Rosen Honda

My radio had a blown fused My fused inside the dash was blown after a jump start. It took the technician some time because he could not figure out. After my car was checked on My fused inside the dash was blown after a jump start. It took the technician some time because he could not figure out. After my car was checked on the 3rd day, they explained everything to me did not charge me for the trouble. More

Best dealership & experience buying a car We drove 45 min to get to this dealership! And it was worth the drive, we had three kids with us - 7yo, 4yo & 2yo. Car buying is stressful in itself, We drove 45 min to get to this dealership! And it was worth the drive, we had three kids with us - 7yo, 4yo & 2yo. Car buying is stressful in itself, but add on children and the experience is not for the meek. They have a designated area for kids and a waiting area that allowed us to play cartoons. We probably lucked out that day BC the service department was closed so no one was using the area. But we were still grateful that the remote was accessible for us to put in Disney. Now what we love about this dealership is how transparent they are with the purchase. The salesman helps you all in the beginning during the "negotiations" You don't get hit with the financial guy pressuring you to purchase Gap Insurance or a maintenance plan or mats etc. This is all done prior to sitting with the financial guy. Chris basically showed us our options & the first one didn't work, so he went back to the guy and adjusted our terms. Then he took off all the add-ons we didn't want. And we just had to sign the papers in the end. We loved it! So easy and transparent. We highly recommend this dealership & you can never go wrong with a Honda!!! More

Good, prompt, friendly service. Forrest_ Got in for service 2 hours after I called. Covered all of my auto concerns, and then some. Very pleased with Forrest, my service advisor. Got in for service 2 hours after I called. Covered all of my auto concerns, and then some. Very pleased with Forrest, my service advisor. More

Very comfortable experience I was treated great from all parties involved in my purchase/lease. Christian spent a lot of time with me. I did not meet John. Rene was really nice. I was treated great from all parties involved in my purchase/lease. Christian spent a lot of time with me. I did not meet John. Rene was really nice. More

Excellent Service I was in for a follow up on an issue during a previous visit. They weren’t able to complete the work as planned, but had a solution. They offered me s I was in for a follow up on an issue during a previous visit. They weren’t able to complete the work as planned, but had a solution. They offered me shuttle service and called when the repair was completed. They sent the shuttle to bring me back to get my vehicle. More

Poor scheduling Got to appt told it was 1.5 hour wait but than miracously it was not an 1.5 hr wait after voicing concern with scheduling and planning. Had poor commu Got to appt told it was 1.5 hour wait but than miracously it was not an 1.5 hr wait after voicing concern with scheduling and planning. Had poor communication in past. More

Slipping a little for a long time customer I have purchased/leased four cars and serviced/maintained four cars at AllStar (formerly Boyland). I respect the quality work done. That said, this la I have purchased/leased four cars and serviced/maintained four cars at AllStar (formerly Boyland). I respect the quality work done. That said, this last visit I felt slipped a little in terms of my satisfaction. The cost has increasingly gone up over the years. 90,000 mile maintenance should no way be $500 plus, let alone $400 plus given a $100 discount. Also, usually attached is a “status report” indicating current wear on tires, brakes, etc. this time I was presented with none. Also like to get an assessment/summary of work performed. Just a cursory see you next time now pay the cashier. Suggest more attention to detail could go a long way. More

Excellence This is the fourth vehicle my family has purchased from all-star. Each time we have gone in to the dealership, it has been nothing but great experienc This is the fourth vehicle my family has purchased from all-star. Each time we have gone in to the dealership, it has been nothing but great experience. We will be back soon to purchase our 5th vehicle. More

Horrible service Horrible attitudes from staff! No follow up when complaint was made with manager and sales rep! Disrespectful to elderly clients! $40 towel disposa Horrible attitudes from staff! No follow up when complaint was made with manager and sales rep! Disrespectful to elderly clients! $40 towel disposal charge?? Really?? Would not prove that towels were disposed of seperately for that charge. Had to bring the car back twice so far for the same problem with no apologies. More

Missed Tire Rotation Went for an oil change and tire rotation only to come home and see that they forgot to rotate my tires. Told me to return. Went for an oil change and tire rotation only to come home and see that they forgot to rotate my tires. Told me to return. More