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Rosen Honda
Greenfield, WI
1,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 9:00 PM
Tuesday 9:30 AM - 9:00 PM
Wednesday 9:30 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,138 reviews
October 07, 2021
Called about a vehicle they had in stock, sent in a credit application immediately and wanted to make the 2 hour trek down the following day to purchase and let them know that. I had to chase them down credit application immediately and wanted to make the 2 hour trek down the following day to purchase and let them know that. I had to chase them down the following day to get a “oh, we’re working on it right now, call you back in 15 minutes”. Well, two weeks later now and no response. I purchased a new vehicle from a different dealer, sad that they wasted my time. More
by HondaShoppr1
Employees Worked With
Ashley Vargas
October 04, 2021
Received call from Briana making an appt with Mark at dealership about selling my car. Set for 11:40. Mark walked past me several times in dealership and never spoke with me. Had oil change and tire r dealership about selling my car. Set for 11:40. Mark walked past me several times in dealership and never spoke with me. Had oil change and tire rotation. Left there, drove about a mile and tire pressure warning lights came on. Had to drive back to dealership to have car "reset". Why did tech not do that initially? Also did not wash car after service as is usually done. More
by bmenge
Employees Worked With
Terrell
August 30, 2021
The staff was very good. Informative and friendly. Only here for the summer but will return for service when needed. Staff was great took me into the service area to show me what needed to be done. here for the summer but will return for service when needed. Staff was great took me into the service area to show me what needed to be done. More
by Gbradleytennis
Employees Worked With
Christopher Cintron
August 19, 2021
I was in this place for a service (safety recall) to my car. The people were very kind, friendly and very attentive. The job was done very quickly and my car was returned to me the same day. His papers car. The people were very kind, friendly and very attentive. The job was done very quickly and my car was returned to me the same day. His papers indicated what had been done to him. I recommend the place to other people because they gave me good service, good job of customer service! More
by mlvzqz
Employees Worked With
Jonathan Alois
August 13, 2021
Didn’t preform tire rotation. Shane accused me of lying about it than hung up on me. Maintenance manager never called back. Would love for the manager to call me back. I left him a message 8-12-2021. I d about it than hung up on me. Maintenance manager never called back. Would love for the manager to call me back. I left him a message 8-12-2021. I don’t know what the worst part was. Not doing the rotation (I marked the tires). Saying I could be lying about it. Hanging up on me. Or the manager not calling me back. The maintenance manager is not listed in this area. Shane told me he just started 2 weeks ago so maybe they have a high turn over. I did say if he doesn’t call me back I’m going to have to take action. Besides doing the rotation myself for $20. I’m writing this review in order yo save another person from getting ripped off and disrespected. More
by DAMIAN
Employees Worked With
Shane, Brandon Fonk
July 03, 2021
Worst dealership I’ve ever been to. Salesmen and managers only work for their commission. Lie to your face and attempt to break your bank. I don’t recommend & will never return. only work for their commission. Lie to your face and attempt to break your bank. I don’t recommend & will never return. More
by natchud14
Employees Worked With
May 26, 2021
This was my best visit of three. No pressure to buy service which was unnecessary unlike previous visits. Don’t try to sell service I don’t need. Trust will result in loyalty. service which was unnecessary unlike previous visits. Don’t try to sell service I don’t need. Trust will result in loyalty. More
by Atsfbluegoose
Employees Worked With
Christopher Cintron
May 25, 2021
Ev Tyrone was pleasant and very helpful...the dealership provided a ride back to my condo and then they sent the shuttle to bring me back to the dealership when work completed... provided a ride back to my condo and then they sent the shuttle to bring me back to the dealership when work completed... More
by Supermt888
Employees Worked With
Christopher Cintron, Jose Moreno
May 22, 2021
Said I didn’t have appt til following Saturday and weren’t going to take me until I showed them reminder text for today. Also didn’t change tire valve for a tire that has been losing air since I bough weren’t going to take me until I showed them reminder text for today. Also didn’t change tire valve for a tire that has been losing air since I bought in November. Not a very good first service visit. More
by Allenjw81950
Employees Worked With
Don’t know
May 16, 2021
Professional and friendly staff.. good coffee while waiting.. clean restroom.. fast service and affordable price.. will definitely recommend to family and friends. Overall satisfied with the service th waiting.. clean restroom.. fast service and affordable price.. will definitely recommend to family and friends. Overall satisfied with the service they provided. More
by AJ
Employees Worked With
Alex
