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Roseville Chevrolet

Roseville, CA

3.4
1,583 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,583 reviews

February 15, 2016

Easy experience Everyone was very knowledgeable about their jobs, cars and trucks. They were able to answer any question I had during the process. Definitely will vis More

by kcollins25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada
Feb 15, 2016 -

Roseville Chevrolet responded

Thanks for this nice review! We make sure that all of our employees are knowledgeable and professional and they will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook for exclusive deals. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

February 10, 2016

Fast and Friendly Service I have to commend your advisor - Mark E. Rogers!! He went above and beyond his "duty"! Last year it took almost 2 hours for the oil and lube. This More

by Nancy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark E. Rogers
Feb 15, 2016 -

Roseville Chevrolet responded

Nancy, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt that Mark went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

January 15, 2016

Smooth Sailing! Franklin was very informative and patient. He spent a good amount of time taking us to each of their dealerships and going through each car thoroughly More

by tcthatonegal143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Torres
Jan 19, 2016 -

Roseville Chevrolet responded

We love hearing about customers that have a great experience at John L Sullivan Chevrolet and we are glad you are one of them! We are very happy that Franklin was so informative and patient during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

January 08, 2016

My experience with finding a vehicle. My experience working with Franklin was wonderful. He was nothing but courteous and kind. This is my first vehicle purchase and I would definitely go More

by Emmymaliee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Torres
Jan 14, 2016 -

Roseville Chevrolet responded

It was a pleasure to read about your first buying experience working with Franklin. Congratulations on your new purchase! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Joy Sanders, CSI Manager, joys@chevyworld.com

December 15, 2015

Highly Efficient and very professional service. We traveled over 5 hours to purchase our new vehicle and was very happy with the quality of service throughout our entire experience. Franklin ensured More

by Mack R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ott, Ian Johnson, Franklin Torres, Joy Sanders
Dec 16, 2015 -

Roseville Chevrolet responded

Congratulations on your new car! Your glowing review means a lot to us. We are happy to hear that Franklin was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

December 12, 2015

A Thank You Thanks to John L Sullivan a much deserving daughter is all smiles today. A daughter that represents all a mom could ever want from her, a sacrificing More

by Hilda12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager, Ian Johnson
Dec 16, 2015 -

Roseville Chevrolet responded

What an enjoyable review to read! It is reassuring to know that we provided you with a pleasant shopping experience and that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

November 28, 2015

Good start bad hand over of vehicle! My car buying experience started off good Joseph was a very friendly and patient salesman we went back and forth for 6 hours! Finally striking a deal More

by Vicki123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Youbiba
October 28, 2015

New Car Purchase My visit to John L. Sullivan Chevrolet was a very pleasant experience. My sales associate was courteous and efficient. Customer Service was accomoda More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Aguilar, Ron Hutcherson, , Ian Johnson
Dec 02, 2015 -

Roseville Chevrolet responded

Thank you for your wonderful feedback. At John L Sullivan, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Joy Sanders, CSI Manager, joys@chevyworld.com.

October 26, 2015

Treated With Respect & Dignity Following a bankruptcy filing due to medical surgeries we received a letter from John L Sullivan Chevrolet inviting us to inquire about auto financing More

by DsbledVet
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sady, Franklin Torres, Adrian Sanchez
Dec 02, 2015 -

Roseville Chevrolet responded

I am happy to hear your time spent with Franklin was pleasant. Congratulations on your new Kia Soul! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Joy Sanders, CSI Manager, joys@chevyworld.com.

October 19, 2015

Simple fix, then a ridiculous mess. When I took my Saturn Ion into John L. Sullivan's Chevy to have the ignition switch fixed, I returned to find my tail light broken. There had been a c More

by Jkmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Penny Case
Dec 02, 2015 -

Roseville Chevrolet responded

We appreciate your feedback. If you could please contact me directly, I will happily address the concerns you have raised and further demonstrate our commitment to excellent customer service. I look forward to hearing from you. Joy Sanders, CSI Manager, joys@chevyworld.com.

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