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Roseville Chevrolet

Roseville, CA

3.3
1,581 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,581 reviews

March 26, 2019

Got the vehicle I wanted Was treated very nice by the sales staff.. Felt like I could have been charged too much if I didn't hold my ground.. And even the interest rate was hi More

by DOUBLENIPPLE.37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Queen, Steve White
Mar 26, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 26, 2019

Everyone involved was helpful. Salesman Juan Carlos was very helpful in helping me get the right vehicle and Danny in finance got me the deal that worked the best for me. Thanks More

by RICKGARY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Haddad , Juan Quezada
Mar 26, 2019 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 26, 2019

Steve White was awesome to work with. Your service team is the best. Steve White is knowledgeable and a pleasure to work with. GREAT SERVICE!!!! Fast and friendly service. Will refer new c More

by DSOSNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Mar 26, 2019 -

Roseville Chevrolet responded

Thank you for your great review, Nick! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 26, 2019

oil change/multi point inspection/lunch at O'Sully's Excellent service, once again, which is why we don't take our cars anywhere else. The 30 minute drive from our home to the dealership is worth it when More

by 9erterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers, "JR" O'Grady
Mar 27, 2019 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Awesome I would definitely recommend to my family and friends Salesperson was Miguel I give him 5 🌟🌟🌟🌟🌟stars for his patience and knowledge. Thank you More

by ABUTTERCUP814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Mar 26, 2019 -

Roseville Chevrolet responded

We cannot thank you enough for your wonderful review of John L Sullivan Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Awesome I received a call from the dealer ship and I agreed to test drive a car. I informed Martin that I was going to get my grandson first then I would be More

by paulag3
Price
Recommend Dealer
Yes
Employees Worked With
Martin , Vito Ballestrasse
Mar 26, 2019 -

Roseville Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Martin and the rest of the John L Sullivan Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Good service Service is good but don’t waste your money on the maintenance package it covers only oil changes and cost more then that would cost you out of pocket More

by nursesamanthakelly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Mar 26, 2019 -

Roseville Chevrolet responded

Samantha, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Worst experience with financing It took over 2 weeks to secure financing and had to put down an additional $10k+ not planned for to keep the vehicle we fell in love with. Juan was fa More

by JENNRAMIREZ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Quezada, Joy Sanders
Mar 26, 2019 -

Roseville Chevrolet responded

Jenn, thank you for sharing this feedback. Our goal here at John L Sullivan Chevrolet is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 25, 2019

Return Visit Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process an More

by SAMC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Mar 26, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our staff made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

March 24, 2019

Internet sales was great!! Kyle in the internet sales department was awesome!!! Not too much negotiation as the back and forth is annoying. Overall, we had a great experience! More

by TODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle DeVore
Mar 25, 2019 -

Roseville Chevrolet responded

Thank you Todd, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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