Roseville Chevrolet

Heath Carney is the resident EV specialist and I went to John L. Sullivan specifically to speak to him and look at new and pre-owned Volts. I felt no pressure while I looked at the cars. I knew if I had an John L. Sullivan specifically to speak to him and look at new and pre-owned Volts. I felt no pressure while I looked at the cars. I knew if I had any questions Heath was there that day to answer them. The inventory of new Volts actually on the lot was very impressive and I was amazed that there was the exact Volt I was looking for in stock. I really didn't think I would find a base Volt in the exterior and interior color I was looking for but there it was! I can't say enough good things about John L. Sullivan's commitment to the Volt. I think this is in large part due to Heath's ability to order a wide variety of options (Safety Package 1 and 2, style combo, Comfort Package, etc.) and combinations of exterior and interior colors to please a wide variety of buyers. Heath's knowledge of all things EV is also unsurpassed in the industry. I think there should be no reason for a Sacramento area customer to drive to the Bay Area to buy a volt. The dealers outside of the SMUD or PG&E central valley service area do not know about all the local incentives/electric rate packages/public charging stations etc. that are available to Sacramento area customers through the collective knowledge of Heath, the Sacramento Electric Vehicle Association and SMUD. I think you cannot find a better place in all of Northern California to buy a General Motors EV than John L. Sullivan Chevrolet. If you are shopping for any GM car, new or used, the employees at John. L. Sullivan Chevrolet are the most polite and accommodating people in the car selling business. ( I need to give a shout out to Octavio King, who helped my husband buy his Volt last year. Octavio is the very best example of a salesman that will do everything in his power for you. He helped with custom leather for my husband's Volt and he was outstanding.) If you are shopping specifically for an EV, ask for Heath. He is a walking encyclopedia of all things EV. More

This is actually the second time I have came to this exact dealership. Last new vehicle I bought last year, JLS at the Automall did not have the exact truck I was looking for. Overall I could not have b exact dealership. Last new vehicle I bought last year, JLS at the Automall did not have the exact truck I was looking for. Overall I could not have been happier from every aspect of the process. I found the used vehicle I wanted to purchase online and contacted John Miller via email in which he responded in literally minutes. I talked to him on Friday and told him I was very interested int he vehicle. He took a small amount of information from me and held the vehicle until I was able to meet him on Sunday. Not sure if this is normal process or even allowed, but coming from out of town John took the extra step to ensure I was satisfied and not wasting my time to travel all the way down and the car being already sold. Either way, it was very appreciated and just took that little bit of stress of buying a vehicle off my chest. Upon arrival of the dealership it was very easy to locate and had ample parking and amenities available. The front clerk female around 1030L was very friendly and immediately got John upon my arrival in the dealership. John had the vehicle defrosted and waiting out front for us to test drive. As we took it for the test drive he allowed me to drive it a distance until I felt comfortable. (which might sound normal) but I have test drove over 5 vehicles this week and the dealers want you to stick to their specific path not allowing the full potential and speed of the vehicle. I drove until I was sold. We took the vehicle back and began to talk #'s and paperwork. This is always the most dreaded portion of the purchasing process, but John's friendly attitude and no xx attitude made the process go buy a lot faster. Both John and his leadership offered the Lojack and dent protection, and talked in detail of both of the benefits of purchasing the plans. After I explained I did not want the plans, they backed off and let it go. (unlike other dealers) The price of the vehicle was under blue book and what seemed to me as a good deal. Everyone knows it is common knowledge that the dealership will not lose money or sell a vehicle going in the hole..but with how quick and professional the staff was, its worth 500 dollars to me not to deal with an xxx. I had ample chances to say no, walk in, walk out, play the game that the "good" buyers play. Why? Its going to xxxx me off all day having to waste my time, and deal with unhappy salesman. So I did not argue the price, the price was good and to me it was worth paying the extra 500 more than I wanted to; for simple working with John and team.(+Greg in finance) John had the vehicle detailed and also through in some floor mats, beings the vehicle did not have any. How much did that cost? 10 bucks? 5 for the detail? 15 dollars out of your's or his pocket to make me feel a little better, well worth it. (continue to do this with all customers) It is getting late now, but I just wanted to say from one Veteran to another, thank you. I would purchase another vehicle again in a heart beat, but hopefully I don't need to. Thank you! James Flicker More

From the time my wife and I drove up to the time we drove off the lot with our new Equinox was about 2 and a half hours. We've had our eye on the Equinox for some time, so when we met Jose he took us right t off the lot with our new Equinox was about 2 and a half hours. We've had our eye on the Equinox for some time, so when we met Jose he took us right to them. Picked a color, took a short test drive, then began discussing what it would take to get us into that car that night. Our current vehicle's value came in a bit under what we had estimated for a trade-in, but Jose and Randy pulled some holiday incentives and calculated a monthly payment we could afford. Each employee we came across was very helpful and friendly. I would defiantly go back to buy another vehicle or recommend a friend. More

We dreaded coming in to test drive because off pushy salesmen. Then we connected with John. He was friendly , helpful and real. I had had neck surgery on Monday, we bought our car on Friday. We kne salesmen. Then we connected with John. He was friendly , helpful and real. I had had neck surgery on Monday, we bought our car on Friday. We knew what we wanted. John was sensitive to the fact that I couldn't spend a great deal of time shopping other options. He got us right to the car and price we wanted. More

Both John Miller and Ron Bolton were very courteous, professional, and pleasant employees of John L. Sullivan. I would refer anyone to them if they are in search of a vehicle. Thanks again! professional, and pleasant employees of John L. Sullivan. I would refer anyone to them if they are in search of a vehicle. Thanks again! More

John was prepared, welcoming, and knowledgable. He wasn't pushy what-so-ever and made each step of buying very easy. His friendly personality made my husband and I very comfortable with the entire pro wasn't pushy what-so-ever and made each step of buying very easy. His friendly personality made my husband and I very comfortable with the entire process. We would suggest his assistance to anyone! More

John was great to work with, very honest and friendly. He was helpful with the features on the truck and did not pressure me to buy. I would also like to thank Ron in finance for a great experience. was helpful with the features on the truck and did not pressure me to buy. I would also like to thank Ron in finance for a great experience. More

Heath Catney was an awesome sales person providing information and support after purchase He helped me process the paperwork for rebates and the charging system. Heath is a great promoter of new te information and support after purchase He helped me process the paperwork for rebates and the charging system. Heath is a great promoter of new technology More

Wilber Torres was phenomenal. He followed up with me and made sure everything about the transaction was perfect. He is friendly and personable and I will recommend him to everyone. I appreciate his business made sure everything about the transaction was perfect. He is friendly and personable and I will recommend him to everyone. I appreciate his business. More

I came in and was "just looking" and left with a brand new 2014 Camaro SS! Warren and his team were phenomenal before, during, and after the sale. They took the time to answer all of my questions a brand new 2014 Camaro SS! Warren and his team were phenomenal before, during, and after the sale. They took the time to answer all of my questions and and concerns and I felt that I got a fair price on a car that I really love. Ryan helped me through the paperwork process and made it as painless as possible. I appreciate all the care taken to walk me through the car's features after the sale. I am techie and an enthusiast but still learned a few things. After the sale there has been a lot of follow up to ensure that I am completely satisfied. Overall I am very thankful for all of the help that I received from the whole team, they really went the extra mile! If you are in the market for a new car, take the trip to John L. Sullivan Chevrolet in Roseville and talk to Warren! More