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Rosen Honda
Greenfield, WI
1,138 Reviews
Hours
Sales/Showroom
Monday 9:30 AM - 9:00 PM
Tuesday 9:30 AM - 9:00 PM
Wednesday 9:30 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,138 reviews
September 27, 2019
Chris Williams Chris & the entire financial team were awesome! All were very attentive, understanding & professional. Thank you very much! I highly recommend this d Chris & the entire financial team were awesome! All were very attentive, understanding & professional. Thank you very much! I highly recommend this dealership & Chris! You are all great! More
by JUVECASTAMEDA48
Verified Customer
September 27, 2019
Alex & Chris are great service writers They are very knowledgeable and I trust them. The waiting room furniture is really hard and there's no volume control for the TV. Thanks. They are very knowledgeable and I trust them. The waiting room furniture is really hard and there's no volume control for the TV. Thanks. More
by IMSWANNIEE
Employees Worked With
Alex, Christopher Cintron
September 27, 2019
Demetrius and Mark were very kind, patient and accommodating This was the best car buy experience I ever had. Demetrius and Mark are top notch. Demetrius made sure I was comfortable. He was very professional. Wh This was the best car buy experience I ever had. Demetrius and Mark are top notch. Demetrius made sure I was comfortable. He was very professional. When I changed my mind he was extremely patient. Mark was helpful and informative. I loved them both. Awesome team. More
by LETINA JONES
September 26, 2019
I received superb service from Jon stein I have to show my gratitude to Jon stein for getting back in my car informed and in a timely manner. He's very knowledgeable and I feel comfortable ab I have to show my gratitude to Jon stein for getting back in my car informed and in a timely manner. He's very knowledgeable and I feel comfortable about my vehicle knowing he is honest and my car is taken care of. More
by NICOLE_BISHOP75
Employees Worked With
Jon stein
September 26, 2019
Very helpful,prompt and friendly service! I was a walk-in customer, I needed an oil change. They did tell me I would have to wait, because I was a walk-in. Lucky for me they had a space avail I was a walk-in customer, I needed an oil change. They did tell me I would have to wait, because I was a walk-in. Lucky for me they had a space available! I was in and out within an hour! Great service, friendly, Courteous, helpful, and prompt. Very satisfied, thank you! More
by VAZQUEZ_MARISA
Employees Worked With
Robert Nickel
September 24, 2019
MVP card not honored I was extremely disappointed my MVP card was not honored towards service on 9/20/19. Two other customers were upset also and we have sent emails and c I was extremely disappointed my MVP card was not honored towards service on 9/20/19. Two other customers were upset also and we have sent emails and called general manager, Miguel Estrada and have not received a response yet. More
by Michiev0207
September 24, 2019
Need to credit the$ owed to the VIP credit cards.that was ag Sucks to loose $600. Not a good ideal to your VIP customers.will not have customers doing business in that way.honda ripped me off.$600. Sucks to loose $600. Not a good ideal to your VIP customers.will not have customers doing business in that way.honda ripped me off.$600. More
by TAZERCODE
Employees Worked With
Mark Wade
September 23, 2019
12+ year customer of this Honda Location I have been a customer of All Star/Boyland Honda for at least 12 years. Between my wife and I, we have purchased a number of vehicles. We have bought I have been a customer of All Star/Boyland Honda for at least 12 years. Between my wife and I, we have purchased a number of vehicles. We have bought multiple Accords and a 2016 Pilot as new vehicles. I have always been impressed with the sales team members and still would like to do business with them. Unfortunately the service center has gone very much downhill for me. Both in the way I have been treated in a number of occasions and the cost of doing business. This current visit I had an All Star MVP card valued at $150 that u could have used on previous service but waited as I was going to us it on trans fluid change this time around. I received an email stating these were no longer excepted and without notice this turned into a $150 loss for me and I was told the only thing that could be offered was an 10% discount on my oil change. Also as I stated the trans fluid was going to be changed And it appeared that would cost me $80 which I was fine with, but in the middle of My service (Oil change) a staff member came out and told me the trans fluid service would be $512. Now my 2016 pilot will be paid off in about a year and I will be ready to purchase another vehicle. If my experiences do not improve prior to that time I am concerned I will be forced to go to another Honda dealership or even to change brands of cars I purchase. More
by JEFFRYHOFFMEIER
September 23, 2019
Horrible customer service for a 2 hour oil change! By far, the worst experience I have ever had! 1st time appointment took 90+ Minutes for just an oil change. Decided to give a 2nd try, since we stil By far, the worst experience I have ever had! 1st time appointment took 90+ Minutes for just an oil change. Decided to give a 2nd try, since we still had our Honda gift card to use. 2nd time took two hours (for a scheduled oil change appointment) while we waited in a very dirty waiting area, and when the oil change was FINALLY done...we tried to pay using the Honda gift card (given to us by this dealership as part of our Honda purchase price), we were told they no longer can take any of the gift cards since they changed ownership!!!! Service girl didn’t care that we were upset. We went to talk to the general manager and he had no care at all. Manager basically laughed at us as he sat in his office eating candy with a 2nd manager and some girl. The worst Customer service I have experienced in a long time. We will be trading our car in soon and we will not even consider giving this dealership a glance. More
by TOMASSTEVETTI
Employees Worked With
Other Employees :
Sarah Petersen, Mark Wade, Brandon Fonk, Bill Sumner
September 21, 2019
Figured out “mystery problem” They were able to fix a problem with my car, that 4 other auto places could not figure out. They took their time and were great with communication. They were able to fix a problem with my car, that 4 other auto places could not figure out. They took their time and were great with communication. More
by HondaElement
Employees Worked With
Christopher Cintron
