Rosen Nissan Madison

Straight forward Came in and was straight forward with them about my sistuation and needed a vechical and they worked with me and cruched the numbers until we could ma Came in and was straight forward with them about my sistuation and needed a vechical and they worked with me and cruched the numbers until we could make it work to my budget, and the were straight forward back. Super friendly no games More

The most friendly attentive staff we’ve encountered! The entire staff at Rosen Nissan was very friendly and helpful. They were easy to negotiate with, they hurried things along and we love the car! Paul The entire staff at Rosen Nissan was very friendly and helpful. They were easy to negotiate with, they hurried things along and we love the car! Paul Renee was very knowledgeable and low pressure. I would highly recommend Rosen for your next car! More

Love my Rogue My sales associate, Sean Larson was wonderful. He made buying a car stress-free and easy! I will definitely recommend Rosen Nissan. I'm so happy with My sales associate, Sean Larson was wonderful. He made buying a car stress-free and easy! I will definitely recommend Rosen Nissan. I'm so happy with my new car. More

Great experience Had a ton of questions about turning my leased vehicle - met with Kory Branton who set us up with a fabulous new Rogue. Was super easy and stress fre Had a ton of questions about turning my leased vehicle - met with Kory Branton who set us up with a fabulous new Rogue. Was super easy and stress free and he made sure to answer all of our questions. I will most certainly go back to Rosen when I need another vehicle and for all of my service needs!! More

Great service Great Service fair price explained what was done. Visiting from Arizona second time in the past two years I used your service. When in the area again Great Service fair price explained what was done. Visiting from Arizona second time in the past two years I used your service. When in the area again will use Rosen More

Easy w/ minimal stress I called Rosen Nissan cuz the constant variable transmission (CVT) failed on our Altima. The service manager I spoke with, Franz, was the total opposi I called Rosen Nissan cuz the constant variable transmission (CVT) failed on our Altima. The service manager I spoke with, Franz, was the total opposite of any service manager I’ve encountered at other dealership. Franz was courteous, welcoming & explained everything with respect to how Rosen would work w/ Nissan to get my car fixed under Nissan power train warranty. My car was towed in Monday. Examined Wednesday afternoon. Transmission arrived Thursday morning and installed by Thursday afternoon. Besides fixing the transmission, Franz looked for active Nissan recalls, and found that my steering column had been recalled. Rosen replaced that too. All in all very impressed w/ Rosen. Franz called and reported every step of the repair process. I left Rosen w/ $5300 in free repair work! All because Rosen (w/ Nissan) stepped up to help out. In my experience, people don’t come across that type of responsibility. My family would’ve been in a very bad place without them. You may’ve noticed my overall rating is 4 stars good, while my other service ratings are 5 stars excellent. This is due to what I felt as an “unnecessary” repair that was recommended toward the end of my visit. I just respectfully declined, and Rosen didn’t pressure me any further. I will be going back to Rosen in the future. 👍👍👍👍👍 More

Help, in an unexpected time of need We were recently on a road trip from Milwaukee to Viroqua, WI on a very hot day Saturday morning while passing through the South Madison, WI area noti We were recently on a road trip from Milwaukee to Viroqua, WI on a very hot day Saturday morning while passing through the South Madison, WI area noticed a considerable volume of what appeared to be water entering the passenger footwell everytime we made a left turn. Just a couple minutes later we fortunately noticed a Rosen Nissan dealership along the freeway so decided to stop. We were pleased to see that the service department had Saturday hours and were greeted by the service writer, Bill, who listened to our problem and engaged a technician, Mike, who then proceeded to diagnose the problem. This was made a little more challenging given that our car is a 1991 Nissan 300ZX which at the time was 27 yrs. old. The source of the problem was determined to be a plugged A/C condensate drain and they had us back on our way in less than 30 min. Can’t thank them both enough for not only quickly fixing the problem, but also their friendly, professional and generous personalities and nature. Not to mention we live in Milwaukee (90mi East) so the opportunity to earn our regular business at their Madison location logistically is unlikely. The dealership is lucky to have and smart to have them both on staff. Rosen, along with Nissan should be proud to have them both representing their brands. Thanks Again Bill & Mike! More

Great vibe walking in and a greater deal coming out! From the minute we walked in the door we knew this dealership is different. Everyone greeted us with a friendly smile and a hello. They stressed that From the minute we walked in the door we knew this dealership is different. Everyone greeted us with a friendly smile and a hello. They stressed that they would like to make a long-time customer out of us rather than worry about possibly losing a little money on our first deal. When it came time to compare pricing with another dealership they ended up beating the price. We walked out with a new car in an hour More

Great help finding a used car that fits me perfectly! Tristan was very helpful through the entire process of buying my car. He and Kevin were able to answer all of my questions. The sales and finance team Tristan was very helpful through the entire process of buying my car. He and Kevin were able to answer all of my questions. The sales and finance teams helped make the experience great. I’m very happy with my car so far! More

Excellent Customer service I was actually shocked at how friendly and accommodating both Kory and Terri were. It was by far the best purchase experience ever! I will most certa I was actually shocked at how friendly and accommodating both Kory and Terri were. It was by far the best purchase experience ever! I will most certainly be recommending these two to all of my friends and relatives. More