Rosen Nissan Madison

Great service I’m always treated like a queen. Free tire rotation if you buy tires there. Coffee and cookies while you wait. And they wash my car! I’m always treated like a queen. Free tire rotation if you buy tires there. Coffee and cookies while you wait. And they wash my car! More

Great Customer Service My husband and I have been Rosen Nissan Madison customers since they started the dealership here. We always take our Nissans (Murano and Rogue) to Ro My husband and I have been Rosen Nissan Madison customers since they started the dealership here. We always take our Nissans (Murano and Rogue) to Rosen for service. They're friendly, service oriented, and don't try to sell you things that aren't necessary. If something isn't right, they go the extra mile to fix it quickly and make sure you're happy with the end result. We especially enjoy interacting with Faith, who contacts us after our service experiences. She's so friendly and genuinely cares that we're happy Rosen customers. More

Kory B and Nissan Rosen Never Disappoints! This is my second time visiting Rosen Nissan for a new car. The first time Kory B helped me and my mom with leasing a Sentra back in 2017. He did an a This is my second time visiting Rosen Nissan for a new car. The first time Kory B helped me and my mom with leasing a Sentra back in 2017. He did an amazing job getting us a car within our price range! He was polite, respectful and understanding. Fast forwarding to 2019, we were close to reaching our 36,000 mile milestone and didn’t even realize it until we came in for an oil change and a repair quote. It was Kevin C the general manger that told us that we could come in and work some things out and possibly get a new car! So of course we came back a few hours later and Kory B was there to help yet again! He sat us down and worked with us for a brand new, bigger and better Altima and kept us within a feasible price range. Thank you so much Kory, you did it again! Keep doing what you are doing! We hope for the absolute best for you in all of your future endeavors! More

A number 2 This is not the first time that I have been at Rosen Nissan. The last time was at closing time, but they still fixed my tire for me. Every time I ha This is not the first time that I have been at Rosen Nissan. The last time was at closing time, but they still fixed my tire for me. Every time I have been here they have been honest and helpful. If I were going to buy s new car in the Madison area it would be from Rosen. More

Flexible and Customer Centered After a total loss accident, the team at Rosen was very supportive in helping me navigate the transition between the accident and purchasing another v After a total loss accident, the team at Rosen was very supportive in helping me navigate the transition between the accident and purchasing another vehicle. They provided me with a number of options, and we talked through the pros and cons of each. I ended up with a new vehicle that I am very happy with and meets all my needs. Thanks to George, Alex, Alex and Cory for taking good care of me and making me feel like a valued customer every time I walk into the dealership. More

Great caring service I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no trans I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan More

Nissan NV We were happy with the service provided by Rosen. This is our second purchase from Rosen and the process was smooth. We will continue shopping at Ro We were happy with the service provided by Rosen. This is our second purchase from Rosen and the process was smooth. We will continue shopping at Rosen. More

Quick, accurate & pleasant I love coming here. The waiting area is super comfy and connected. Treats and clean restrooms, reasonable pricing and fast, quality work. I feel respe I love coming here. The waiting area is super comfy and connected. Treats and clean restrooms, reasonable pricing and fast, quality work. I feel respected and not taken for granted. More

Wasn't what we were expecting We did not care that we were talking on the phone and dealing with 1 person. Made an appt and a down payment to hold a vehicle since we were from out We did not care that we were talking on the phone and dealing with 1 person. Made an appt and a down payment to hold a vehicle since we were from out of town. Then we walk in and get a random sales associate who knew nothing about our appointment or what we were coming for. We were told the lady we were talking with was just the "online associate". Then the sales manager had taken the keys the night before so we had to wait for him to come in before we could even see the car we were there to look at. The sales associate didn't give us accurate information on the vehicle. We found out later some of things he said it had or came with, did not. When we called the sales manager to honor them, he said no. He was wrong. Also, there were items advertised on the online listing that were not there. They wouldn't honor that either! Said I guess it was put in wrong... AND the process to look at and buy the vehicle was 4 hours.... we came with the one car we wanted already in mind. We didn't even have to look... There are more things we are not happy with, but I don't care to waste more time listing them when they obviously don't care anyway More

Better Than We Expected Car buying has never been a good experience for us, especially when buying a used car, but our experience at Rosen Nissan in Madison was actually plea Car buying has never been a good experience for us, especially when buying a used car, but our experience at Rosen Nissan in Madison was actually pleasant! Our salesman, Keith Norris, was very pleasant, very knowledgeable, very helpful, and very good at his job. Great customer service from him and everyone else we came in contact with. We highly recommend this dealership. More