Ronnie Thompson Ford

We drove an hour to put a deposit down on a F450 that was in transit to the dealership. We dealt with a great salesman. Casey who promptly greeted us, wrote up the paperwork, took our deposit and sent us on in transit to the dealership. We dealt with a great salesman. Casey who promptly greeted us, wrote up the paperwork, took our deposit and sent us on our way with the promise to call when the truck came in. we hadn’t left town yet and Casey called and told us to come back. The owner of Ronnie Thompson‘s Ford sold the truck out from under us even though we had a contract and deposit the owner wouldn’t grant the sale. The owner stated that he made the sale while Casey was making his sale.. The owner said he was sorry. But he was not willing to back out of his sales agreement with his customer. His customer was over the phone while we stood there and tried to convince him to sell it to us since we were at his dealership. The owner said he’s sorry, but he refuses to do that. We feel there is a lack of Integrity. . Beware if you deal with this company and you order a vehicle, it may be sold out from under you. I’d give him a 0 star if I could. We were very excited to buy from a smaller dealership but we’ve since decided to deal with the big companies. More

Great dealership to work with! I couldn't ask for better service! Thank you for the time and attention to the details! I couldn't ask for better service! Thank you for the time and attention to the details! More

Best experience. Bought a new exployer & F350! Casey & Lance were great and very helpful on finding me just the right fit. Highly recommend!!! Bought a new exployer & F350! Casey & Lance were great and very helpful on finding me just the right fit. Highly recommend!!! More

always right place to get right deal,,,see barry,,, He will handle rest,, Great dealership,,, bought here several years cant count trucks purchased from ronnie thompson ford ,,,thanks Barry for our man will handle rest,, Great dealership,,, bought here several years cant count trucks purchased from ronnie thompson ford ,,,thanks Barry for our many years of service,,,friends for life,,,, More

Very responsive to any questions/concerns. I purchased from out of town, they sent multiple videos and pictures to help me see everything about what I was purchasing. I purchased from out of town, they sent multiple videos and pictures to help me see everything about what I was purchasing. More

I would like to thank Skip in locating a vehicle that I was looking for. He was able to search out and bring the vehicle to the dealership for me to look at. He was very through going over all the new fe was looking for. He was able to search out and bring the vehicle to the dealership for me to look at. He was very through going over all the new features and making sure I was comfortable operating the new truck. Overall a great experience and highly recommended as a dealership to trade with. More

They will overcharge you every chance. Charged me 2 grand more than they said the truck would cost. I waited over 7 months on my truck and when it came in I was out of town. They called an Charged me 2 grand more than they said the truck would cost. I waited over 7 months on my truck and when it came in I was out of town. They called and pressured me every day trying to get me to E sign before the end of the month. No home town service at all. I upgraded the truck to the XLT and they charged me 5 grand more and it did not even come with satellite capability radio. The bare minimum upgrade they could put on one . When I ask what the upgrade included they could not explain. The worse ford dealer I have ever done business with. Very unhappy. More

Ronnie Thompson Ford is an outstanding dealership and an awesome place to do business. Everyone was very professional and courteous. When I expressed an interest in one of their vehicles, they responded v awesome place to do business. Everyone was very professional and courteous. When I expressed an interest in one of their vehicles, they responded very quickly and even took the car out of service until I could get there and discuss it. Wow...who does that. Not the other two car dealerships I reached out to in Blue Ridge. They pretty much ignored my inquiries. Make the trip to Ronnie Thompson Ford you won't be sorry!!! More

Very Satisfied with service . Staff was friendly. Would recommend to friends and family. Thank you Staff was friendly. Would recommend to friends and family. Thank you More