
Rosenthal Acura
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday Closed - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 212 reviews
We are a transmission repair shop in Martinsburg, WV. We have dealt with Rosenthal on several occasions when needing to order "dealer only" parts. I have found everyone there to be very knowledegable & extr have dealt with Rosenthal on several occasions when needing to order "dealer only" parts. I have found everyone there to be very knowledegable & extremely helpful. We just ordered from them again & the parts manager went out of his way to assist me in finding the right sensor & then getting it out that day for UPS to deliver. We received it the next day, it was exactly the right part & I couldn't ask for a better experience. We deal with dealerships frequently & I wish that all of them were like Rosenthal. Accurate Transmissions More
What a great experience! I've always had experiences dealing with pushy, overbearing car salespeople when purchasing cars in the past, but I am pleased to say my experience with Rosenthal Acura was much dealing with pushy, overbearing car salespeople when purchasing cars in the past, but I am pleased to say my experience with Rosenthal Acura was much different. Our salesperson, Chris, made sure that we were happy and comfortable, and made our purchase a smooth and quick one. Each person we encountered at Rosenthal were friendly, knowledgeable, and professional. Not to mention, their prices are unbeatable! I would HIGHLY recommend them to anyone interested in leasing or buying an Acura. I know I will enjoy my new TSX! More
This was my first car purchase and I must say that it was better than I expected. The staff was extremely helpful without the stereotypical hassle and haggle. On top of it, I went into the experience with a better than I expected. The staff was extremely helpful without the stereotypical hassle and haggle. On top of it, I went into the experience with a particular price, and to my surprise Rosenthal Acrua was able to meet it. I am very happy that I was able to obtain the car that I wanted, and I have Rosenthal Acura to thank. Sincerely, Shoshana More
First time using this dealership and wont be the last. Great customer service. Heard great things about them and all were true. I went there just to look at some of their used vehicles and ended up dr Great customer service. Heard great things about them and all were true. I went there just to look at some of their used vehicles and ended up driving one home :) Great selection of vehicles. My sales person was very professional with no pressure to buy. Great job guys. More
After a typical car dealership experience at an Acura dealer in Laurel, I decide to try Rosenthal Acura even though it was a little further out of the way. Their selection of cars were better than most a dealer in Laurel, I decide to try Rosenthal Acura even though it was a little further out of the way. Their selection of cars were better than most and I was able to find the 2008 certified TL I had been looking for to replace my 1999 Honda Accord. The people and atmosphere was noticeablly different the minute you walked in the door. They were friendly and there was no pressure to buy a car. Andrew, the salesperson that greeted me, made the process easy from start to finish. The finance dept. was very professional and Kristin was excellent. Lastly, I was introduced to Ben the service director who briefly talked about servicing my car in the future at the dealership. Despite the further distance (there are 2 Acura dealerships closer) I now service my vehicle only at Rosenthal. Great job guys! More
Bought a new 2011 TL. The sales process went through very smoothly; no real pressure in trying to sell extras (although i did wind up buying the factory auto starter). price negotiation went through smoothly smoothly; no real pressure in trying to sell extras (although i did wind up buying the factory auto starter). price negotiation went through smoothly and i did not have to haggle. mike even programmed both keys and synced our phones for us. More
I bought a used Range Rover from Rosenthal Acura and had the best experience. I send all my friends and family there and will definitely buy my next car from them! the best experience. I send all my friends and family there and will definitely buy my next car from them! More
I got my RL from this dealer. They were very friendly and helpful with my purchase. Great customer service experience. I would definitely recommend this dealership to anyone who might be interested. helpful with my purchase. Great customer service experience. I would definitely recommend this dealership to anyone who might be interested. More
updated on 10/11/2011 After having a real bad updated on 10/11/2011 After having a real bad experience with one of the sales person at Rosenthal Acura over my recent trip I swore that I will ne updated on 10/11/2011 After having a real bad experience with one of the sales person at Rosenthal Acura over my recent trip I swore that I will never set foot in the Rosenthal Sales section. Over the course of the last week, the General Sales Manager of Rosenthal Acura, John Haddad, got in touch with me and admitted that what the Sales person did was wrong and made sure that it will never happen again. I know for some people that wont be enough, but for me that is a positive step from the dealership to make stuff better. I had a very pleasant experience at Rosenthal back in 2009, when I made my first Acura purchase, and the previous one tainted that first experience. But now, after talking to John, I think I am willing to give this dealership another chance. My initial rating was 1 star for the dealership, I am changing all of them to a 4 star. Thank you John. More
We had a great experience with our salesperson Wade. He was very knowledgeable and friendly. After a mixup in the dealership that led to us missing out on the car we wanted, Wade and Gary (manager) worked was very knowledgeable and friendly. After a mixup in the dealership that led to us missing out on the car we wanted, Wade and Gary (manager) worked with us to get a great deal on a better car. More