Rosen Honda

Thank You Thank you to Mario & Mark for a job well done. I love my new 2016 Subaru Forester. I felt taken care of and valued. I still owe them some National Thank you to Mario & Mark for a job well done. I love my new 2016 Subaru Forester. I felt taken care of and valued. I still owe them some National Bakery Donuts... More

Help with car settings and service I stopped in today to buy oil, was informed my Mvp card was no longer valid, I had over around $150.00 on the card, I asked the service tech if he cou I stopped in today to buy oil, was informed my Mvp card was no longer valid, I had over around $150.00 on the card, I asked the service tech if he could tell me how to put the back up sensor on , he said to make a appointment for service , it must be broke they don't go off, I spoke with Chis Williams on the way out , he not only told me how to do it, he took me to a car in the show room and showed me. He made a bad experience turn into a good one. I would stop in to see him next time I need to make a purchase More

Am I an AllStar customer for life? Most Definitely!!! This is my 4th AllStar Honda vehicle in a row, and unless I get by a bus, I'm sure it won't be my last. Chris Williams put me behind the wheel of m This is my 4th AllStar Honda vehicle in a row, and unless I get by a bus, I'm sure it won't be my last. Chris Williams put me behind the wheel of my 1st AllStar Honda and has been my "Go To" Salesperson ever since. Chris always seems to know just what my vehicular needs are, as well as my financial situation and always manages to find my perfect match. After 3 Civic EX's, I went with an HR-V EX this time and I couldn't happier. More

Every time I go for a car they help me to get it. The staff there really friendly and always willing to help. The service staff always are there to answer questions with the best attitude and if they The staff there really friendly and always willing to help. The service staff always are there to answer questions with the best attitude and if they don't have the information, they reach out to give a follow up with the correct information. More

oil/tire/wash Overall I had a decent experience. The only issue was for the 2nd time getting service done I was not able to get a car wash. The Service rep told me Overall I had a decent experience. The only issue was for the 2nd time getting service done I was not able to get a car wash. The Service rep told me it as because the garage door got hit by a car? More

Great service very friendly from phone call to finish Great service very friendly from phone call to finish. The gentlemen that answered the phone when I was scheduling an appointment with very friendly a Great service very friendly from phone call to finish. The gentlemen that answered the phone when I was scheduling an appointment with very friendly and personable. He did a great job of handling the scheduling of my appointment and directed me to the correct department for further questions I had. These questions were answered promptly. When I arrived Alex took care of me and my cars needs from start to finish. He did a great job of explaining my options. As well as giving me a reasonable timeline of what to expect of my cars maintenance needs for the near future. Alex and the rest of the staff were great and very friendly. More

Average It was an average experience . Store is under construction sales guy watched me walk up to the wrong door you couldn’t get in by . You would of thoug It was an average experience . Store is under construction sales guy watched me walk up to the wrong door you couldn’t get in by . You would of thought he would direct you in the right way . More

Service for oil change Thanks to Robert for excellent Customer service. He provided important information related to vehicle and also servicing was done pretty quickly. I di Thanks to Robert for excellent Customer service. He provided important information related to vehicle and also servicing was done pretty quickly. I did not take prior appointment but still he managed to get servicing done. Appreciate it ! More

Great customer service They tried to fix a problem that was out of their hands. They worked really hard to solve an unfixable problem. Hopefully they will contact me when t They tried to fix a problem that was out of their hands. They worked really hard to solve an unfixable problem. Hopefully they will contact me when the upgrade comes out and that issue can be solved. More

MVP card Apparently an ownership change after buying a car in June 2019. Was given an MVP card with 150 dollars on it. Informed it is no longer valid. New owne Apparently an ownership change after buying a car in June 2019. Was given an MVP card with 150 dollars on it. Informed it is no longer valid. New owner would not take it either and blamed old owner. Got a discount on an oil change to compensate. If it wasn’t for Mario in sales I would have never recommended this place and now even his skill can’t overcome the new owner not taking the 150. Read on BBB that he offered to take 150 off a new car. Don’t need a new car when you just bought a new one. Some offer More