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Rosen Hyundai of Algonquin
Algonquin, IL
1,068 Reviews
Rosen Hyundai is family owned business that was opened in Algonquin IL in 2002. Rosen Hyundai sells and services Hyundai, Genesis, and all makes and models of Pre-Owned vehicles. We offer fast no hassle e-quotes, Lifetime car washes, Quick Lube Oil change Service, No Charge service loaners, and a price quote guarantee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,068 reviews
December 21, 2024
The dealer was very quick with my oil change which was great. I was there at 7am and out the door by 740am, however, I made one request to the lady who initially took possession of my car because my tires great. I was there at 7am and out the door by 740am, however, I made one request to the lady who initially took possession of my car because my tires have nitrogen in them so I specifically said DO NOT touch the tires with any regular air and they did anyways. I asked the guy who brought me my car if they touched it and he said no even though clearly on the paperwork it said they did, so he lied. Then I called back to let them know of the mistake and the lady who answered instead of apologizing when I asked them not to do something and they did it anyways she said, “oh it doesn’t matter it’s fine”. Idc if you think it’s fine, I specifically said DO NOT do it and you did anyways and then lied to me about it when I asked. I even took a picture of the tire pressure numbers when I brought it in and they were all higher when I left. Service was great, I would just prefer not to be lied to my face and also listen to the customer when they specifically ask you not to touch something. More
by SonataSport
Employees Worked With
Thomas Bremigan service guy and Kelly (not sure of last name) who took my car
December 21, 2024
Monica is amazing she got me in & out so fast with smile very professionally and she’s an asset to you Bussines. She treat everyone with respect and listen to customers concerned which I’ve observed on few very professionally and she’s an asset to you Bussines. She treat everyone with respect and listen to customers concerned which I’ve observed on few occasions. That’s why I come in for what ever I need. More
by alay.rizvi
Employees Worked With
Monica
December 21, 2024
Very friendly people and straightforward transaction. . Also, the dealership is clean, and the service department is awesome. . Also, the dealership is clean, and the service department is awesome. More
by Vincent
Employees Worked With
December 17, 2024
Brent in service was very helpful in getting my car in as soon as it arrived via tow. Jamahl Mumford kept me abreast of what was going on with my car, what they found, cost, and completion. Everyone eas pl soon as it arrived via tow. Jamahl Mumford kept me abreast of what was going on with my car, what they found, cost, and completion. Everyone eas pleasant to deal with. I will definitely recommend your facility to my friends. Also, the facility itself was very clean. More
by miller
Employees Worked With
Brent in service and Jamahl Mumford in Service.
December 13, 2024
I had my leased GV60 serviced by the Genesis service department of this dealership. Patti B coordinated the service pickup and return. I was provided a new G70 for the day my car was serviced. Patti i department of this dealership. Patti B coordinated the service pickup and return. I was provided a new G70 for the day my car was serviced. Patti is the friendliest and most helpful car service rep I have ever encountered. Couldn’t say enough about the Genesis valet maintenance program! More
by Ajmcm
Employees Worked With
Patti G
December 12, 2024
Great experience with service department. Thorough, professional and trustworthy. Never an upsell push from them and I consider myself fortunate to have this dealership close by. Thorough, professional and trustworthy. Never an upsell push from them and I consider myself fortunate to have this dealership close by. More
by biznes989
Employees Worked With
service representative
December 05, 2024
Excellent service and support. It is always easy to work with Dominick and Eddie. I have been a customer for years. It is always easy to work with Dominick and Eddie. I have been a customer for years. More
by Ianpitch999
December 05, 2024
It was a very busy day at the dealership, and Mike did a great job helping everyone. Even though my wife and I were not his only customers, he still made us feel important and valued. great job helping everyone. Even though my wife and I were not his only customers, he still made us feel important and valued. More
by danbolton19
December 03, 2024
Easy to deal with and closing was on time and also easy. Thank you for your help. Thank you for your help. More
by Bwhofstetter
November 30, 2024
I have to separate my Hyundai issues from the service dept. Service department is outstanding, they have always been there and very helpful. Hyundai force me to have that relationship. dept. Service department is outstanding, they have always been there and very helpful. Hyundai force me to have that relationship. More
by Mark M
