Rosen Hyundai of Algonquin

We are from the Milwaukee WI area. The reason we went to Rosen is because we had an unhappy experience with a local Hyundai dealer in our area. We wanted a 2012 Tucson GLS AWD in chai bronze that was not a Rosen is because we had an unhappy experience with a local Hyundai dealer in our area. We wanted a 2012 Tucson GLS AWD in chai bronze that was not available locally. The dealer required we sign a purchase contract before they would locate the preferred color in IL and requested earnest money. We offered earnest money however refused to sign a purchase agreement without seeing the vehicle. The dealer refused to back down on the required contract. We then searched for an IL Hyundai dealer to locate a Chai Bronze and we received information on Rosen. We emailed and called Rosen and spoke with Jared. He didn't have a chai bronze AWD however could obtain the vehiclewith $100 earnest money down. The same day Jared called us back and confirmed he located the vehicle and had it on his lot for us to see and purchase Saturday. Jared was super friendly, helpful,and even went out of his way to activate the bluetooth in our new vehicle. Everything went very smooth and hassle free with the pricing which we were quite pleased about. Jared and the dealership went out of their way to make us satisfied with our Hyundai purchase after what we went through locally. We even received a few options for free beyond the GLS standard. Very happy! More

Kyle Monteith is always friendly and very helpful. It's nice to have someone take the time to explain in clear terms what needs to be done when we bring our car in for service. You can tell he cares about nice to have someone take the time to explain in clear terms what needs to be done when we bring our car in for service. You can tell he cares about the customer and their experience at the dealership. He goes above and beyond to help us out every time we come in. I've told a number of people to go there for a car and service. My next door neighbor even bought a car there and takes it in for service. Keep up the great work!!! More

Kyle was very professinal and knowledgeable. He made my oil change experience a real pleasure. Because of his can do attitude I will be definately be revisiting this dealership again. oil change experience a real pleasure. Because of his can do attitude I will be definately be revisiting this dealership again. More

I have worked with Kyle for several years. He is the main reason why we choose Rosen as our dealership for our cars to be serviced. He always gets me in and out in a timely matter and always keeps me i main reason why we choose Rosen as our dealership for our cars to be serviced. He always gets me in and out in a timely matter and always keeps me informed on the status of my car. I have told other friends and family about Rosen and the exceptional service you get at this dealership. When their Hyundai car needs to be worked on I tell them to ask for Kyle. He has gone above and beyond his job in my opinion. I would also like to mention that the men who service these cars are amazing in the work that they do and how fast they get the cars serviced. Thank you for all of your hard work. More

My husband and I find the service that Kyle Monteith provides to be the best we have ever experienced. He really cares about the customer and we have the utmost confidence in him. We have experienced provides to be the best we have ever experienced. He really cares about the customer and we have the utmost confidence in him. We have experienced many other dealerships in the past and none come close to the trust and extraordinary service that Kyle Monteith provides. He is an invaluable asset to this dealership and we look forward to relying upon his help into the future. More

I always look forward to getting my car serviced when Kyle is my service advisor. He is very helpful and always explains things in detail. Kyle is my service advisor. He is very helpful and always explains things in detail. More

Before my wife and I went on vacation to Florida we needed the air conditioning checked. It wasn't as cool as we thought it should be. Kyle said to bring it in and it was checked and attended to. The A needed the air conditioning checked. It wasn't as cool as we thought it should be. Kyle said to bring it in and it was checked and attended to. The A/C worked perfectly! Always a pleasure to deal with Kyle! Thank You! More

Kyle always is helpful, polite and cheerful when greeting us. He is helpful and gets service completed in a reasonable amount of time. I would purchase another vehicle from this dealership. us. He is helpful and gets service completed in a reasonable amount of time. I would purchase another vehicle from this dealership. More

I took my car in for service and Kyle helped me. He was Great went over when i needed for my vehicle and why the check engine light was on. I would recommend this dealer just because of the way i was helpe Great went over when i needed for my vehicle and why the check engine light was on. I would recommend this dealer just because of the way i was helped by kyle. Keep up the good work More

My Tuscon has 90,500 miles on it. I was returning from the city yesterday and coming off the tollway, the engine shut down. Although it started up immediately, I wanted to have it checked out.I called ea the city yesterday and coming off the tollway, the engine shut down. Although it started up immediately, I wanted to have it checked out.I called early this morning and Kyle listened to my description of the problem and suggested I bring it in. He greeted my husband and I pleasantly and called up our previous service history. He reassured us that the service team would run diagnostics and would call us to discuss their findings.We inquired about what check up should come at 90,000 and he shared that info with us. After receiving his good news after the service team checked out the car, we said to go ahead with the 90,000 mi ckeck up. When I picked up the car, I was greeted again by Kyle, who proceeded to review the service report with me. Kyle's service, along with the fine quality of workmanship the service department consistently provides are reasons we continue to do business with Rosen. In the next year I hope to purchase another Hyundai; I look forard to doing business with you again. More