purchasing experience. If you have any questions or concerns for the future, don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive access to exclusive service and parts coupons. Best Regards, Joy Sanders- CSI Manager joys@chevyworld.com

June 26, 2012

This was my first car purchase. The team at John L. Sullivan, especially Scott, were very helpful in making this a positive first experience. Scott, the salesman, allowed me to assess the car for mysel More

by mn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

Roseville Chevrolet responded

Thank you for posting this excellent five-star review! Customer service is our number on priority, so it's always a pleasure to hear back from a satisfied guest. We're glad Scott and our whole team was able to assist you through you first car purchase and make it a positive experience for you. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, make sure to follow us on Twitter and like us on Facebook to receive exclusive service and parts coupons. Again, we hope you're enjoying your new Traverse! Best Regards, Joy Sanders-CSI Manager Joys@chevyworld.com

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