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Roseville Chevrolet

Roseville, CA

3.4
1,583 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,583 reviews

May 29, 2015

Quick and Easy Car Purchase I found a car listed at John L. Sullivan on the Roseville Automall website. I emailed the contact, Byron and he quickly responded. I advised him tha More

by slokey84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2015 -

Roseville Chevrolet responded

Congratulations on your vehicle and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Byron was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Joy Sanders, CSI Manager, joys@chevyworld.com

May 19, 2015

Easy car purchase Byron Mudd did a great job in arranging a smooth and quick transaction! He was very patient and happy to help. He took care of as much as he could pri More

by sue1101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Mudd, Vito Ballestrasse
May 20, 2015 -

Roseville Chevrolet responded

Thanks so much for the nice review. Byron is a key component of our team here at John L Sullivan Chevrolet and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Joy Sanders, CSI Manager, joys@chevyworld.com

May 14, 2015

Service Dept Just had my Impala serviced and very pleased. I have had over the years 6 or 7 GM cars, this is my 3rd Chevy, and I have always noticed that the More

by Bri_Jms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willam Dhanis
May 15, 2015 -

Roseville Chevrolet responded

Thank you so much for taking the time to write about your experience with us. We feel so grateful that you chose to come to our dealership. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At John L Sullivan Chevrolet, we value our customers and we look forward to seeing you on your next visit. Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

May 05, 2015

Horrible customer Service!!! Unless they are closing a deal to receive their funds - they don't care about your needs and concerns. Be careful when closing a deal they are snakes! More

by Larie 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Johnson
May 08, 2015 -

Roseville Chevrolet responded

Thank you for sharing your feedback with us. Our team works hard to provide every guest with exceptional service, and I am very disappointed to hear about your negative experience. I would appreciate the opportunity to speak with you directly, so I can learn more about your situation, and we can try to reach a resolution. I look forward to hearing from you. Joy Sanders, CSI Manager, joys@chevyworld.com

May 03, 2015

Great sales person and easy overall lease experiance We decided to lease an electric vehicle on the last day of a special lease offer and Byron was very helpful in contacting us and explaining the lease More

by kevin_ev_driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2015 -

Roseville Chevrolet responded

Thank you for taking the time to share with us, Kevin! We are pleased to hear that Byron did a great job in assisting you in your purchase. The goal of the John L Sullivan Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

May 02, 2015

Tahoe, Camaro and Corvette bought all from this place. Ask for Juan if you need help finding car on lot-knows his cars and stay away from Randy Hutchinson, especially if you are trying to close a deal More

by Ranagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina , Juan Quezada, AJ Jam, Penny Case
April 29, 2015

Outstanding service over the years Warren has demonstrated exceptional customer service skills. From our first car purchase with horrible credit; Warren stood by our side guiding us alo More

by D271313720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Thompson, Ian Johnson, Warren Brister
Apr 30, 2015 -

Roseville Chevrolet responded

It was a pleasure to read about your third car buying experience at John L Sullivan Chevrolet. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Warren and the rest of our team were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Joy Sanders, CSI Manager, joys@chevyworld.com

April 23, 2015

customer service Gordon post was a wonder salesman to work with. He went to extra lengths to make sure we found the vehicle wanted. We have worked with him twice now a More

by gallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Post
Apr 24, 2015 -

Roseville Chevrolet responded

First, I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Gordon’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Joy Sanders, CSI Manager, joys@chevyworld.com

April 14, 2015

LOVE MY CAR I'll be honest, car dealerships freak me out! I always imagine a bunch of car salesman ready to pounce and convince you to buy overpriced cars you can More

by Kassi92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dyson, Coby Bell
Apr 15, 2015 -

Roseville Chevrolet responded

What an enjoyable review to read, Kassi! It is reassuring to know that Greg and Coby provided you with a hassle-free and welcoming shopping experience. John L Sullivan Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com.

April 03, 2015

Better Deal than Costco! We started out at another dealership using the Costco Auto Program, which was supposed to be the lowest price. John L Sullivan's special in the Sacra More

by TSpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Carney
Apr 07, 2015 -

Roseville Chevrolet responded

We appreciate your kind words about our dealership. It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for choosing John L Sullivan Chevrolet for your vehicle needs. Joy Sanders, CSI Manager, joys@chevyworld.com.

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