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Roper Honda

Joplin , MO

4.7
109 Reviews

902 North Rangeline

Joplin , MO

64801

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Showing 109 reviews

January 03, 2020

Awesome Car Buying Experience David Humphrey Jr. did a fantastic job. He made my car purchasing process extremely easy and enjoyable. He was easy to work with and he provided great More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Humphrey Jr.
Jan 08, 2020 -

Roper Honda responded

Eddie, it was a pleasure to read about your awesome buying experience working with David. It's delightful to know that we were able to provide you with such an easy and enjoyable experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, The Roper Honda Sales Team

December 31, 2019

great experience in of buying my car Tim Weatherman is exceptional in explaining everything i need to know about my car, and likeable Very good at explaining the whole process of buying t More

by jacmurray01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Weatherman, Max
Jan 02, 2020 -

Roper Honda responded

Thank you for sharing your experience with us! We are thrilled to hear that Tim was exceptional during your time with us. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Roper Honda Sales Team

December 31, 2019

Too busy for their own good, and very lame service. After using this dealership for repairs for 20 years, we had finally had enough. After starting their Lifetime Warranty forever promotion the service More

by coolta25th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Samarco, Aaron Mitchell
Dec 31, 2019 -

Roper Honda responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Regards, The Roper Honda Team

Jan 01, 2020 -

coolta25th responded

We did contact you at our earliest convenience and many more times over. I was told by the service advisor that if motor mount failed early that the dealership would take care of it. It lasted 3 weeks and when we brought it back in we were told that the advisor had not said that and had no authority to say that. The dealership wanted more money to replace them again for the labor after 3 weeks of being serviced before. NO NO NO. You want me to contact you, then replace my broken motor mount for free and put on a mount that will last longer than 3 weeks.

December 13, 2019

Kev & Sherri Everyone was very attentive. Process went very fast. So blessed we went there. I love my Honda CRV. So glad our friend recommended Roper Honda. More

by swval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Klotz, Rick Brown, Aaron Mitchell
Dec 19, 2019 -

Roper Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Regards, Roper Honda Sales Team

November 29, 2019

Brad, worked hard to find what we needed. He found a better deal than what we came in looking at. Second time dealing with Roper and Brad. Looking forward to the third, hopefully under better circumstan More

by Bohnt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Neal
Dec 05, 2019 -

Roper Honda responded

Thank you for leaving us this amazing feedback! We are delighted that Brad worked hard to find what you needed! If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, The Roper Honda Team

November 21, 2019

TJ was very friendly and helpful. I appreciate the help he gave in getting us the new car. Outgoing but not pushy at all. Yep More

by ryan
Recommend Dealer
Yes
Employees Worked With
TJ
Nov 21, 2019 -

Roper Honda responded

Ryan, we are elated to hear of your great purchasing experience with TJ! It was a pleasure to work with you and reach a satisfactory deal. Enjoy driving your new car, and we hope to see you again soon!

October 31, 2019

Excellent Service Very attentive salesman and throughly finishd the sale step by step. David helped me find the right Honda for me and has continued with his great serv More

by HFdorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Humpheries, Ryan
Nov 01, 2019 -

Roper Honda responded

Thank you for taking the time to share your excellent experience with David! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

October 20, 2019

Great car, Awesome Crew The Roper Honda crew made everything easy and were very quick and helpful! No stress and a nice car! Craig and team really made me feel like I was in More

by nikkkkkkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig G, Justin, Ron
Oct 21, 2019 -

Roper Honda responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

October 20, 2019

Working with Tim was awesome Tim is a great salesman and worked hard to meet my car buying needs. I definitely will continue to go back to Roper. We are very pleased. Great ex More

by SWP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim W.
Oct 21, 2019 -

Roper Honda responded

Thanks for the excellent review! We are so pleased to hear about your experience with Tim and the team. Please let us know if you need anything.

October 14, 2019

Excellent Experience! I was very limited on time, so I chose to send emails. Brad was great keeping in touch with me and finding what I preferred in a S.U.V. The purchase More

by C H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Neal
Oct 15, 2019 -

Roper Honda responded

Thank you for taking the time to share your excellent experience with Brad! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

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