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Rosen Hyundai of Algonquin
Algonquin, IL
1,078 Reviews
Rosen Hyundai is family owned business that was opened in Algonquin IL in 2002. Rosen Hyundai sells and services Hyundai, Genesis, and all makes and models of Pre-Owned vehicles. We offer fast no hassle e-quotes, Lifetime car washes, Quick Lube Oil change Service, No Charge service loaners, and a price quote guarantee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,078 reviews
June 06, 2021
Very accommodating and helpful. I wanted a specific color configuration and they setup an inventory exchange for it. They made the process as frictionless and easy as possible which is far more than I can sa configuration and they setup an inventory exchange for it. They made the process as frictionless and easy as possible which is far more than I can say for some other Hyundai dealers (*cough* Napleton Valley) More
by kosarajua
Employees Worked With
Jon Muehl
May 29, 2021
I came into the dealership looking for my first car as a college graduate. Jared Shaw helped me through the process, and he not only made my car-buying experience fun, but he also advocated for me from star college graduate. Jared Shaw helped me through the process, and he not only made my car-buying experience fun, but he also advocated for me from start to finish! Jared was detailed in his explanation of pricing breakdowns, rebates, and estimated trade-in values, sending me home with printouts to remember everything. Not once did I feel pressured. He is very friendly, genuine, and honest when it comes to prices/business! I LOVE my new Elantra! THANK YOU JARED More
by amandatb947
May 10, 2021
Second time at Rosen Hyundai. Love our 2022 Tucson. Great service from Al Jordan, Jared, Yaseen and Julie. Very knowledgeable and professional . Couldn't ask for a better dealer> Thanks. Great service from Al Jordan, Jared, Yaseen and Julie. Very knowledgeable and professional . Couldn't ask for a better dealer> Thanks. More
by samten171
April 23, 2021
2nd time purchaser at Rosen. Love my Elantra. Thanks to Jon and Yaseen. Also thanks to Geoff in service. You guys rock, keep up the good work! Jon and Yaseen. Also thanks to Geoff in service. You guys rock, keep up the good work! More
by JEEP LOVER 1234
April 20, 2021
I am so late in writing this review after buying five cars from Rosen Hyundai and having Jared as my salesman. He and Yaseen have been terrific to work with, very quick in completing the deal and very he cars from Rosen Hyundai and having Jared as my salesman. He and Yaseen have been terrific to work with, very quick in completing the deal and very helpful in reaching out to me when new models are available for what I’ve been looking for. 2 Genesis, 2 Equus and a 2019 Palisade thank you for everything gentlemen! More
by rosenraff
April 19, 2021
JARED GOES OUT OF HIS WAY TO PLEASE YOU. HE IS KNOWLEDGEABLE ABOUT SALES DISCOUNTS AND OPERATION OF THE AUTO. IT WAS A PLEASURE WORKING WITH HIM KNOWLEDGEABLE ABOUT SALES DISCOUNTS AND OPERATION OF THE AUTO. IT WAS A PLEASURE WORKING WITH HIM More
by BUGSY
Employees Worked With
March 23, 2021
I was offered promotion by Hyundai Finance to trade-in my 2019 Tucson Ultimate AWD for 2021 Tucson Ultimate AWD before lease expiration. Frank and Jon were very courteous and straight forward. We made a d 2019 Tucson Ultimate AWD for 2021 Tucson Ultimate AWD before lease expiration. Frank and Jon were very courteous and straight forward. We made a deal over the phone/email in 10 minutes. David-Finance was very accommodating in closing the deal. Strongly recommend this dealership and Jon Muehl. Boris Vildaver :) More
by Boris V
January 26, 2021
This was my daughter's first purchase of a new vehicle. Jon Muehl was excellent every step of the way. He was very open with me over the phone, provided an out the door cost and explained every item that w Jon Muehl was excellent every step of the way. He was very open with me over the phone, provided an out the door cost and explained every item that went into that cost. Jon also worked through various options with me in order to take advantage of the best incentives/financing option. When we showed up onsite, he had the vehicle ready for us to test drive. Once we decided to move forward, it only took about an hour to finalize all of the paperwork with the business manager. (This has taken me 3 hours elsewhere) Before we left, they had someone walk us through all the details of the vehicle. They literally spend 30 minutes ensuring my daughter knew how to operate everything. I would absolutely recommend this dealership and Jon Muehl. More
by bfinch137
Employees Worked With
Jon Muehl
December 08, 2020
Someone jacked up the price I agreed to by $500 by the time it got to the finance guy. I'm not sure if it was my salesman, Richard Matthies, or the finance guy who did it. Also, I was led to believe the time it got to the finance guy. I'm not sure if it was my salesman, Richard Matthies, or the finance guy who did it. Also, I was led to believe the car had their 3yr free maintenance on it (and I even had to sign a paper saying they'd discussed the free maintenance plan), but the car doesn't. I think that's pretty unethical and would suggest you go somewhere else. More
by 2020Elantra
Employees Worked With
November 28, 2020
I completed the "express checkout" and verified pricing three times with this dealership on a vehicle before going to the dealer. I have cancer and am immunocompromised. I was attempting to limit unneces three times with this dealership on a vehicle before going to the dealer. I have cancer and am immunocompromised. I was attempting to limit unnecessary exposure during the ongoing pandemic by completing as many steps as possible before arrival. When I got to the dealer, Brian Acosta, stated that even though he had verified pricing multiple times - the price of the vehicle had now gone up by almost 5,000. This dealership is price gouging during the pandemic and attempting to take advantage of individuals. If your looking for transparent pricing, shop elsewhere. More
by dontbuyatkunes
Employees Worked With
Other Employees :
Jon Muehl, Mike Schomer, Andrew Hieduke, Al Jordan, David Gonzalez
