Roseville Chevrolet

Good communication The service advisor was great at communicating with us. However, there was grease on my floor mat and they never washed my car even though they asked The service advisor was great at communicating with us. However, there was grease on my floor mat and they never washed my car even though they asked me if I wanted it done. My experience was overall pretty good. More

check engine light I took my car in because the light was on. I had an appt but was told it may be a couple of hours. From time it was diagnosed, fixed and I checked out I took my car in because the light was on. I had an appt but was told it may be a couple of hours. From time it was diagnosed, fixed and I checked out, it was 2 hours. I couldn't have been happier with the service. More

Random Purchase The day I pulled into John L. Sullivan Chevrolet, I thought I was just looking to get an idea of prices and features of different American cars . Afte The day I pulled into John L. Sullivan Chevrolet, I thought I was just looking to get an idea of prices and features of different American cars . Afterall I never been to a car lot before, for myself. I do miss my first car, the one I traded in very much, Im on a new journey. Thanks all who were a part at John L. Sullivan. More

Oil change and checking window buttons Love JLS. Everyone is always so smily and friendly. The employees make you feel very relieved that they are going to service your car and fix any pro Love JLS. Everyone is always so smily and friendly. The employees make you feel very relieved that they are going to service your car and fix any problems. It’s great that you can shuttle customers to and from any places while waiting for their car. Always great service!!! Paul Hernandez was superb. He went over the work order with me, got me and my 3 daughters shuttled back and forth to the Mall for some shopping, and had my car washed. Thank you for your generosity. More

Repair Challenges Brought the vehicle in for oil change and oil leak resolution. After 4 days later, car still in service, no car, mechanic off for Fri through Monday a Brought the vehicle in for oil change and oil leak resolution. After 4 days later, car still in service, no car, mechanic off for Fri through Monday and no one else working on vehicle. I went to dealership on Saturday to query about the problem, Service mgr tried to help but despite Penny's best efforts, the mechanic still out the next week and car still unrepaired. Once repairs were complete, the vehicle now makes a strange sound and had to be returned for additional repairs this week. There was a lack of communication regarding the repairs since the mechanic had time off, really? So if the employee never came back, the car would still be sitting there? There was no offer by service advisor of a loaner since it was the dealers issue in the repair delay. A potential 1-2 day service is now entering week 2. I am understanding about ordering parts, I do not understand only 1 mechanic with 4 days off that the car wasn't reassigned to another tech to do the work. More

Why bother with Jiffy Lube Detailed service questions by an experienced rep not some kide that does not quite have the script down. What a relief! That’s all folks goodbye Detailed service questions by an experienced rep not some kide that does not quite have the script down. What a relief! That’s all folks goodbye More

Steve is great! Steve went above and beyond to help make sure I was taken care of and happy. I haven't always felt well cared for, but Steve was very different... exc Steve went above and beyond to help make sure I was taken care of and happy. I haven't always felt well cared for, but Steve was very different... excellent. More

Quick and easy I didn’t have an appointment and I was able to get right in and the communication was very good. It was nice to have a rental car service right there I didn’t have an appointment and I was able to get right in and the communication was very good. It was nice to have a rental car service right there also. More

Long but pleasant Every one is super nice and helpful! Went above and beyond to make sure I was happy and got what I wanted! Awesome customer service! Every one is super nice and helpful! Went above and beyond to make sure I was happy and got what I wanted! Awesome customer service! More

Excellent service They were fast, reasonably priced and offer a free car wash. Highly recommend over any quick oil service center. I scheduled my appointment online it They were fast, reasonably priced and offer a free car wash. Highly recommend over any quick oil service center. I scheduled my appointment online it was easy. I will definitely be back for future oil changes. More