Rosen Nissan Madison

Routine oil change/tire rotation I was able to schedule my car maintenance appointment easily and quickly. They explained findings in "my language" and didn't try to talk me into some I was able to schedule my car maintenance appointment easily and quickly. They explained findings in "my language" and didn't try to talk me into something it didn't need now. That is much appreciated! More

Making things right I recently had a frustrating service call involving computer /record keeping problems with the car I purchased in 2017. I rated the service as less t I recently had a frustrating service call involving computer /record keeping problems with the car I purchased in 2017. I rated the service as less than favorable. The dealership contacted me and has made several attempts to make things right. The people in the service department are friendly and willing to help. I trust these guys to keep my car running like new, and that's what really matters in the end More

Found the best car for family after looking for weeks. Rosen Nissan Madison was exceptional in all aspects of our search ... large number of vehicles to choose from, access to vehicles with “extra” feature Rosen Nissan Madison was exceptional in all aspects of our search ... large number of vehicles to choose from, access to vehicles with “extra” features & low mileage, and many were Certified Pre Owned. Our sales specialist was impeccable - very pleasant personality & spent time identifying our needs/preferences. Demetrius promptly brought up the original target of our search & we took the test drive. He probed effectively AFTER the test ride & found that we had interest in another vehicle with a competitor. He tactfully determined that he had a comparable model so we drove that, and we felt this vehicle was our best option of the six (6) we looked at with multiple dealers. During the process we were introduced to senior staff at the dealership, and treated well by everyone. Our purchase price was determined well in line with our target amount. The closing of the sale went quickly with a knowledgeable staff member. Good job Rosen staff - I’m sure we will be back for our third purchase from Rosen Nissan at some future date. Jerry L More

Not personal This was my 3rd service visit for my Rogue I bought in July and the service department still doesn't have records on my vehicle I bought there. They This was my 3rd service visit for my Rogue I bought in July and the service department still doesn't have records on my vehicle I bought there. They always say they are "updating " their systems. Due to some snafu during vehicle closing, I was offered 3 free oil changes rather than the standard one. I had to remind them of this on my second visit, and said they wouldn't forget next time. Well guess what? Frustrated, I just paid...I'll go elsewhere for future service. Nice people in service, but I need a more personal touch. More

Oil Change A good experience -- oil change -- drove right in, Louie took care of me right away -- nice waiting room with a beverage of your choice -- finished in A good experience -- oil change -- drove right in, Louie took care of me right away -- nice waiting room with a beverage of your choice -- finished in no time -- I'm a happy camper. More

Great buying experience Awesome staff. Everyone was friendly and professional. Kory was amazing he got us the car we wanted. We got a great deal. I highly recommend this plac Awesome staff. Everyone was friendly and professional. Kory was amazing he got us the car we wanted. We got a great deal. I highly recommend this place More

2017 Nissan Rogue Kory Branton did an amazing job listening to my car needs and provided various viable options. I am extremely pleased with my experience and would rec Kory Branton did an amazing job listening to my car needs and provided various viable options. I am extremely pleased with my experience and would recommend Rosen Nissan to anyone looking for an enjoyable, informative experience. More

2018 Leaf Lease I'm ending my 2015 Leaf lease and getting new lease on the 2018. Kory was quite enjoyable to work with. I knew mostly what I wanted but Kory helped I'm ending my 2015 Leaf lease and getting new lease on the 2018. Kory was quite enjoyable to work with. I knew mostly what I wanted but Kory helped me to understand all my options. More

Very Pleased Very friendly and worked hard to get us the car we were looking for. Very knowledgeable about the vehicle and all the features. Would purchase there a Very friendly and worked hard to get us the car we were looking for. Very knowledgeable about the vehicle and all the features. Would purchase there again. More

I wouldn't buy a car here I wouldn't recommend buying a car from Rosen Nissan Madison location. I found a car I wanted to take a look at through their website. I spoke to an e I wouldn't recommend buying a car from Rosen Nissan Madison location. I found a car I wanted to take a look at through their website. I spoke to an employee that confirmed that the vehicle was at the location, I set an appointment to test drive the vehicle and of course the vehicle had already been sold. We then inquired about a couple other vehicles that they had on their website but of course they also had been sold. They tell you the vehicle is there just to get you into the dealership. If they are not honest about whether they have a vehicle can you really trust them when buying a car? More