Rosenthal Acura

Buying a car from Rosenthal Acura was a pleasant experience. My sales associate, Stepen Siksay, was very professional. I would definitely recommend this dealership to anyone looking for a car. experience. My sales associate, Stepen Siksay, was very professional. I would definitely recommend this dealership to anyone looking for a car. More

This has been my BEST Car buying experience ever and believe me, I've bought many cars old and new!!!!! The last couple of weeks have been heartbreaking and discouraging. I had gotten turned down by ot believe me, I've bought many cars old and new!!!!! The last couple of weeks have been heartbreaking and discouraging. I had gotten turned down by other dealerships because of my not so great credit. I made the mistake of co-signing for a car in the past and that amongst other things had torn down my credit rating. One dealership told me if I paid off the car I had co-signed for they had a lender who would finance me a Ford Escape. Needless to say that didn't happen and the salesman wouldn't even return my calls. After writing an ugly email, he called and said, "Oh, I gave my phone to my wife who left the country today"...sure sure. Then he said, let me check on your paperwork and I'll call you back. Well, he checked and came back to say, "we need $3,700 down payment." I almost passed out. That was the end of that story. While sitting at my desk early yesterday morning, I happened to be on the Internet and an advertisement for Rosenthal Acura was there. I thought, "why not"... so I clicked on it, put in a search for what I was looking for and what do you know, there was a beautiful 2010 Ford Escape. I didn't allow my discouragement or disappoinment stop me and I clicked on it. Put in my information and the greatest thing happened to me - the salesman Harpreet Broca replied. You have to understand this was at 7:00 AM and we all know the car dealerships don't open until 9 or 10 am. Harpreet and I sent several messages and I asked him if they helped people who needed a second chance for credit. He was so understanding, he said, "We are all in the same boat." That one statement gave me so much hope. That's when I submitted the application. Harpreet told me he would be at the dealership at Noon and would check on everything at that time. He was true to his word on everything we discussed. He called me, he had Simmy Goswami to call me and later the Company who would do my financing called me. OMGoodness!!!! I couldn't have asked for a better team of people. Between God and them, I got my truck. There are not enough words to express my gratitude and heartfelt thanks to Harpreet for his professionalism and awesome work to make this happen. He knew just what team to have on his side to make my dreams come true. He told me over the phone, come into the dealership, I won't waste your time, YOU WILL BE DRIVING HOME in your truck!!!! It took no time at all once I got there. Simmy in the finance section was a dream come true as well. She was so professional and understanding. Went over every detail of my loan and even just gave me words of encouragement. As I was leaving the other salesmen/women said 'Congratulations' enjoy your new truck. WOW....that was unbelieveable. Rosenthal Acura have not only been the greatest car dealership I've ever dealt with, but they are now my car dealership for future vehicles!!! Why go anywhere else, when you've received treatment like that!!! I thank and praise God for Harpreet, Simmy and John at Wells Fargo. I can't thank you enough for this opportunity. You've allowed me to put my past mistakes behind me and move forward. It truly is a NEW Beginning. I am forever grateful. I have the truck I wanted and the payment I could afford!!!! THANK YOU THANK YOU THANK YOU AGAIN & AGAIN. I love you all!!! You are my hero's!!! More

I had a outstanding sales experience at Rosenthal Acura. My sales consultant, and the finance manager were very professional. I will tell my family and friends to by their next car Rosenthal Acura. My sales consultant, and the finance manager were very professional. I will tell my family and friends to by their next car Rosenthal Acura. More

Chuck was very helpful and professional. My over all experience at Rosenthal Acura was great. If I run across anyone that’s in the market for a Acura, I would definitely recommend Rosenthal Acura! experience at Rosenthal Acura was great. If I run across anyone that’s in the market for a Acura, I would definitely recommend Rosenthal Acura! More

Our first luxury car purchase experience was a very pleasant one with the help of Mr. Larry Pinto and Kristen Bang. I first sent them an email confirming the special deal offer and Mr. Pinto was v pleasant one with the help of Mr. Larry Pinto and Kristen Bang. I first sent them an email confirming the special deal offer and Mr. Pinto was very prompt in replying to my email and giving me a call moments later. He also matched the lower offer from other dealership. Mr. Pinto was very professional and treated us very well.. no wonder why he is in the business for 22 years. Ms. Kristen Bang made the financing process so smooth and stress-free..so knowledgeable and professional.. there was always a room for us to say 'NO' or decline any extras. Will surely shop here again in the future.. More

We are a transmission repair shop in Martinsburg, WV. We have dealt with Rosenthal on several occasions when needing to order "dealer only" parts. I have found everyone there to be very knowledegable & extr have dealt with Rosenthal on several occasions when needing to order "dealer only" parts. I have found everyone there to be very knowledegable & extremely helpful. We just ordered from them again & the parts manager went out of his way to assist me in finding the right sensor & then getting it out that day for UPS to deliver. We received it the next day, it was exactly the right part & I couldn't ask for a better experience. We deal with dealerships frequently & I wish that all of them were like Rosenthal. Accurate Transmissions More