Roseville Chevrolet

I would recommend this dealer to anyone needing a vehicle I would like to extend my many thanks to Frank Torres, I literally have bad credit from a divorce with a foreclosure, I had a vehicle that I purchased I would like to extend my many thanks to Frank Torres, I literally have bad credit from a divorce with a foreclosure, I had a vehicle that I purchased from a dealer in Shingle Springs that was a money pit, I put 2 engines and now it needed a transmission, I spent all the money I had to keep this vehicle on the road and couldn't do it anymore. I saw the add on line for John L Sullivan and called, I was connected to Frank and explained my financial situation and needed a vehicle. He was more than happy to explain what my options were and what I qualified for, I never thought I would get a loan but Frank Torres worked for me and made it happen.. I had a vehicle within 3 hours of talking to him. This is a truly great place with many excellent people going to bat for you, I know where my next vehicle will be purchased. Don't be fooled by P.B good car company.... Go To John L Sullivan and get treated like a person not a line number for commission... They are #1 in my book, Thanks Frank and your team for helping me out... John Slingerland More

Great Service, Great Deal! We originally planned to go to another dealer, but found a promotion on your website and headed over. We got a great deal on a great car. Thank you. We originally planned to go to another dealer, but found a promotion on your website and headed over. We got a great deal on a great car. Thank you. More

Car trade in Excellent sales man assisted us on Friday night - Abel Ceballos! Patient, kind, good listener, and best car buying experience ever! Thank you we love Excellent sales man assisted us on Friday night - Abel Ceballos! Patient, kind, good listener, and best car buying experience ever! Thank you we love our car & only took four hours! More

Very happy... Everyone was knowledgeable and professional. My husband and I were very happy with entire experience. I would definitely purchase from John L. Sulli Everyone was knowledgeable and professional. My husband and I were very happy with entire experience. I would definitely purchase from John L. Sullivan again in the future. More

Old GM, I guess 2009 didn't get rid of them all. First off, this dealership is 50+ miles from my house, so over the years we've never made it out, since we have more local Chevy/GM dealers in our vic First off, this dealership is 50+ miles from my house, so over the years we've never made it out, since we have more local Chevy/GM dealers in our vicinity. I found an ad on John L. Sullivan Chevrolet's website for a Volt, looked good in the pictures, and the price was very competitive. I called to inquire about the vehicle, I talked to a Jason, he informed me that the car was available, and we set up an appointment to look at the car and other Volts. He said the reason he wanted to do an appointment was so he could take us straight to the cars we wanted to see/that fit what we were looking for. Made sense to me. He offered to text me contact info, he never did. Got to the dealership a bit early, walked around, found several Volts, but not the one in the ad, that Jason said was available. Since he never gave me his contact info, I had to call the main line and get routed to him. A few minutes later, he walks out with several other folks. He hands me off to I believe his name was Val. Jason promises me that he will talk to us personally before we leave (car is for my father, so I had my parents drive up too). Val immediately asks what we're looking for. Well that's not good because Jason knew what I was looking for, why doesn't Val know? I show him the ad on the cell phone, and he goes off to search for the vehicle. Many minutes later he drives up in a black Cruze and says it's probably not on this lot, but possibly on a different lot. He asks us to go with him to the other lot to see if the car is there. We hop in and drive off to the other lot. There's plenty of Volts at this lot, but not the one in the ad. Val goes to check the other side of this lot and tells us to take a look at these cars. Problem is that all of these cars are locked and none have any pricing. Val returns and says the car is not here. I start to get agitated, thus far we've seen nothing and we've been on the lot for about 40 minutes now. I ask to go back to the main lot, and we all get in to the car, then he brings us to another lot to look around. Needless to say we didn't find the car at the other lot either. On our way back to the main lot I ask to talk to Jason, Val tells me he probably went home already. Val goes into the main showroom to find out where the Volt is. Many minutes later he comes out and tells us the car has already been sold. Why he didn't do that before we went driving around to search for this car that had already been sold, I'll never understand, other than bait & switch. I ask to take to a manager. Many more minutes later, a guy comes out, to confirm that the car had been sold. He gives the standard "sorry, we don't mean to waste your time" type of generic apology. He then offers to make us a deal on another car. Many more minutes later, Val brings out this other Volt with more than double the mileage of the car we came to see. My first thought was "this car should be less expensive than the other cars", come to think of it, this car didn't have a window sticker price on it either, I don't know if maybe I just missed it or if Val took it... now I wonder. They won't tell us what the great deal is going to be until we consider seriously buying this car, keep in mind we hadn't even test driven the car yet. He had just driven it up let us walk around it. That's when we decided to leave. The manager never came out again to touch base with us or anything. Not a good first impression of John L. Sullivan Chevrolet. We were actually ready to buy a car that night, in fact we did, at another Chevrolet dealership. Definitely not going to recommend this dealership to friends and family, many of whom currently drive GM products. We're definitely not planning to return here when we purchase our next GM vehicle. More

It's always great working with the folks at John L. Sullivan I once again had a great experience purchasing new car at John L. Sullivan Chevrolet. Byron was helpful, friendly and he got us the deal we wanted ou I once again had a great experience purchasing new car at John L. Sullivan Chevrolet. Byron was helpful, friendly and he got us the deal we wanted our son's new Chevy Cruze. Byron made it a wonderful no hassle experience. Thanks again Byron Gary More

Excellent service Byron was very helpful, thank you for helping my son to get a nice and reliable car. It was a really nice experience Lorraine Gordon Byron was very helpful, thank you for helping my son to get a nice and reliable car. It was a really nice experience Lorraine Gordon More

"Awesome vince, Great dealership, Excellent Customer Service "Great dealership and Excellent Customer Service" Particularly in the John Sullivan Car lot or branch in 111 sunrise Blvd. Roseville they have a frien "Great dealership and Excellent Customer Service" Particularly in the John Sullivan Car lot or branch in 111 sunrise Blvd. Roseville they have a friendly and respectful environment where you can see most of the employee their painted a smile and implies patience in their face no matter what kind of day they have and what kind of mood their customers showed. specially Vince Doran. 2 years ago I decided that this would be the place I will deal business with. thank you vince doran for the help and patience... and God bless you, your family and the company. Lastly I also want to extend my thanks to Abel Ceballos who extended a good Job and help to us when I got my chevy uplander and my husbands truck. that's one of the reason also why we came back to John Sullivan, Your company had 2 great and awesome employee. More

No stress experience Byron, along with Joy and Ryan were an absolute delight to deal with at the dealership. Byron knew where I wanted to be with my payment and trade in Byron, along with Joy and Ryan were an absolute delight to deal with at the dealership. Byron knew where I wanted to be with my payment and trade in value and we got there very quickly. Joy and Ryan were on point with their specific duties. If I hadn' t just bought a new car I would buy another one!! More

honest review i am 20 years old and im barely starting my credit i thought i wouldnt get financed for sure but id figure i give it a chance they were about to find i am 20 years old and im barely starting my credit i thought i wouldnt get financed for sure but id figure i give it a chance they were about to find multiple banks and they didnt stop until i got the best rate i am extremly happy with my visit and i love my 2014 chevy cruze! More