Rosen Nissan Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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It wasn't what I was expecting They told me 45 minutess, I ended up waiting an hour and 45 minutes. Customers that came in way after me get their car back first. Then once I got my They told me 45 minutess, I ended up waiting an hour and 45 minutes. Customers that came in way after me get their car back first. Then once I got my car back they forgot to secure my airflow vent and my car stopped in the middle of traffic, which means that they didn't test drive it to make sure it was functioning correctly. The technician then decided to say "Oops I forgot to secure the airflow vent" if my car had stopped anywhere else that would've been extremely dangerous. More
professional, helpful, knowledgable Rosen had the right vehicle at the right price. But I came from 4 hours away because Jay worked with me and made the whole process transparent and pai Rosen had the right vehicle at the right price. But I came from 4 hours away because Jay worked with me and made the whole process transparent and painless. Knowing I was 4 hours away, he didn't have to work with me after the sale. But he answered my calls, took the time to deal with whatever I threw at him, and treated me like "a regular", not an "out of towner". Thank you, Jay. More
Oil change/tire rotation Always a good experience at Rosen Nissan of Madison. Customer service personnel are always professional and helpful. Work done in a timely manner an Always a good experience at Rosen Nissan of Madison. Customer service personnel are always professional and helpful. Work done in a timely manner and no problems. More
Pre Winter Oil Change Ally was great reviewing my request with what was needed. She even came out to question if I still wanted to go through with the oil change as it was Ally was great reviewing my request with what was needed. She even came out to question if I still wanted to go through with the oil change as it was under 2000 miles since my last oil change. Winter preparation is important - so yes. Thank you Rosen for help get the Juke ready. More
fast pleasant and complete I had fast and complete service. they were nice and gave me a complete report in the end. I miss Kayser but hope this dealer will be equal or better I had fast and complete service. they were nice and gave me a complete report in the end. I miss Kayser but hope this dealer will be equal or better Thank you More
Amazing service!! Great throughly check my car and made sure they knew what the issue was before fixing my car. I would recommend this service center to anyway with a N Great throughly check my car and made sure they knew what the issue was before fixing my car. I would recommend this service center to anyway with a Nissan!! More
Installation of Leaf accessories The service department installed previously purchased accessories for my new Leaf. Everyone was helpful and it all went smoothly. I am very pleased wi The service department installed previously purchased accessories for my new Leaf. Everyone was helpful and it all went smoothly. I am very pleased with the results. More
A Good Experience They were very professional and did not charge me for a diagnostic that would probably not have found the source of the problem without leaving the ca They were very professional and did not charge me for a diagnostic that would probably not have found the source of the problem without leaving the car overnight. Their waiting area is very nice with free popcorn and beverages and good wi-fi. This is not my regular dealer, but I would come back again if I have car problems again in Madison. More
Great Service on Saturday Morning! Great Customer Service, Great Service, Great knowledge. Great speed of service. We will be back for service in the future. with out a doubt. Thanks! Great Customer Service, Great Service, Great knowledge. Great speed of service. We will be back for service in the future. with out a doubt. Thanks! More
This was my first enjoyable car buying experience . I worked with James in sales and Jason in finance. Both of them were very kind and knowledgeable. I got the car I wanted at an amazing price. They w . I worked with James in sales and Jason in finance. Both of them were very kind and knowledgeable. I got the car I wanted at an amazing price. They were also able to finance my loan 2% points lower than my bank pre approval letter. I am happy to finally have a car dealership to trust. Rosen will be my first stop anytime I'm buying a car in the future. Their Internet price was literally the best price in the country on the car I wanted. I saved TWO fist fulls of dollars. Thank you Rosen team. More