Rosen Hyundai of Algonquin | Page 106

My Dad was assisting me with buying a pre-owned Elantra. We were working with Joe who was very flexible with my needs. They didn't have the color I wanted with a sunroof. They actually went ahead and offere We were working with Joe who was very flexible with my needs. They didn't have the color I wanted with a sunroof. They actually went ahead and offered to throw in a sunroof. They expressed their sympathy with not having the vehicle I wanted on the lot. That's when Dan came into play and said they might possibly find the specific car I want if I'd allow their buyer a few days to look around for it. Needless they weren't able to find it but I admire their effort. With my horrible experience at McGraths I'm thinking about taking their offer with putting a sunroof on a different color car then I wanted. I feel better doing business with friendly, honest people that are willing to go the extra mile to make their customers happy. I would recommend this dealership to anyone! More

I liked everything about this dealership, they were very friendly and no high pressure. I test drove about 4 cars with Mark who was knowledgeable about the product line and pointed out the different featur friendly and no high pressure. I test drove about 4 cars with Mark who was knowledgeable about the product line and pointed out the different features. When I chose the car I liked I got a bottom line price on 2 options, new and used. Since Saturday was very busy, I liked that they let me leave a deposit to hold the car I wanted. They offered to let me take it home for a day if I wanted. I like that Hyundai's pricing is simple, 3 trim levels no options. I came back Monday to complete my transaction. I liked that they came and picked me up for my appointment since I didn't have a vehicle at that time. It took about 1.5 hours all together for them to prepare the paperwork and finish prepping my car. The finance person offered an extended warranty hadn't been mentioned on the first visit but the manager explained to me their reasons. I wasn't happy about getting this info at the end of the process because I hadn't researched and read up on this option and it was new for me. So I spoke to the manager about it. Once I understood I had a few days to make a decision about it, I was satisfied. Don't let this throw you as a consumer, and don't get mad at the finance person like I did. The extended warranty is totally up to you depending on whether you want the convenience of the roadside assistance etc. Buying a new car is a big decision, you are limited only in your time by how much research you want to do. Hyundai and Rosen made things very simple. I haven't used their service, but will do so soon and leave a rating. More

Great experience..... makes buying a new car a pleasure. The staff were very welcoming and friendly. They were not pushy or intimidating. There seemed to be a real team approach on the sales floor. I sta The staff were very welcoming and friendly. They were not pushy or intimidating. There seemed to be a real team approach on the sales floor. I started the sales process online and finished at the Dealer. More

Working with Jared was absolutely wonderful. He's not your typical pushy salesman, which is very refreshing for a woman shopping for a new car. Although it took some time, Jared and Debrah were able to your typical pushy salesman, which is very refreshing for a woman shopping for a new car. Although it took some time, Jared and Debrah were able to find the exact color combination we wanted on the 2012 Santa Fe. Costco price was unbeatable and no hidden costs when we came to sign. Definately will recommend Jared to anyone looking to buy a car. More

Both of these gentlemen helped meet a very big need with kindness, understanding and perfect professionalism. We are a large family on a very tight budget, that only had one very old car that is soon to die kindness, understanding and perfect professionalism. We are a large family on a very tight budget, that only had one very old car that is soon to die.. we desperately needed another vehicle, and both Steve and Jim came through. They took our not so easy situation and found a perfect fit for us both in vehicle and in getting us financed. I highly recommend to anyone looking for a new or used car in the area to go here and see what they can do for you in your situation. Thanks guys! More

So I walked in as was greeted by Frank. He is a salesman. I was in the market for an Hyundai Elantra. So he explained prices and options to me very thoroughly. He was kind, patient and very know salesman. I was in the market for an Hyundai Elantra. So he explained prices and options to me very thoroughly. He was kind, patient and very knowledgeable. So he pulled up the first car which was an Elantra, very basic. Exactly what I wanted. Then I said I wanted a different color. He pulled that car up as well. I decided I was to big for the Elantra and needed something with more space. So I asked him for a Sonata. He pulled that up next. I decided I didn't want this either, or the next car. But i liked the 6thh car he pulled up. He never was annoyed at my indecisiveness, he remained calm and patient with me. I felt bad for using so much of his time, but with in a couple of hours I was driving home a brand new Sonata. I honestly do not know how I got they prices they gave me, it was way under other dealers. It was a great feeling and experience. They have donuts and really good coffee in the showroom. 10 outta 10! Buy from Rosin you will not regret it. FRANK IS THE MAN! More

The overall buying of a car can be a very time consuming, frustrating, and woeful experience. However, my husband and I found Joshua to be very friendly and he was eager to do whatever he could to make us fe frustrating, and woeful experience. However, my husband and I found Joshua to be very friendly and he was eager to do whatever he could to make us feel comfortable and have an enjoyable experience purchasing a car. I felt the price we paid was fair and we both appreciated his time and professional manner. Tony and Diane More

Buying a car seemed like it would be a big headache and a hassle dealing with the car sales men acting like vultures, being dishonest, and pushy. However I had probably the best experience a person could ha hassle dealing with the car sales men acting like vultures, being dishonest, and pushy. However I had probably the best experience a person could have when buying a car. Josh was very informative and helpful with answering questions and helping make an appointment to come look at cars. Mark was very personable, friendly, helpful, and not pushy at all. He answered all my questions I had about the cars I was looking at and I did not feel pressured into buying something I would not be happy with, or felt like I was being pressed to make a decision right then and there. I am very happy that I went to Rosen Hyundai, and would definitely recommend this dealership. Plus, I love my car! Thank you very much! More

I have to start this with this was a team effort while I have to start this with this was a team effort while Jared Shaw was the first step he definitely was the one that put Hyundai on the board for me I have to start this with this was a team effort while Jared Shaw was the first step he definitely was the one that put Hyundai on the board for me and really with the help of the Sonata sold me on the car and Hyundai. While he was correct the car sells itself pretty much all the people I dealt with were very astute on their cars at the time I wanted what would later be a very difficult color combination of interior and exterior colors to get. But to Rosen's credit Debra especially tried to land me the exact car I wanted I was contacted by Dominick and kept in the loop on how the search was coming along as well as telling me if you have any concerns let me know and I will take care of it I have to say that is a fact and not just talk Dominick is the real deal . And finally I knew I would have to change the color scheme or be carless for a long time. So when I changed what would be easier to get Debra was very quick to get that car and we were good to go. To shorten this up I received the price I was looking for and all the options I wanted except wind deflector does not go on the sonata limited cars. As for Mark when I picked up car he was super patient and showed me everything on the car how to work it and what all buttons and lights are for. Mark was the closer and a heck of one as well as for Rosen Hyundai class act tremendous team from there managers to service Rosen rocks big time if you want to get a new car no better cars and no better dealership than Rosen I would buy a car from them again and look forward to a long and healthy relationship with a fantastic dealership and a fantastic salesman in Mark Rus thank you Mark and Rosen team. More

We feel very fortunate that we had Doug Howison for our salesman. Doug is a person you would like to buy a car from! No pressure, honest, and knows his cars. He took the time to explain all of the feature salesman. Doug is a person you would like to buy a car from! No pressure, honest, and knows his cars. He took the time to explain all of the features of the sonata and of the warranty that goes with it. We never felt pressured to buy! After we signed all of the purchase papers, he spent a couple more hours making sure we knew everything about our new car. We came home feeling that because of Doug, we had a great car buying experience! We will be glad to recommend Doug and Rosen Hyundai to our friends. More