Rosenthal Acura
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday Closed - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 209 reviews
I negotiated the price on the phone even before visiting the dealership. It was almost no haggle/hassle type of deal and I really liked that experience. It all happened within a matter of 2 hours and it was the dealership. It was almost no haggle/hassle type of deal and I really liked that experience. It all happened within a matter of 2 hours and it was the best price I could get anywhere. I was well received when I went to pick up the vehicle. The vehicle was delivered in less time than I was promised. The sales person, Mr. Singh and the Finance person Ms. Bang were very friendly and and at the same time very professional. This is the best overall experience I ever had in purchasing a new vehicle. Particularly, thanks to Mr. Singh for taking good care of me. He help me with the vehicle settings and the technology at the time of delivery. It was nice that he also followed up with me on the phone couple of times to make sure everything is OK with the vehicle. More
I just purchased my used 2003 CL here and the service was exceptional. I had a great experience from start to finish. I've been offered complimentary oil changes there for the next year, which I'll no doubt exceptional. I had a great experience from start to finish. I've been offered complimentary oil changes there for the next year, which I'll no doubt be taking advantage of, so I'll have an opportunity to sample the service offerings as well. Looking forward to it! More
I purchased my 2007 TLS here and have been getting almost all service done here since. The dealership has never been anything but accommodating and friendly. I highly recommend this dealership. all service done here since. The dealership has never been anything but accommodating and friendly. I highly recommend this dealership. More
Started with Kenneth 6 months ago when new RDX arrived. He was professional, always stayed in touch and NEVER tried to pressure us to make a buying decision before we were ready. The management and finance He was professional, always stayed in touch and NEVER tried to pressure us to make a buying decision before we were ready. The management and finance staff were equally professional and courteous. Best vehicle purchase experience we have every had. More
Had been looking at the RDX for quit sometime. An Had been looking at the RDX for quit sometime. An everytime we had come in Desiree dealt with us with patients an knowledge. We had asked her million Had been looking at the RDX for quit sometime. An everytime we had come in Desiree dealt with us with patients an knowledge. We had asked her million questions an never gave us a wrong or negetive answer. After all that we finally purchased the car. An omg do we love it. Desiree had everything ready for me even programming everything for me. She was so down to earth an very felt like we knew her for years. an we will forever come back. Thanks for the great customer service. More
Just wanted to show my gratitude towards Rosenthal Acura and Chris Kutrumbis who was professional and courteous with me while I made my decision on buying a new car. He was excellent and knowledgeable in ha and Chris Kutrumbis who was professional and courteous with me while I made my decision on buying a new car. He was excellent and knowledgeable in handling all my questions and the terms of agreement finalizing my paperwork. Appreciate the customer service. I will be returning to this dealership for my next purchase and would recommend anyone to swing buy and purchase from this outstanding business. More
Thank you Rosenthal Acura. Larry Pinto was an exceptional and amiable sales representative. I had a very pleasant experience at the dealership with Larry. He was very informative and worked wit exceptional and amiable sales representative. I had a very pleasant experience at the dealership with Larry. He was very informative and worked with me to make sure I was getting the car that was right for me. I was interested in the TSX and ILX. He was very patient and helped me make a decision that I was happy with. I would certainly recommend Larry Pinto to a friend or colleague after the experience I had. Larry even made the time to stay after because I had arrived at the dealership late. Overall, a tremendous experience and happy customer. Rosenthal Acura impressed me with excellent service and buying satisfaction. More
Larry Pinto is an amazing first class sales person! He was warm and welcoming from the time he first called me to the moment I left the lot. Unlike a lot of dealers, he listened to what I wanted and he ma was warm and welcoming from the time he first called me to the moment I left the lot. Unlike a lot of dealers, he listened to what I wanted and he made me feel in control of my buying experience. There was never a feeling of pressure and I was elated when I drove home with my new TL. Excellent service, had everything done when we arrived to get the car. We were in and out of the dealership in an hour. It was worth it, smooth transaction with great people! This will be the first place we go if we want to buy again. Thanks Larry from a very satisfied customer!! More
Daren was 100% knowledgeable about the RDX we were interested in, responsive to all of our questions, very courteous in all discussions, gave us a thorough introduction to the vehicle's features, and interested in, responsive to all of our questions, very courteous in all discussions, gave us a thorough introduction to the vehicle's features, and the vehicle was ready for delivery on time as promised. We will request Daren for future Acura purchases. More
This was my 6th purchase at Rosenthal Acura, and 2nd with Chris in particular. As always, the experience was pleasurable and we were able to agree to terms quickly. The customer service was fantastic and I Chris in particular. As always, the experience was pleasurable and we were able to agree to terms quickly. The customer service was fantastic and I'm very satisfied with the car. Always my first (and usually only) stop when buying a car; I'm sure I'll be back soon! More