Rosen Honda

Incapable personnel to determined and honest problem I felt they had their means of determining the problem was poor they did not listen at all to what I said or even another master mechanic there stric I felt they had their means of determining the problem was poor they did not listen at all to what I said or even another master mechanic there strictly trying to avoid doing the work or cost Honda corporation any monies just stand behind their warranties More

Fantastic experience. Beyond my expectations. Milan and his team are outstanding. Never felt pressured and was surprised with the follow through and assistance throughout m Beyond my expectations. Milan and his team are outstanding. Never felt pressured and was surprised with the follow through and assistance throughout my experience. Highly recommend! Will definitely do business with them in the future. Thank you all! :) More

Disappointed I have come here for every oil change my car has gotten. So I’ve been here regularly over the last 1.5 years that I’ve owned my Honda. Normally my exp I have come here for every oil change my car has gotten. So I’ve been here regularly over the last 1.5 years that I’ve owned my Honda. Normally my experience is wonderful (that’s why I come back even though I live closer to a different dealership). But this time was disappointing. I pulled in and not a single person greeted me, I walked over to the counter and stood there and waited to be acknowledged while everyone was looking at their tablets. Once I was acknowledged the guys didn’t say hi or anything just “can I help you? Last name? & can I get the keys?” those are he ONLY words that came out of his mouth, he didn’t confirm why I was there or anything. So now he takes my car & quotes me 45 minutes to an hour for my oil change.. which was fine BUT there was 2 other women who got there at the same time as me with the same appointment slot for the same service and they were in and out in 20 minutes. Then my oil change proceeded to take an hour and 15 minutes. Which is absurd given that the women who arrived with exactly the same details as myself were in and out. While I was waiting, I also over heard a guy in the waiting room be told that the dealership was covering his oil change because of his long wait... I also waited way longer than I should have and paid for mine.?? Whatever not a big deal as you expect to pay for services you receive, it was just an inconsitancy in customer care. Now my car is finally done and the guy brings my paper in for me to pay and again is unfriendly. He says “the car is in perfect condition” again that’s the only thing he said. No thanks, have a great day, nothing friendly. Just sucks that I drive 25 minutes out of the way to come to you guys because I normally have a great experience and this is how I was treated. More

Very good I came in looking for a specific car I was not pushed to buy something else they obliged me very well I worked with by Mario who work with me on the p I came in looking for a specific car I was not pushed to buy something else they obliged me very well I worked with by Mario who work with me on the price to where I can get the car that I wanted hopefully I will be in it this weekend and I I am for sure that I will be very happy with the car More

Very good service! This place is very professional and they did a great job on my car ! As well very courtesy and not very expensive, call now and set your appointment! This place is very professional and they did a great job on my car ! As well very courtesy and not very expensive, call now and set your appointment!!! More

Simple and Amazing! I worked with Mario Smith and he was great! I left the dealership feeling refreshed. He definitely know what he is doing! Fast and easy approval! Ab I worked with Mario Smith and he was great! I left the dealership feeling refreshed. He definitely know what he is doing! Fast and easy approval! Absolutely the best car buying experience I have had. I will definitely lease/buy from this dealership again and refer anyone I run into that is vehicle shopping. Thank you for a great experience. More

Perfect, Our salesman Cory was honest, NOT pushy and very pa Excelllent experience, no phony sales pitches , Cory Brotherton was honest, patient and just an overall sincere sweet man! We enjoyed helping him in h Excelllent experience, no phony sales pitches , Cory Brotherton was honest, patient and just an overall sincere sweet man! We enjoyed helping him in his new career!!! More

Oil change supreme It’s a real pleasure to come here for the service. Every one is pleasant and cordial. Our service guy Tim was right on the money. The car was ready on It’s a real pleasure to come here for the service. Every one is pleasant and cordial. Our service guy Tim was right on the money. The car was ready on time. It was a hot and humid afternoon but it didn’t slow down the service. Thanks everyone! More

Personal & professional! I went to All Star Honda yesterday for routine maintenance. The gentleman who checked me in was cordial and courteous. He explained everything the sch I went to All Star Honda yesterday for routine maintenance. The gentleman who checked me in was cordial and courteous. He explained everything the scheduled service recommended and costs for each service. I declined some services without any sort of high pressure on his part. I also added a vac and cleaning for my vehicle since all the winter crud was bugging me. Everything was done in a timely fashion and I got a couple updates as it was going on. My car’s interior looks brand new and once again, the service here has thoroughly impressed me. More

Service center yes...buy a car...no thanx Great oil change experience... Horrible car buying experience. Duplicitous finance guy Rob. Jeff the salesman looked uncomfortable He m knew they wer Great oil change experience... Horrible car buying experience. Duplicitous finance guy Rob. Jeff the salesman looked uncomfortable He m knew they were trying to finesse More