Roseville Chevrolet | Page 140

This was my first experience purchasing a vehicle from a dealership and it was fantastic. Not only were all the sales staff friendly and personable, but they all made it so simple and straight forward. I dealership and it was fantastic. Not only were all the sales staff friendly and personable, but they all made it so simple and straight forward. I was there a total of three hours and it felt like only one. The process was smooth and straight forward. I would definitely recommend John L. Sullivan and their staff for purchasing a vehicle. Byron took the time to explain the pricing and the options available for the vehicle I wanted to purchase. Ron and Ian walked me through the financing process and made sure I understood each portion of the paperwork. Brienne and Daytona gave me a tutorial on the various features of my vehicle explaining each of the functions and how to access them. After it was all done Bryon gave me a tour of the dealership showing me where the parts department, customer service and shop were located. He also explained the process for dropping my vehicle off for maintenance and oil changes. I will continue to utilize their service center even though I live 40 minutes from Rosevile simply because of their staff. More

We have been a long time customer of John L Sullivan. The staff is always friendly when we call or come in especially Brian Difede. Brian is very helpful and has full knowledge whenever we ask a question. I staff is always friendly when we call or come in especially Brian Difede. Brian is very helpful and has full knowledge whenever we ask a question. I would highly recommend John L Sullivan is Roseville to everyone. More

Brian is very knowledgeable and professional. He is the expert on Chevy camaros and corvettes. I highly recommend Brian to anyone who has any questions about these vehicles. expert on Chevy camaros and corvettes. I highly recommend Brian to anyone who has any questions about these vehicles. More

We purchased our Chevy Volt from Heath Carney. Not only was he easy to work with; but he is also very knowledgeable about electric vehicles. Apparently, he drives one himself. When we are ready to purcha was he easy to work with; but he is also very knowledgeable about electric vehicles. Apparently, he drives one himself. When we are ready to purchase our next car, we look forward to the same experience. More

Brian Difede in John L Sullivan's Parts Department is wonderful to work with. I am greeted with excellent customer service. I also love the fact that he is well informed regarding the Chevy Volt. wonderful to work with. I am greeted with excellent customer service. I also love the fact that he is well informed regarding the Chevy Volt. More

Warren is the most positive person. He was concerned about my needs in a vehicle and spent a great deal of time with me- driving different cars to ensure that the one I selected met my needs. He was fr about my needs in a vehicle and spent a great deal of time with me- driving different cars to ensure that the one I selected met my needs. He was friendly and helpful. I would recommend him to my friends and family. I feel so positive about my Traverse. Thank you so much, Warren! More

Began my day test driving a few different vehicles at other dealerships near by. I kinda knew what I wanted, Chevy Equinox, but wanted to make sure. Prior to coming, I had done my research as to the type other dealerships near by. I kinda knew what I wanted, Chevy Equinox, but wanted to make sure. Prior to coming, I had done my research as to the type of vehicle I wanted, the color, and what I wanted exactly on it. I started with a salesman who was super pushy trying to get me into a vehicle that I didn't want at all (too much stuff on it AND out of my budget)! I was getting a little frustrated and in came, JR O'Grady. Thank you! Not only did he spend time getting to know me but also asked a ton of questions based likes/dislikes of options on cars as well as tons of questions as to what would put a smile on my face. He then spent time finding the exact vehicle for me. We test drove it and showed me everything that the vehicle could do (Bluetooth & navigation). I was sold...then came the really really annoying part.....financing! He and Eric were very patient and wanted to make me as happy as I could be and wasn't stressed. I couldn't have been happier working with these two individuals....made purchasing a car easier. Thanks, Krissie More

It was on New Year's Eve when we saw and chose the car we liked at John L. Sullivan. Aj quickly helped us choose a car and worked out a deal for me that I could afford and closed the deal. We drove car we liked at John L. Sullivan. Aj quickly helped us choose a car and worked out a deal for me that I could afford and closed the deal. We drove our 2011 Cruze and started the New Year within a couple of hours :) A couple of days later we noticed there where a couple of minor chips on the windshield and a deep scratch on the car. It was dark when we saw the car the first time, so we hadn't noticed. I called Aj and expressed my concerns to him. Aj offered to fix whatever that concerned me on the same day if he could. So, we drove the car back, Aj drove the car to the repair department and they fixed everything in the best possible way while we were waiting. He also ordered a manual for the car which is already arrived at the parts department. I am very satisfied with Aj's responsive and courteous customer service and highly recommend John L. Sullivan. More

I was very impressed with the prompt response I received via email and phone from Jose Martinez. I can honestly say I did not expect to be contacted within minutes. When i arrived at the dealer, Jose had al via email and phone from Jose Martinez. I can honestly say I did not expect to be contacted within minutes. When i arrived at the dealer, Jose had already prepared the vehicle and options he and I had discussed. I was impressed with his professionalism and relentless dedication and determination to ensure I received the best possible deal. Jose was very patient and thorough throughout the entire process. He voluntarily stayed overtime to ensure all of our needs were met. At the end of the day, we drove off the lot with an exceptional deal, easy payments and a great looking vehicle. Thank you Jose and John Sullivan Chevrolet for making this happen!! More

I told Mr. José the type of Chevy I wanted, he showed me my perfect car. I fall in love instantly. Not only was it the perfect car, but it was in my perfect price range. José was very informatio showed me my perfect car. I fall in love instantly. Not only was it the perfect car, but it was in my perfect price range. José was very informational about the car as well. Overall I had a great experience. Now I see why my mom has all her kids getting cars from John L. Sullivan. All 5 in my book!!! More