Roseville Chevrolet

Horrible service Put it this way I have been buying cars at this dealership for over twenty years. I will NEVER step foot in John L Sullivan again! The way my family w Put it this way I have been buying cars at this dealership for over twenty years. I will NEVER step foot in John L Sullivan again! The way my family was treated by their Vice President Chuck was very unprofessional. Chuck needs to go to a customer appreciation training course for sure. My family and I went to John L Sullivan to buy a new truck. After hours of going back and forth to get the price they promised they still could not honor the price. The price ended up being a few dollars more than what was originally discussed. I bought the truck in the evening and the next morning I found a problem with the truck. I took it back and asked for a rental car because I could not miss work. They replied their is no money for a rental because the truck deal I received was so good. They said they lost too much money on the deal. Again after at least two hours of going back and forth for a rental car I advised the manager I was extremely disappointed and wanted to use my cooling off period. I said the whole deal here has felt wrong and asked for my old truck back. They made me wait for hours before someone was available to assist me with releasing my original vehicle back to me. This was the worst feeling ever! I went from being so excited about having a new truck, to being back in my old truck. Thankfully another Chevy dealer in the area "Performance Chevrolet" made me a great deal saved me over $40 a month on the same price vehicle. I think the management at John L Sullivan is very poor right now. "No one can make you a deal like we can" is their pitch. My suggestion is for you to shop around, other dealerships may offer you a much better deal. Thank you "Performance Chevrolet" More

great deal Vito, Thanks for making my car buying experience so wonderful, you went beyond all expectations I had going into the dealership. I highly recommend Vito, Thanks for making my car buying experience so wonderful, you went beyond all expectations I had going into the dealership. I highly recommend Vito not only did he make me a deal I couldn't refuse but he made us laugh at the same time. More

Thank You Vito We purchased a new car from Vito At John Sullivan Chevrolet. Vito was so helpful, kind and seemed like he cared genuinely that we got a good deal. We We purchased a new car from Vito At John Sullivan Chevrolet. Vito was so helpful, kind and seemed like he cared genuinely that we got a good deal. We tried several other dealers over the weekend and if it wasn't for Vito's help we may not have been able to buy a new car. Thank you Vito for being so honest and helpful..... !!! Ill recommend you to friends and family.. More

John L. Sullivan Chevrolet, GM, Wells Fargo Dealer Services I want to warn everybody that does Business with John L. Sullivan Chevrolet, GM and Wells Fargo Dealer Services. My Wife and I purchased a 2014 Imp I want to warn everybody that does Business with John L. Sullivan Chevrolet, GM and Wells Fargo Dealer Services. My Wife and I purchased a 2014 Impala LTZ2 from this dealership in approx. June of 2015. First thing that was shady was they did not disclose it was a previous daily rental from Oklahoma til we were signing papers...That is wrong number one. Second we noticed that our car had been previously painted and worked on the passenger side... I took this car to multiple body shops and they all disclosed where the car had previously been worked on and that the whole passenger side had been re-painted terribly...I went and spoke with the managers at John L. Sullivan and got the run around for a few weeks. They did not want to work with us on this so I contacted an attorney...Since then we have had to deal with the car leaking water in the trunk, back seat floor, ice on the inside window when it is really cold and much more from all of the moisture and mold that is all over in the car. They seem to think peoples health is a joke. I have grandkids in this car daily and they seem to not care. I am going to inform everybody I can and keep posting what John L. Sullivan is really like. Oh and by the way I have purchased at least 6 vehicles over the past 25 years with John L. Sullivan, Chevrolet/GM All of these people do not care about the customer it appears that they just want our money and screw you once your off the lot. More

Slimey salesmen xxxxxxxx salesman. All out for a buck with no regard for customer needs. High pressure, and high anxiety experience. I only had to say no 10 times to xxxxxxxx salesman. All out for a buck with no regard for customer needs. High pressure, and high anxiety experience. I only had to say no 10 times to 3 salesmen in one visit. More