Roseville Chevrolet

Who could ask for more! Worked with Chris Kircher on Leasing new Volt. Got us exactly what we asked for at the price we wanted. This is my 2nd vehicle purchase in 3 month. Bo Worked with Chris Kircher on Leasing new Volt. Got us exactly what we asked for at the price we wanted. This is my 2nd vehicle purchase in 3 month. Both with Chris. Cannot say enough good things about the whole process. Smooth and without a hitch. Chris is the Internet Sales manager and took care of all the paperwork BEFORE we ever set foot in the dealer. Had the car ready to go. Just a couple of hours and we were off in our new car. More

A+ Auto Buying Experience!! My salesperson Byron Mudd was very knowledgeable and helpful in my purchase. My finance guy Danny Haddad was very helpful, not too pushy and an absol My salesperson Byron Mudd was very knowledgeable and helpful in my purchase. My finance guy Danny Haddad was very helpful, not too pushy and an absolute treat to work with! Probably the best finance person I have ever had to deal with and thats saying a lot. And Ashley Baker was very knowledgeable and helpful in showing me how everything in my car worked before leaving the dealership. A+ all around!! More

A highly professional team We were looking to buy a "green" or "low-carbon foot print" car. We went to other dealerships but did not have our concerns answered or our anxieties We were looking to buy a "green" or "low-carbon foot print" car. We went to other dealerships but did not have our concerns answered or our anxieties alleviated about taking the step to electric. Heath Carney, their Electric Vehicle Specialist answered our questions and provided information that gave us the confidence to buy an electric (hybrid) car. He provided a thorough overview of the car: how to drive it, maintain it, charge it; even how to set up the least expensive charging; and how to obtain the tax credits and rebates. It did not stop there, however, he also provides support by way of a website that we can access into the future to get the latest. The buying experience is the best we have ever had - we have purchased about 15 new cars. Our expectations of what we had agreed to pay is what we actually paid. The facilities and staffing were designed to make the experience positive - cafeteria, customer relations specialists, beautiful facility, comfortable waiting areas, and staff who obviously enjoyed their jobs. OVERALL, HEATH CARNEY MADE THE DIFFERENCE! His ability to answer our questions and give us specific guidance on our future with the car ( a 2016 Volt) gave us the confidence we needed. More

New Impala. Everyone we met -- salesman, sales management, finance -- were very polite, friendly, and professional. Finance did a great job of explaining everythi Everyone we met -- salesman, sales management, finance -- were very polite, friendly, and professional. Finance did a great job of explaining everything. We're very happy with our new Impala. Thank you!! More

Easy new truck Joseph was very friendly and helpful, Ryan made the financing work and the process was thorough yet quicker than some of my previous purchases. Alisha Joseph was very friendly and helpful, Ryan made the financing work and the process was thorough yet quicker than some of my previous purchases. Alisha introduced me to many features in my new truck that were all new to me. All in all it was the perfect car shopping trip, go in find what I want and get it. More

The right fit When we first went to John L. Sullivan we were just looking. John Winkleman assisted us and was extremely knowledgeable on the car I was looking for. When we first went to John L. Sullivan we were just looking. John Winkleman assisted us and was extremely knowledgeable on the car I was looking for. A couple weeks later we came back to look some more. John was not available but had his colleague Juan Quezada assist us. By then we had been to numerous car lots searching for the right Camaro. I explained exactly what I wanted to Juan, he showed me a few models but insisted I try one specific one. This beautiful ice gray metallic Camaro RS. The moment I got behind the wheel I knew it was my car. We took it for a test drive and I was in love with it. Juan was patient with me, my questions, the pouring rain, and could answer any questions about the car. Tony K, Steve Sady both worked hard to get us done so that I could drive home that night with my new car. I have never felt so welcome, so appreciated, and treated so nicely at a dealership. I loved my experience with the crew here and I highly recommend them to anyone looking to buy a car. More

I have had very poor service with Lance Duarte. I have called Lance Duarte, Charles Dean, J.R. O'Grady, Byron Mudd and now I have emailed back and forth with Joy Sanders. At this point I am happy w I have called Lance Duarte, Charles Dean, J.R. O'Grady, Byron Mudd and now I have emailed back and forth with Joy Sanders. At this point I am happy with Byron as a sales guy...He did not know anything or withhold information on purpose and whether or not the rest of the people at John L. Sullivan Chevrolet did or not they represented the 2014 Impala LTZ2 as being perfect and never in an accident. That is false. I had the car at a local body shop per the recommendation of my insurance company and they brought it to my attention that the car had been in an accident on the passenger rear side, re-painted and was missing an emblem. I also here massive grinding of the brakes when releasing the e-brake and then backing up. I have brought all of this to John L.Sullivan Chevrolet's attention and have been ignored for the past week and a half. If we cannot resolve this soon I will be retaining counsel and suing John L. Sullivan Chevrolet not only for the car, but for the attorney fees. More

Abel Saved the Day/Deal! I can honestly say that I couldn't be happier with my experience purchasing my new SUV last night. After a not so pleasant experience with another sal I can honestly say that I couldn't be happier with my experience purchasing my new SUV last night. After a not so pleasant experience with another sales team/person I was referred to Abel, he was diligent, patient, kind, etc. As a result of Abel's outstanding customer service I drove home exactly the car I wanted for the payment I wanted, not to mention was respected and treated fairly this time around! I HIGHLY recommend going to John L. Sullivan Chevrolet and working with Abel. More

Great car buying experience! From my initial online contact to the consummation of the purchase of my new Camaro the dealership team was fantastic. I am a seasoned vehicle owner. From my initial online contact to the consummation of the purchase of my new Camaro the dealership team was fantastic. I am a seasoned vehicle owner. This is my 55th vehicle so I speak from experience. More

Exceptional Service By far, the best experience I have had buying a car. Truly amazing. J.R. O'Grady and Byron Mudd were exceptional with the attention they gave to me By far, the best experience I have had buying a car. Truly amazing. J.R. O'Grady and Byron Mudd were exceptional with the attention they gave to me and my partner when we were "just looking". At no time did we feel pressured to make a decision. They were both respectful, engaging, and personable. I am a pretty good judge of character and could tell that J.R. and Byron were absolutely genuine and not just trying to make a sale. We appreciated the ease in which they made us feel. After leaving the dealership and making the decision to get the Malibu, they both made themselves immediately available to meet with me to begin the transaction. Ian Johnson made the paperwork process a breeze. He was thorough in reviewing the documents, but he also allowed us to "chat" during the transaction making it seem far less clinical. Very engaging individual as well! Alexandra Haggin did a fabulous job explaining all of the tech features of the car (thankfully). She was so thorough that I remembered everything the next day. Also, as engaging as J.R., Byron and Ian. I also appreciated that John L. Sullivan came out and chatted with me when I was getting ready to leave the dealership with the new car. The team at John L. Sullivan is exceptional. So good, in fact, that I have already recommended this dealership to a few friends. A BIG Thank You to all of you for making my experience one to remember and share. Curtis N More