Rosen Hyundai of Algonquin

Great experience! Both Bob Hoffman (Sales) and Bob Williams (finance) were very professional and made me feel like I was the only customer in the store. Bob even called me a couple days later just to Williams (finance) were very professional and made me feel like I was the only customer in the store. Bob even called me a couple days later just to make sure I didn't have any questions or concerns. I've bought several new cars from different dealers and this by far was the best experience. Will definately recommend them to anyone looking for a new car. More

Mark was a great salesman! He was very understanding to my needs and concerns regarding my trade-in. My new vehicle was clean and he explained all the options in the new vehicle. Mark is an asset to your c my needs and concerns regarding my trade-in. My new vehicle was clean and he explained all the options in the new vehicle. Mark is an asset to your company. More

Over all a very pleasant experience. Felt we were trated very fairly and ended up with a great deal.We went to several dealers before going there. No comparison!! very fairly and ended up with a great deal.We went to several dealers before going there. No comparison!! More

We purchased two cars. Doug and the whole sales team were great! Smooth process and they go the extra mile to make sure you are comfortable and happy. They are clear and honest. great! Smooth process and they go the extra mile to make sure you are comfortable and happy. They are clear and honest. More

Joshua was awesome to deal with. Very friendly, gave me a great price on my Hyundai Sonata 2012. Went out of his way to give me everything I wanted. I was frustrated after going to other Hyundai Dealerships. great price on my Hyundai Sonata 2012. Went out of his way to give me everything I wanted. I was frustrated after going to other Hyundai Dealerships. This far exceeded my other experiences. No nonsense dealing with Rosen Hyundai. Would recommend A+++ More

I went to this dealership looking for an elantra. I had a unique situation that required some extra work with the financing in order to get the deal completed. I was told by my salesman and a sales manage a unique situation that required some extra work with the financing in order to get the deal completed. I was told by my salesman and a sales manager that it could not be done, not by them, but by any dealer. I explained to them that while shopping at other dealers who were aware of my situation, those dealers never expressed concern over getting the deal financed. "Sorry can't get it done". I then left and went to Brilliance Honda in Crystal Lake and worked with John and purchased a new Honda Civic in and out of the dealer in an hour and with competitive financing through Honda Finance. My problem now is that for the last three weeks I get at least three credit denials from banks where Rosen Hyundai attempted to get me financed. I just have trouble understanding why other dealers were so capable when a major dealer like Rosen wasn't. Thanks Rosen for settling any questions I might have had about making the right decision. More

Very easy to work with Mark Rus on purchasing a new Hyundai Sonata Hybrid. I felt as though there were now games being played. NO pressure what so ever to purchase "right now". Very easy transaction Hyundai Sonata Hybrid. I felt as though there were now games being played. NO pressure what so ever to purchase "right now". Very easy transaction. More

My Hyundai Elantra purchase experience with Rosen Hyundai was easy, fair and timely. Joshua Hastings was very helpful and patient with me throughout the process. I was set on my color selection, which they d was easy, fair and timely. Joshua Hastings was very helpful and patient with me throughout the process. I was set on my color selection, which they did not have readily available, but, Joshua came through and delivered my car on the day he said he would. Dominick gave me a fair trade-in value for my old vehicle and the financing & signing process with Bob was simple and took no time at all. Rosen Hyundai has a friendly, no-pressure atmosphere, and the new car buying process was a pleasure. I would recommend Rosen to anyone looking for a new car. More

My Dad was assisting me with buying a pre-owned Elantra. We were working with Joe who was very flexible with my needs. They didn't have the color I wanted with a sunroof. They actually went ahead and offere We were working with Joe who was very flexible with my needs. They didn't have the color I wanted with a sunroof. They actually went ahead and offered to throw in a sunroof. They expressed their sympathy with not having the vehicle I wanted on the lot. That's when Dan came into play and said they might possibly find the specific car I want if I'd allow their buyer a few days to look around for it. Needless they weren't able to find it but I admire their effort. With my horrible experience at McGraths I'm thinking about taking their offer with putting a sunroof on a different color car then I wanted. I feel better doing business with friendly, honest people that are willing to go the extra mile to make their customers happy. I would recommend this dealership to anyone! More

I liked everything about this dealership, they were very friendly and no high pressure. I test drove about 4 cars with Mark who was knowledgeable about the product line and pointed out the different featur friendly and no high pressure. I test drove about 4 cars with Mark who was knowledgeable about the product line and pointed out the different features. When I chose the car I liked I got a bottom line price on 2 options, new and used. Since Saturday was very busy, I liked that they let me leave a deposit to hold the car I wanted. They offered to let me take it home for a day if I wanted. I like that Hyundai's pricing is simple, 3 trim levels no options. I came back Monday to complete my transaction. I liked that they came and picked me up for my appointment since I didn't have a vehicle at that time. It took about 1.5 hours all together for them to prepare the paperwork and finish prepping my car. The finance person offered an extended warranty hadn't been mentioned on the first visit but the manager explained to me their reasons. I wasn't happy about getting this info at the end of the process because I hadn't researched and read up on this option and it was new for me. So I spoke to the manager about it. Once I understood I had a few days to make a decision about it, I was satisfied. Don't let this throw you as a consumer, and don't get mad at the finance person like I did. The extended warranty is totally up to you depending on whether you want the convenience of the roadside assistance etc. Buying a new car is a big decision, you are limited only in your time by how much research you want to do. Hyundai and Rosen made things very simple. I haven't used their service, but will do so soon and leave a rating. More