Roseville Chevrolet

Pushy and fit own agenda First I will start off with there were too many hands in the pit I came there expecting to get a car however the car I wanted they were trying to talk First I will start off with there were too many hands in the pit I came there expecting to get a car however the car I wanted they were trying to talk me out of because clearly the other one thy would make more commission. It wasn’t so much the initial sales person I was dealing with but his managers and whoever else they kept sending out was the promblem. Then when we couldn’t make the deal work all of the sudden the things I wanted they could do after I left l. In the meantime they had someone calling me while I was talking to the initial sales guy saying that they were going to do anything they can as they want to hit our quota before Presidents’ Day. In addition he told me he was a manager not knowing the protocol when I let the initial sales person know I made an appointment to come back in or send my husband as I am on bedrest he didn’t tell me the initial guy would loose the sale which is not a good practice and then the other guy on the phone was not fourth coming. After finally negotiating back and fourth we agreed on a price 3 days later they did send someone to my house for me to sign but then the financing was an issue when I said I would return the car they were able to lower the price to make the deal work and so I resigned but There was missing paperwork and had to resign a 3rd time. While 2 people were nice and not pushy the initial sales person and finance guy I didn’t feel like the others saw me as a human being and more so they saw me as a number which was not an expiercence I would like to put on anyone. More

Easy going Never felt pressured.at any time during the process Dyson gave us the space we needed to make our decision.dyson is a quality sales representative. Never felt pressured.at any time during the process Dyson gave us the space we needed to make our decision.dyson is a quality sales representative. More

Pretty good Never get the service person I was told to see. Keep being told that person (s) is their day off. Really, then why tell me to see him/her. Sometime Never get the service person I was told to see. Keep being told that person (s) is their day off. Really, then why tell me to see him/her. Sometime isn't working. More

Great dealership This the second truck that I have purchased from John L Sullivan and once again the service was great. The salesman Daniel was very helpful in meeting This the second truck that I have purchased from John L Sullivan and once again the service was great. The salesman Daniel was very helpful in meeting my need and keeping to my budget . The whole sales force and customer service staff were once again outstanding . Thanks again More

Terrible place to service your vehicle Took my vehicle in for an oil change and to get an issue looked at that I've mentioned since I bought my vehicle... I went through three different s Took my vehicle in for an oil change and to get an issue looked at that I've mentioned since I bought my vehicle... I went through three different service advisors, they kept my truck for three days, I had to ask for a rental which they ended up charging me for. Never a great experience here but this one priced that they don't listen and only do whatever they can to charge you for something More

Fast and Friendly Pam is an amazing service advisor. She is friendly and super helpful her goal is to solve your problem fast! Went in for a simple check engine light a Pam is an amazing service advisor. She is friendly and super helpful her goal is to solve your problem fast! Went in for a simple check engine light and she was able to call me back in a few hours with the diagnosis and then the vehicle was repaired and picked up the very next day. More

Careless John L Sullivan messed my SS Camaro passangar seat by leaving the key fob on my window in the rain. Would not pay replace gas John L Sullivan messed my SS Camaro passangar seat by leaving the key fob on my window in the rain. Would not pay replace gas More

All good Did what ask at a fair price was happy with the work explain things to me And gave me a rental car when they couldn’t get it done on time car was u Did what ask at a fair price was happy with the work explain things to me And gave me a rental car when they couldn’t get it done on time car was under warranty More

Great Customer Service! Steve White is a great advisor and provides great customer service and communication. Throughout my week with my car in his care, he kept me informed Steve White is a great advisor and provides great customer service and communication. Throughout my week with my car in his care, he kept me informed throughout the process. Great service, and great advisor, thank you Steve! More

Great customer service! While my Chevy Cruze was waiting for a car part, I was updated by my consultant, Steve White, on a daily basis. He was great and I was offered a ren While my Chevy Cruze was waiting for a car part, I was updated by my consultant, Steve White, on a daily basis. He was great and I was offered a rental while I waited for the part. I Loved driving the 2018 Chevy Cruze rental. Call me when you decide to sell it; maybe I'll but it. More