Rosenthal Acura | Page 7

Best Professional Team for Customers Great and enjoyable experience working with Fernando at the first day of the visit, it was one of my car dealerships visiting. After a few days of sho Great and enjoyable experience working with Fernando at the first day of the visit, it was one of my car dealerships visiting. After a few days of shopping around, I finally select Fernando, he answers my midnight questions, help me select the cost saving package choices and work with manager provide good quote. He is very professional and friendly. A few days later, I select Rosonthal to start purchase the car, his team Ned Imaniyan help me trade in and proceed the final negotiations. He’d answered many questions from my wife to figure out how to control today’s high tech car... I feel from the top manager to sales team are so nice and enjoyable work with. The price, the car select and the car cleaning all are perfect. I want to thank you all from Rosonthal Acura Owner, Manager, Fernado and Nad Imaniyan and other team. This is the best car dealership I enjoy work with! More

Excellent sales Rep I emailed Rosenthal asking about an RDX they had in stock. Ned Imaniyan contacted me by email and quickly gave me a lease price and terms. The month I emailed Rosenthal asking about an RDX they had in stock. Ned Imaniyan contacted me by email and quickly gave me a lease price and terms. The monthly lease payment beat several other Acura dealers in the area by a significant amount. Showed up at the dealership, signed paperwork and was out within the hour. Very happy. More

Excellent Car Sales Rep Larry Pinto is an excellent sales rep! He has a wealth of experience, knowledge, accommodating, warm/inviting personality and goes above and beyond to Larry Pinto is an excellent sales rep! He has a wealth of experience, knowledge, accommodating, warm/inviting personality and goes above and beyond to meet his clients needs! His great customer service skills make him the best sales rep I have dealt with. I would recommend him to anyone looking for a car. Rosenthal Acura has found a gem in Larry and hope they know his worth! Thank you for all your help Larry! More

Larry Pinto is THE BEST I have used this dealership through five automobiles over the last 15 years, and my late husband used them for nearly 10 years before that. Larry Pint I have used this dealership through five automobiles over the last 15 years, and my late husband used them for nearly 10 years before that. Larry Pinto has always been my sales person and I would never go anywhere else. Ever. He gets me the best car for my lease needs every three years, and he gets me the greatest price every single time. He would bend over backwards to do anything for me that I need during the course of my leases, as well. Furthermore, I always get my car serviced here, and the service department is totally professional and well-run. I have only good things to say about this dealership. More

New car purchase 2018 July I searched multiple Acura dealership and ended up with Rosenthal and Larry Pinto. Larry was very professional, accommodating with scheduling and stay I searched multiple Acura dealership and ended up with Rosenthal and Larry Pinto. Larry was very professional, accommodating with scheduling and stayed late to complete sale. This was a very easy negotiation and painless transaction. More

Excellent Sales Experience Received best prices and excellent customer service from Alan E. in Internet Sales at Rosenthal Acura. It was worth the drive from Baltimore! I needed Received best prices and excellent customer service from Alan E. in Internet Sales at Rosenthal Acura. It was worth the drive from Baltimore! I needed to finalize my purchase decision at the dealership (model and color), and Alan was helpful and patient. I have purchased cars for family and friends for over 30 years. I am very particular, and give Alan my highest recommendation. Also enjoyed working with Walter O. (Sales Manager). More

Bait and Switch trick Good inventory but also good amount of typical salesmen tricks. In my case, I got the "Bait & Switch" trick. I spent an hour with Solomon negotiating Good inventory but also good amount of typical salesmen tricks. In my case, I got the "Bait & Switch" trick. I spent an hour with Solomon negotiating specific car that he claimed they had. I shook hand with Solomon and his boss Walter on the deal. We even started signing the insurance and credit paper when they called me to the outside and informed me that the car we have signed on doesn't exist anymore. Instead they offered me upgraded one that "just happened to be parked at the main entrance" for "just extra 2 grands". I left and didn't take the bait. I called multiple times in the next few days to complain to the management but they declined to take my call and they said that the newer car is their final and only offer to me. Obviously I didn't take it. More

2015 RDX: Fast and Painless, Great Experince Counting this one, I have purchased 15 cars in my lifetime and this was by far the best purchasing experience I have ever had. I dreaded this more tha Counting this one, I have purchased 15 cars in my lifetime and this was by far the best purchasing experience I have ever had. I dreaded this more than going to the dentist, but the staff at Rosenthal were on point and had me in and out haggle free in less than four hours. Joe Mungo will take great care of you and my salesman - Ned didn't play any games or try to up-sell. M trade-in was not low-balled either. Just a great crew there. Give them a shot. I don't think you'll be disappointed. More

Outstanding Service & Experience Have been having my 2013 TL serviced only at Rosenthal since purchase and the quality of service and attention to details has kept it at the same leve Have been having my 2013 TL serviced only at Rosenthal since purchase and the quality of service and attention to details has kept it at the same level of performance and comfort since day of delivery. The entire staff is professional, courteous and very knowledgeable. Jason, my service advisor, is always on top of his came when discussing my service requirements, proactive maintenance and repairs and addressing with patience and sound advice my questions and concerns. He is a true asset to your organization as the rest of your staff! More

Purchasing MDX Good service and the salesperson named Christian was very professional in helping me purchase MDX. He was kind and listened to my needs and communicat Good service and the salesperson named Christian was very professional in helping me purchase MDX. He was kind and listened to my needs and communicated with his supervisor. More