Rosen Hyundai of Algonquin

With no appointment, I was greeted by Jamie Edwards, who not only took care of me immediately, but put me in a vehicle while mine was being worked on; he explained in detail the issues with my car. His kno not only took care of me immediately, but put me in a vehicle while mine was being worked on; he explained in detail the issues with my car. His knowledge, concern for my safety and his ability to make me feel comforted in a time of crisis was not only a sign of compassion, but that he truly was looking out for me. This was also an indication that he genuinely has the customers best interest at heart, we need to have more people like Jamie working for their customers, not just interested in taking their money. Upon picking up my car, he thanked me for my patience, when I was the one that was so thankful. Jamie should be acknowledged for a job well done, and some of the other employees should take note of his professionalism and follow his lead. More

Kyle is an outstanding service advisor, he helped me with all my car problems. He made my experience very enjoyable. He's very knowledgeable with the product and very friendly and courteous. all my car problems. He made my experience very enjoyable. He's very knowledgeable with the product and very friendly and courteous. More

I bought my car new in 2004 and have been coming for service to Rosen ever since. Everyone I've dealt with have been great. Kyle Monteith has gone above and beyond for me on several occasions and trea service to Rosen ever since. Everyone I've dealt with have been great. Kyle Monteith has gone above and beyond for me on several occasions and treats me like a very valued customer. I guess the best way to describe it is I feel like he has my back and wants me to feel secure with my vehicle. I now work an hour away from the Dealership but still bring my car in there every 3 months for scheduled maintenance. I just couldn't imagine going anywhere else. I look forward to my visits!Thanks, Kyle! More

John was great,helpful,knowledgable answered all questions we would recommend this dealer and John to anyone it's good to feel comfortable when buying a new car we went back the next day(we forgot o questions we would recommend this dealer and John to anyone it's good to feel comfortable when buying a new car we went back the next day(we forgot our umbrella in the old car) there were a few small marks that were maybe grease he had Xavier come out to clean it and he also was so nice all in all GOOD JOB JOHN!!!!! More

My overall experience at Rosen was great! When I first got to see the car that I was purchasing, there were some scuffs and they were taken care of right away. I felt at ease when talking with Mark, and got to see the car that I was purchasing, there were some scuffs and they were taken care of right away. I felt at ease when talking with Mark, and never felt the uncomfortable pressure that can come with purchasing a new car. More

Awesome. Our credit waa horrible Dave worked hours to get us a great car. He was in constant contact with us for 2days. Problem after Problem arose but Dave never gave up. He always had a smile on his f get us a great car. He was in constant contact with us for 2days. Problem after Problem arose but Dave never gave up. He always had a smile on his face and a positive. Attifude. Ae met him upon arrival at the dealershipand were very impressed. He didnt judge us. He worked to deal with our situation. My next car is going to be from Rosen and from Dave because he made that of an impression on me. Thank you Dave... More

This is the third time I've purchased a car from Rosen and was the most enjoyable and easiest experience of them all. Mark was outstanding and helped get my wife and I into a new Tuscon in preparation for and was the most enjoyable and easiest experience of them all. Mark was outstanding and helped get my wife and I into a new Tuscon in preparation for our baby in a few months. I had to trade in my beautiful Genesis coupe but he made a painfull experience be tolerable. More

A friend had mentioned to me to visit Rosen in Algonquin. A friend of his had bought a new car there and was very happy with the service. I had been looking on line at different vehicles and dealers and deci A friend of his had bought a new car there and was very happy with the service. I had been looking on line at different vehicles and dealers and decided to stop in there to look at a couple of cars. I test drove two and did end up buying a new Veloster. My salesman was Doug (who, unfortunately is retiring this month, but good for him!)The place was busy but as busy as it was, they made the whole process painless! They were efficient and took the time to help you find what you were really looking for without being pushy. If you are looking for a car, the trip to Rosen will be well worth it. (Best wishes on your retirement Doug) More

Prior to our visit to Rosen, my wife and I weren't entirely certain whether an Elantra or a Sonata would be the right choice for our needs. Jared was most accomodating by guiding us through the mechan entirely certain whether an Elantra or a Sonata would be the right choice for our needs. Jared was most accomodating by guiding us through the mechanical, performace and safety specs on both cars. After which, we were able to test drive the 2012 Elantra and then a 2013 Sonata GLS. With out hestitation, we determined that the more roomy and powerful Sonata would be our choice. Although Rosen did not have our personally chosen color in their inventory, they were most accomodating in having the exact car relaocted to their dealership within three days. Our buying experience was pressure-free and actually involved Rosen matching an internet price received from another Hyundai dealer. To top it off, our final contract was at a lower interest rate than advertised and also included numerous dealer-installed add-ons that we didn't originally choose to pursue. We would definitely recommend visiting Rosen for your Hyundai purchase and to personally ask to work with Jared Shaw. More

I was very happy with Josh's willingness to be available throughout the buying process. He was very cooperative with supplying me additional information as I needed it. As I was unsure what options I was i throughout the buying process. He was very cooperative with supplying me additional information as I needed it. As I was unsure what options I was interested in at first he was patient with me while I was making my decision. Josh was always pleasant and available through either email or phone. I enjoyed the fact that I didn't feel any pressure to make my selection before I was ready. More